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Crystalbrook Bailey

5.0 out of 5.0
163 Abbott Street, Cairns, QLD 1-844-700-1007
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Wifi
Smoke Free
24/7 Desk
Concierge
More
Room type Options Nightly price Book
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Urban King
Room with view
269 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
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Urban Twin
Room with view
269 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Family Urban
Room with view
538 square feet
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Photo of room
Urban Master
Room with view
323 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Urban Queen
Room with view
269 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Two Bedroom Residence
Room with view
753 square feet
1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
One Bedroom Residence
Room with view
538 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Photo of room
Three Bedroom Residence
Room with view
1023 square feet
1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price

Get an overview of this hotel
Luxury eco-certified hotel, walk to Cairns Esplanade

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk
Concierge services

With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be steps from Cairns Esplanade and 7 minutes by foot from Cairns Central Shopping Centre. This luxury hotel is 0.5 mi (0.8 km) from Cairns Marlin Marina and 0.5 mi (0.9 km) from Reef Fleet Terminal.

Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bike parking.

Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Crystalbrook Bailey

163 Abbott Street, Cairns, QLD 4870

Renovations & Closures

The property will be renovating from April 15 2024 to June 28 2024 (completion date subject to change). The following areas are affected:

  • Elevator
  • Lobby
  • Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Crystalbrook Bailey provides a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers tour/ticket assistance, a garden, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Crystalbrook Bailey is a smoke-free property.

  • Number of outdoor pools - 1
  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Number of bars/lounges - 3
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • Porter/bellhop
  • Vegan menu options available
  • Express check-out
  • Tours/ticket assistance
  • Electric car charging station
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • No single-use plastic straws
  • Swimming pool
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Safe-deposit box at front desk
  • Luggage storage
  • Bicycle parking available
  • Number of restaurants - 3
  • Concierge services
  • Parking (limited spaces)
  • Vegetarian breakfast available
  • Total number of rooms - 217
  • 24-hour fitness facilities
  • Garden
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Room Amenities

Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Desk
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • First-run movies
  • TV size: 55
  • Rainfall showerhead
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Netflix
  • Number of beds 1
  • Free tea bags/instant coffee
  • Soap
  • Shampoo
  • Toilet paper
  • Streaming services
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • Wardrobe or closet
  • Number of days between towel changes: 3
  • Number of days between bed sheet changes: 3
  • Mobile key entry
  • Energy-saving switches

Where to Eat

CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.

Arte - This wine bar serves dinner only. Open select days.

Pachamama - This poolside cocktail bar serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Water dispenser use by guests actively encouraged

Property does not follow sanitization practices of any association

Staffed front desk

Guest will receive an email before arrival 24 hours

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 75

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crystalbrook Bailey Hotel
  • Crystalbrook Bailey Cairns
  • Crystalbrook Bailey Hotel Cairns
  • Bailey a Crystalbrook Collection Hotel
  • Bailey a Crystalbrook Collection Hotel Residence

We should mention

Pool access available from 6:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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