With a stay at Cairns City Sheridan in Cairns (Cairns Central Business District), you'll be within a 5-minute drive of Cairns Esplanade and Reef Fleet Terminal. .This hotel is 1.4 mi (2.2 km) from Esplanade Lagoon and 13.5 mi (21.8 km) from Palm Cove Beach.
What's nearby
Cairns Performing Arts Centre - 6 min walk - 0.4 miles
Cairns Esplanade - 8 min walk - 0.5 miles
Cairns Central Shopping Centre - 9 min walk - 0.5 miles
Cairns Night Markets - 14 min walk - 0.8 miles
Esplanade Lagoon - 16 min walk - 0.9 miles
Getting around
Cairns Station - 15 min walk
Cairns Intl. Airport (CNS) - 6 min drive
Restaurants
Muddy's Cafe - 9 min walk
McDonald's - 10 min walk
Atrium - 12 min walk
Moku Bar + Grill - 11 min walk
Paper Crane - 11 min walk
About this property
Cairns City Sheridan
Cairns City Sheridan offers 31 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
2 outdoor swimming pools are on site along with a seasonal outdoor pool.
Children under 18 years old are not allowed in the swimming pool without adult supervision.
Make yourself at home in one of the 31 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include free tea bags/instant coffee and irons/ironing boards, and housekeeping is provided on request.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace.
Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Wheelchair-accessible parking available
Things to do
2 outdoor pools
Family friendly
2 outdoor pools
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Business services
Conference space
Outdoors
Outdoor entertainment area
Outdoor furniture
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
2 buildings
3 floors
Built in 1990
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Tea bags/instant coffee
More
Air conditioning
Heating
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns
Cairns City Sheridan Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great room for the price… the deepest pool in all of Cairns
Jason
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Peter
Mar 21, 2026
Liked: Cleanliness, staff & service
I was a late check in so didn’t really deal with any staff. Although I was emailed the details of how to collect my key out of hours. Room was ok, but didn’t have power points next to the bed, which is normally to be expected these days. Not too far from Cairns cbd, which is convenient
It's not the Sheridan but it's the next best thing I would recommend staying here it's just a short walk to the city centre, 2 pools to swim in friendly staff
This is a low-budget hotel, so the rooms are simple but well-aired and bright. The staff are fantastic! So kind and welcoming. And the hotel is well-positioned - 10 minute walk to everything.
Was a great & comfy stay close to city centre very happy with my stay
Brendan
Stayed 3 nights in May 2023
Verified
10/10 Excellent
Tanee
Jun 2, 2025
Room & View
Stayed in 301 3rd Floor. The best view & best room.
Tanee
Stayed 3 nights in May 2025
Verified
6/10 Okay
Kenneth
Nov 26, 2025
Something else: I cancelled the booking as I had mistaken the name “Sheridan” for Sheraton”. It was of course not a Sheraton by any stretch of an imagination