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Crystalbrook Bailey

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Photo gallery for Crystalbrook Bailey

A modern indoor space with a dining area, seating, and a large wall with greenery.
A modern hotel lobby with a large digital screen displaying the name "Bailey," comfortable seating areas, and a well-lit atrium with a patterned ceiling.
A bar with shelves of liquor bottles and glasses, a cash register, and a bar counter.
A modern building with a grey car parked in front.
An indoor patio with a sofa, chairs, and a coffee table. There are palm trees and a wall covered in greenery.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Air conditioning
  • Gym
The current price is $179
$163 nightly
$179 total
Total with taxes and fees
Sep 18 - Sep 19

Explore the area

View in a map
163 Abbott Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Night Markets
    ‪3 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪3 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Urban Queen

A modern hotel room with a large bed, a green patterned armchair, a small side table with books, and a view of the outdoors through a sliding door.

Urban Queen

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Master

A hotel room with two beds, a desk, and a large window with a city and mountains view.

Urban Master

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Urban

A hotel room with two beds, a desk, a chair, a TV, and a view of the city and mountains.

Family Urban

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

A hotel room with a large bed, a desk, and a chair. There is a view of the city and mountains through the window.

Urban King

9.2 out of 10
Wonderful
(129 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

A modern living room with a grey sofa, patterned cushions, a round coffee table with books, and a floral vase.

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Residence

A hotel room with a bed, a small table, and a window with curtains.

Two Bedroom Residence

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

A hotel room with a bed, a small table, and a window with curtains.

Three Bedroom Residence

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1023 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

A hotel room with two beds, a desk, a chair, a small table with a magazine, and a view of the city through large windows.

Urban Twin

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Master Bath

A hotel room with two beds, a desk, and a large window with a city and mountains view.

Urban Master Bath

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Balcony Queen

A hotel room with a bed, a sofa, a small table, a vase with flowers, and a view of buildings.

Urban Balcony Queen

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bailey Suite

A hotel room with two beds, a wooden panel wall, a decorative wall hanging, a vase with flowers, and a bedside table with books.

Bailey Suite

  • Sea view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

APARTMENT TWO BEDS

  • Sleeps 10

APARTMENT TWO DOUBLE BEDS

  • Sleeps 10

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception
Pacific Hotel Cairns
Cairns Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
$155 nightly
The price is $170
Oct 7 - Oct 8
Total with taxes and fees
Pacific Hotel Cairns

About the neighborhood

Cairns

With a stay at Crystalbrook Bailey in Cairns (Cairns Central Business District), you'll be a 3-minute walk from Cairns Esplanade and 5 minutes by foot from Cairns Esplanade Lagoon. .This luxury hotel is 0.5 mi (0.8 km) from Cairns Marlin Marina and 0.6 mi (0.9 km) from Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Night Markets - 3 min walk - 0.2 miles
  • Cairns Esplanade Lagoon - 3 min walk - 0.2 miles
  • Cairns Central Shopping Centre - 8 min walk - 0.5 miles
  • Cairns Marlin Marina - 8 min walk - 0.5 miles

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Villa Romana - ‬3 min walk
  • ‪Boardwalk Social by Crystalbrook - ‬4 min walk
  • ‪La Pizza - ‬3 min walk
  • ‪Splash Seafood Restaurant - ‬3 min walk
  • ‪The Mango Bar - ‬4 min walk

About this property

Crystalbrook Bailey

Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and safes. Flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 217 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at CC's Bar & Grill, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
CC's Bar & Grill - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar. Open select days.
Arte - This wine bar serves dinner only. Open select days.
Pachamama - This poolside cocktail bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19 for children
  • Self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Crystalbrook Bailey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rhiana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean, modern and spacious room
Stayed 1 night in Jun 2026
Verified review

8/10 Good

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and comfortable accommodation.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring our guests as Cairns locals.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love our stays at Crystalbrook. Highly recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great, relaxing and good located stay at Bailey - our go to now when in Cairns.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service from check in to check out was fantastic.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi there, we loved staying at your Hotel. Everything was nice and clean and the customer service was the best! We will be very happy to come a stay at your hotel again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liesel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere and rooftop restaurant!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friednly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Josh

Great stay
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff is friendly. Very close to many places that you can easily walk to. If you are driving you can pay for parking at the hotel or on side streets
Stayed 1 night in May 2026
Verified review

10/10 Excellent

giulietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in were very helpful, the room was beautiful, spacious and clean. The location is perfect.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Great rooms, extremely nice and helpful staff, amazing location and decent breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good location.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

sonya

Liked: Amenities, property conditions & facilities
nice room and relaxing night definetly stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katharine Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the open air concept
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly, amenities were lovely.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before a planned dive trip in the morning. The clean two bedroom unit space was perfect for 4 adults. Great location to walk to restaurants and bars. We would stay again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Huong

Liked: Cleanliness, amenities, property conditions & facilities
We had excellent stay here from location, service… especially the lay out of lobby and the room, it’s modern, clean and welcoming
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay - highly recommended
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and accommodating staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are compact and nicely furnished. The pool area and gym are good and the location is brilliant. Central to everything.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived via Uber however felt safe as reception near parking bay. Staff are friendly and helpful. Check-in and out was quick.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Thomas

Great location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here and would stay again. You have be aware the pool doesn’t get much sunshine and you can’t turn the aircon down past 21 degrees which was a bit warm for me. Otherwise these are really modern hotel rooms for Cairns!
Stayed 3 nights in Apr 2026