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Cairns Harbourside Hotel

4.0 star property

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Photo gallery for Cairns Harbourside Hotel

Land view from property
King Bed Suite Seafront | In-room safe, individually decorated, individually furnished, desk
Terrace/patio
Daily buffet breakfast (AUD 33 per person)
Breakfast, lunch served; local and international cuisine, pool views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
$107
$97 nightly
$107 total
Total with taxes and fees
Jan 7 - Jan 8, 2026

Explore the area

View in a map
209-217 Esplanade, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪3 min walk‬
  • Place, Cairns Base Hospital
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪5 min drive‬

Room options

View all photos for Two Double Beds Premium Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Premium Sea View

  • Sleeps 4

View all photos for Two Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard

  • Sleeps 4

View all photos for King Standard Room

In-room safe, individually decorated, individually furnished, desk

King Standard Room

  • Sleeps 2

View all photos for King Bed Standard

In-room safe, individually decorated, individually furnished, desk

King Bed Standard

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

2 Double Beds Standard

8.8 out of 10
Excellent
(18 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double beds standard with Sea View

In-room safe, individually decorated, individually furnished, desk

2 Double beds standard with Sea View

8.8 out of 10
Excellent
(25 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium

King Bed Premium | In-room safe, individually decorated, individually furnished, desk

King Bed Premium

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Premium with Sofa

King Bed Premium with Sofa | In-room safe, individually decorated, individually furnished, desk

King Bed Premium with Sofa

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Seafront

Premium King Seafront | View from room

Premium King Seafront

8.6 out of 10
Excellent
(22 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Seafront

Premium Twin Seafront | In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(15 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite with Sofa

In-room safe, individually decorated, individually furnished, desk

One Bedroom Suite with Sofa

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Seaview

In-room safe, individually decorated, individually furnished, desk

One Bedroom Suite with Seaview

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Room

In-room safe, individually decorated, individually furnished, desk

Premium King Room

  • Sleeps 3

View all photos for Premium King Room With Sofabed

In-room safe, individually decorated, individually furnished, desk

Premium King Room With Sofabed

  • Sleeps 4

View all photos for Premium Twin Seafront

In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sleeps 4

View all photos for One Kind Bed Sea View Suite With Sofa Bed

In-room safe, individually decorated, individually furnished, desk

One Kind Bed Sea View Suite With Sofa Bed

  • Sleeps 4

View all photos for Premium King Seafront

In-room safe, individually decorated, individually furnished, desk

Premium King Seafront

  • Sleeps 3

View all photos for One Kingbed Suite With Sofa Bed

Living area | 108-cm LCD TV with digital channels, TV, MP3 dock

One Kingbed Suite With Sofa Bed

  • Sleeps 4

View all photos for Two Double Beds Standard Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard Sea View

  • Sleeps 4

View all photos for King Bed Suite

In-room safe, individually decorated, individually furnished, desk

King Bed Suite

  • Sleeps 3

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Jan 11 - Jan 12, 2026
Total with taxes and fees
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About the neighborhood

Cairns

Located in Cairns (Cairns North), Cairns Harbourside Hotel is within a 5-minute walk of Cairns Esplanade and within a 5-minute drive of Cairns Night Markets. .This hotel is 1.4 mi (2.3 km) from Mount Whitfield Conservation Park and 1.5 mi (2.4 km) from Centenary Lakes Botanic Gardens.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 miles
  • Cairns Esplanade Charles Street Parkland - 3 min walk - 0.2 miles
  • Cairns Base Hospital - 8 min walk - 0.5 miles
  • Cairns Aquarium - 19 min walk - 1.0 mile
  • Cairns Night Markets - 3 min drive - 1.8 miles

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Smith Street Cafe - ‬12 min walk
  • ‪Muddy's Cafe - ‬14 min walk
  • ‪Yum Sing - ‬12 min walk
  • ‪Cock & Bull - ‬5 min walk
  • ‪Bayleaf Balinese Restaurant - ‬7 min walk

About this property

Cairns Harbourside Hotel

Waterfront hotel with a 24-hour business center and a 24-hour front desk
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with MP3 docking stations and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 173 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Rooms have private balconies. 108-cm LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Satisfy your appetite with local and international cuisine at Harbourside Bar & Kitchen, a poolside restaurant which features a garden view. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cairns? This hotel has 2550 square feet (237 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Children aged 12 and younger eat free breakfast.
Harbourside Bar & Kitchen - This poolside brasserie specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Natural Wine Bar - This poolside wine bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,550 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1004 reviews
Rating 8 - Good. 297 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay, however, the wifi connection in our room was terrible
Stayed 4 nights in Sep 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, comfortable room and great pool facilities.
Stayed 1 night in Sep 2025

6/10 Okay

Philip Tristan Osmena

Stayed 5 nights in Aug 2025

6/10 Okay

Philip Tristan Osmena

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in an okay location — a bit removed from the main attractions of Cairns. Expect about a 30-minute walk or a 5–10 minute drive to reach most activities, so it’s not the most convenient spot if you like being right in the heart of the action. The property itself is decent, but definitely feels a little outdated. Some of the rooms, especially the bathrooms, could use an upgrade. That said, one of the highlights here is the water pressure in the showers, which was genuinely excellent and surprisingly satisfying. Breakfast was standard, but the experience was elevated by the lovely breakfast area décor and the setting overlooking the pool and the Esplanade — a nice touch that makes mornings more enjoyable. Dining options in the immediate area are somewhat limited, so you may need to venture into town for more variety. Overall, it’s a comfortable stay with some nice features, but the distance from central Cairns and the slightly dated rooms hold it back from being truly standout.
Stayed 4 nights in Aug 2025

10/10 Excellent

Milagros

Stayed 6 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were excellent..cheerful and friendly..
Stayed 7 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back

All of the staff were so helpful, friendly and nothing was too much trouble. I love the tropical decor and the pool was beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Wenying, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good. The only thing I didn’t like was the WIFI connection from our room, it was weak or none signal at all. We asked the front desk if we could get a different room or they could do something to help, twice we got answers that they would but it never happened
Stayed 3 nights in Sep 2025

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel, great staff. Transport nearby.

Enjoyed our 3 day stay, room was comfortable and clean apart from the bathroom ceiling extraction vent that appeared dark , think dusty and a haven for mould to develop when not regularly cleaned. All staff were terrific. Food at the restaurant we had was tasty and well prepared. Plenty of nice areas in the grounds surrounding the hotel for relaxation. Neighbouring property had a workman outside our room creating horrendous noise from machine churning up huge tree trunks. No chance to continue to sleep in from tiredness that day as woken by horrendous loud noises then for hours. Hopefully a short term problem for guests once job is completed. Complimentary shuttle to Cairns night market area was appreciated.
Stayed 3 nights in Sep 2025

10/10 Excellent

DL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable accomodation. The staff were helpful and very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenny, Prospect

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful views. Friendly staff. Quiet. Very relaxing place to stay
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff. Great dining area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Phillip

Stayed 1 night in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in EVERY department performed OVER & ABOVE my expectations. The BEST hotel I've ever stayed. In Reception, the housekeeping, the kitchen, the bar, the yard staff ... wherever I came in contact with STAFF, they more than met my needs ... and then asked if there was anything else they could do. And ALL so neatly and proudly wearing their Company Uniforms. I've travelled 10 years in a good variety of hotels. This one has age showing, but remains most comfortable. Room 627 is simply brilliant. It's in a great location, too - yes, the hotel is 3 k from the CBD, but oh, how lovely and quiet that makes it! Definitiely commendable - and I HAVE already recommended it to others. Job well done Cairns Harbourside Hotel staff. Thank you so much. Jackie O'Neill
Stayed 4 nights in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful front desk, close to things to do
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Stayed 2 nights in Aug 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. We enjoyed the facilities. Looking forward to returning.
Stayed 1 night in Aug 2025

4/10 Poor

Kathryn, San Diego

Liked: Cleanliness, staff & service
Room was nice, glad to have a bathtub. The hotel was at the far end of the Esplanade, a bit far to the central area of Cairns, - about a 25 min walk to Rusty's market, the Night Market, and the Lagoon. The shuttle bus was a nice touch, but the hours are limited. They were upgrading the wifi, which meant I had essentially no wifi for the four nights I spent there. Minor things that were quickly remedied - one morning at 7:30 am an alarm and loud speaker announced "Be ready to evacuate". I went down to the desk, it was a "false alarm". There was also a period one day when there was no hot water, as there was a water heater problem.
"upgrading" wifi
Shuttle hours
room view
Stayed 4 nights in Aug 2025

6/10 Okay

Fariba

Liked: Staff & service
I stayed in a sea view room, and the view was absolutely beautiful – definitely the highlight of the stay. However, a few things were missing that I would normally expect in a hotel of this level. There were no slippers provided, no small shampoo or conditioner, and no minibar in the room. The TV also didn’t support YouTube, which was a bit disappointing for in-room entertainment. Overall, the room itself and the view were excellent, but I think adding these small amenities would make the experience much more comfortable.
Stayed 5 nights in Aug 2025

8/10 Good

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great boardwalk (2.5km) that leads to town along the ocean. Safe at all hours.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vinayak

Stayed 4 nights in Aug 2025

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location, friendly staff

Stayed twice on the same trip to Cairns with a couple of days in between. Great location, very close to hospital, but a short drive into town. On 2nd visit got upgraded room which was nice. Sip and Eats happy hours downstairs was nice although it was drizzly on 2nd visit. Didn't use other facilities as late in and early out.
Stayed 1 night in Jun 2025