4/10 Poor
VAIVAI
Nov 21, 2025
Liked: Cleanliness, amenities, property conditions & facilities
First time here, check in took a while as receptionist was on phone, would help if they let us know of the delay due to phone bookings etc. another lady checked me in ,which made the process even faster which I was happy about.
The location is good, close to everything and transports, very convenient.
The room was big but downfall was the aircon wasn't cold enough , the temp was already set and couldn't change it to make it abit colder due to the heat weather up here in the north tropics, luckily the fan was working it kinda made the stay abit breezy, curtains had to be closed all the time due to sunny through the window and then youl feel the heat come through it,.
Everything was good , location, the room but it was just the aircon that wasn't cold enough to help ease the heat temperature, the receptions air-condition is way more colder than the rooms.
* I've put the red tag to clean room whilst out, came back to find it not cleaned. I asked a worker about it and was told I needed to inform receptionist if I wanted it cleaned, so something to note down since I didn't know.
* It's worth to book the hotel car park, if I knew I would of booked it for the whole of my stay, the road carparks was a nightmare, especially when your room is far away from the elevator , and carpark ticket has to be checked and paid every hour. I booked carpark on my last night and it was worth it.
Overall hotel is good, just some little things that sometimes goes a missed.
VAIVAI
Stayed 3 nights in Nov 2025