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Watergate Hotel Butuan City

3.5 star property

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Photo gallery for Watergate Hotel Butuan City

Outdoor pool
Lobby
Reception
Suite Room | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jose Rosales Avenue, Doongan, Butuan, Caraga, 8600
  • Place, Butuan National Museum
    ‪2 min walk‬
  • Place, SM City Butuan
    ‪15 min walk‬
  • Place, Robinsons Place Butuan
    ‪2 min drive‬
  • Airport, Butuan (BXU-Bancasi)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Room

Suite Room | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite Room

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Queen

9.8 out of 10
Exceptional
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Property grounds
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  • Breakfast included
  • Parking included
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  • Restaurant
4.1 out of 5, Very Good, 141 reviews
$61 nightly
The price is $68
Jan 27 - Jan 28
Total with taxes and fees
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About the neighborhood

Butuan

With a stay at Watergate Hotel Butuan City, you'll be centrally located in Butuan, just a 3-minute walk from Butuan National Museum and 6 minutes by foot from Santo Nino Diocesan Shrine. .This hotel is 0.4 mi (0.6 km) from DPWH Regional Office 13 CARAGA and 0.7 mi (1.2 km) from SM City Butuan.

What's nearby

  • Butuan National Museum - 2 min walk - 0.1 miles
  • DPWH Regional Office 13 CARAGA - 8 min walk - 0.5 miles
  • SM City Butuan - 15 min walk - 0.8 miles
  • Gaisano Mall - 15 min walk - 0.8 miles
  • Robinsons Place Butuan - 2 min drive - 1.4 miles

Getting around

  • Butuan (BXU-Bancasi) - 15 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Historia - ‬12 min walk
  • ‪KFC - ‬14 min walk
  • ‪Alberto's Pizza - ‬14 min walk
  • ‪Weegool's Garden - ‬4 min walk

About this property

Watergate Hotel Butuan City

Hotel in Butuan with spa services and an outdoor pool
Watergate Hotel Butuan City offers 53 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Butuan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Make yourself at home in one of the 53 air-conditioned rooms featuring MP3 docking stations. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite massages and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Lime and Zest, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Lime and Zest - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: PHP 375 for adults and PHP 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lime and Zest

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1288 per night
Cribs (infant beds) are available for PHP 150 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 375 for adults and PHP 150 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Crib (infant bed) fee: PHP 150 per night
  • Rollaway bed fee: PHP 1288 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Watergate Butuan City
Watergate Butuan City Butuan
Watergate Hotel Butuan City Hotel
Watergate Hotel Butuan City Butuan
Watergate Hotel Butuan City Hotel Butuan

Watergate Hotel Butuan City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 148 out of 300 reviews
Rating 8 - Good. 101 out of 300 reviews
Rating 6 - Okay. 27 out of 300 reviews
Rating 4 - Poor. 11 out of 300 reviews
Rating 2 - Terrible. 13 out of 300 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Thomas C., Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always not enough seating at breakfast. 1 person sitting at a 6 person joined tables. Inside very cramped, couldn't walk around, people standing in the isles so you couldn't get through to the drinks. Staff did nothing to try to keep the isles clear. Staff not clearing off tables soon enough. Breakfast food trays were always empty or almost empty, not being refilled soon enough. People reserving chairs at table for people who never came - example this morning, 1 couple reserved a 6 person table saying they had friends coming. 1/2 hour later 2 people came in the mean time, there was no place to sit. Dinner was excellent and dinner service was excellent.
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice buffet. Grill will make custom omelettes. Wonderful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Cristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, staff are very friendly, helpful and knowledgeable.
Stayed 2 nights in Oct 2025

10/10 Excellent

VIOLETA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always booked with Watergate hotel every time i am back home in the Philippines 🇵🇭 Friendly Frontdesk stop and great costumer service. Than you
Stayed 1 night in Sep 2025

10/10 Excellent

FEBE

Stayed 3 nights in Sep 2025

8/10 Good

Kane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and maintained. The breakfast is good. If you are a smoker get ready for a walk to be able to smoke.
Stayed 2 nights in Sep 2025

10/10 Excellent

Althea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Aristidis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay at. We enjoyed our stay there. See U all in November ☺️ 😊
Stayed 5 nights in Aug 2025

8/10 Good

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

8/10 Good

Raul B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay, breakfast buffet was amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Ralph

Stayed 4 nights in Jul 2025

6/10 Okay

neal

Traveled with family and small children, Business traveler
BAD Parking. The Hotel shares its parking with many small businesses. End result there is almost no parking available when you check in to this hote..I will choose another hotel based on this lack of parking
Stayed 1 night in Jul 2025

10/10 Excellent

carson, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very friendly and helpful
Stayed 1 night in Jul 2025

6/10 Okay

carson, San Jose

Traveled with family
Liked: Amenities
The staff were fantastic, but the noise level was too much. Forget about sleeping in, loud talking everywhere starts at 6 AM. one night I had to call the front desk to complain about loud talking and laughing at 11 PM just outside my bedroom window. I was also charged when I requested an extra sheet, because the comforter was too hot. I've never been charged at other hotels for extra pillows, blankets, sheets, etc.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main down side was the restaurant was being renovated
Stayed 6 nights in May 2025

6/10 Okay

CHRISTINE

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I love yhe Watergate Hotel from friendly & accommodating staff to clean room and aircon filter was clean because i did not have sinus allergies. Overall it's a great place to stay myself or with family. I will definitely come back again when im in the Philippines 🇵🇭
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 8 nights in May 2025

10/10 Excellent

PAULETTE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel personnel are welcoming, pleasant and helpful. Overall, it's clean and comfortable. Highly recommended.
Stayed 8 nights in May 2025

6/10 Okay

Jodi

Traveled with partner
Staff was excellent. The loud parties after 9 pm and the AC unit leaked water on my luggage
Stayed 2 nights in May 2025

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2025

8/10 Good

ANNETTE

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room and the staff but poor in internet access.
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay. Friendly staffs.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 3 nights in Apr 2025