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Bay Village Tropical Retreat & Apartments

3.5 star property

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Photo gallery for Bay Village Tropical Retreat & Apartments

Family Room | Terrace/patio
Reception
Restaurant
View from property
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
$124
$113 nightly
$124 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
227 Lake Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Base Hospital
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2

View all photos for Studio Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Room

  • Sleeps 3

View all photos for One Bedroom Suite

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Suite

  • Sleeps 2

View all photos for Three Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Three Bedroom Apartment

  • Sleeps 7

View all photos for Two Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, free WiFi

Two Bedroom Apartment

  • Sleeps 5

View all photos for Family Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Family Room

  • Sleeps 2

View all photos for Family Room

View from room

Family Room

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Double or Twin Room

7.6 out of 10
Good
(16 reviews)
  • Garden view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 904 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 1184 sq ft
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

  • Sleeps 3

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Terrace/patio
Hides Hotel Cairns
  • Free WiFi
  • Air conditioning
  • Breakfast available
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3.6 out of 5, Good, 1,001 reviews
$73 nightly
The price is $80
Mar 5 - Mar 6
Total with taxes and fees
Hides Hotel Cairns

About the neighborhood

Cairns

A stay at Bay Village Tropical Retreat & Apartments places you in the heart of Cairns, steps from Cairns Esplanade and Cairns Base Hospital. .This hotel is 0.2 mi (0.3 km) from Cairns Esplanade Charles Street Parkland and 0.3 mi (0.5 km) from Cairns Private Hospital.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Base Hospital - 2 min walk - 0.1 miles
  • Cairns Esplanade Charles Street Parkland - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 14 min walk - 0.8 miles
  • Esplanade Lagoon - 16 min walk - 0.9 miles

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Atrium - ‬10 min walk
  • ‪Moku Bar + Grill - ‬11 min walk
  • ‪Paper Crane - ‬10 min walk
  • ‪Rocco - ‬9 min walk

About this property

Bay Village Tropical Retreat & Apartments

Bay Village Tropical Retreat & Apartments offers 82 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 82 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Bay Village Tropical Retreat & Apartments has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 16 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 29.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 16 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 29.0 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 275 out of 757 reviews
Rating 8 - Good. 327 out of 757 reviews
Rating 6 - Okay. 101 out of 757 reviews
Rating 4 - Poor. 33 out of 757 reviews
Rating 2 - Terrible. 21 out of 757 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and surprisingly quiet. Close to the hospital which was very convenient.
Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Nice staff but old and dated / my door didn’t have a lock on the inside door at night - the place was clean but really old - maybe ok for groups of 2 or more but felt overpriced for a 1 night stay
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with everything we needed, including being able to buy reasonably priced drinks from reception. Rooms are very clean and serviced to a high standard. There was everything we needed in the room. Its a very cosy and compact property with a friendly atmosphere. For those who have negatively commented on this property, i cant understand why! It has everything needed for a great stay! It is about 20 mins walk to the esplanade though but this didnt bother us. Great stay, lovely place. Thank you
Stayed 5 nights in Oct 2025

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were happy to help with anything you needed
Stayed 2 nights in Oct 2025

8/10 Good

Saimo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The property was good, very spacious room. The garden was lovely and car parking inside was safe. The only downer was the blanket had someone elses hair all over it.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2025

6/10 Okay

Koharu

Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Kathryn

Stayed 3 nights in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Peter, Clifton Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CBD, airport and access to trips out of Cairns.
Stayed 1 night in Sep 2025

2/10 Terrible

Scott

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
On arrival during check in a newRoom was adjacent and ice macine that was used late and night and early in the morning, noisey and depratly needs to be moved considering the early and late hours its used.
Stayed 2 nights in Aug 2025

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness, staff & service
Walls are very thin, not very private. Woken at all hours by neighbouring rooms snoring and talking
Stayed 3 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and lovely staff .. had a lovely time
Stayed 1 night in Aug 2025

8/10 Good

Dulanga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Lynn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is run down and in need of some basic upgrades. Very overpriced for the quality and amenities in the room.
Stayed 3 nights in Aug 2025

6/10 Okay

peter

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely polite, welcoming and helpful. The restraint and bar are a must.
Stayed 4 nights in Aug 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice and clean with friendly staff. The only thing I didn't really like was the bed. It was comfortable but the double bed was actually two singles pushed together and the middle was obviously uncomfortable. I think it should be advertised that this is the bed you get
Stayed 1 night in Aug 2025

8/10 Good

Christine

Liked: Staff & service
Quiet
Stayed 14 nights in Jul 2025

6/10 Okay

Ben

Stayed 1 night in Jul 2025

6/10 Okay

Lisa, Miramar

Check out is at 10am not noon.Walls are very thin, bed extremely hard, and the overall look of the furniture is really 1980s. Needs a fresh look.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

All good

We arrived about midnight. Marco v friendly and helpful and even made us fresh toasted sandwiches (incl with gluten free bread). Clean, spacious, lovely apartment. Quiet. Easy to get to from airport late at night. Secure off- street parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025