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The Riverside House Hotel

Property class: 4

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Photo gallery for The Riverside House Hotel

A brick building with a sign reading "Riverside".
A grand staircase with ornate railings, a patterned carpet, and a green plant in a vase.
A bedroom with a large bed, a nightstand, a chair, and a window with curtains.
A formal dining area with round tables set for a meal, adorned with white tablecloths and glassware.
A spacious outdoor area with multiple tables and chairs arranged on a grassy lawn, surrounded by trees and a wooden fence.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $150
$125 nightly
$150 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP
  • Place, Mildenhall and District Museum
    ‪7 min walk‬
  • Place, Mildenhall Leisure Centre
    ‪16 min walk‬
  • Place, Newmarket Racecourse
    ‪16 min drive‬
  • Airport, Cambridge (CBG)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double Room, Garden View

A hotel room with a bed, two bedside lamps, a wooden headboard, and striped wallpaper.

Deluxe Double Room, Garden View

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a bed, two bedside tables with lamps, a window with curtains, and a view of greenery outside.

Classic Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Room

  • Sleeps 3
  • Free WiFi

View all photos for Classic Double Room

A hotel room with a bed, two bedside lamps, a chair, and two windows with curtains.

Classic Double Room

8.8 out of 10
Excellent
(14 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

A neatly made bed with a wooden headboard, two bedside tables with lamps, a bedside table with a tissue box, and a door to the right.

Family Room

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Honeymoon Suite

A classic bedroom with a large ornate bed, white walls, and blue floral wallpaper.

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Garden View

A hotel room with a bed, a nightstand, a lamp, a mirror, a door, and a wall-mounted air conditioner.

Deluxe Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

A hotel room with a bed, a nightstand with a lamp, a radiator, a chair, and a small shelf with decorative items.

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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4.8 out of 5, Exceptional, 142 reviews
$142 nightly
The price is $170
Aug 30 - Aug 31
Total with taxes and fees
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About the neighborhood

Mildenhall

With a stay at The Riverside House Hotel in Bury St Edmunds, you'll be on the riverwalk, just a 5-minute walk from Mildenhall and District Museum and 13 minutes by foot from Mildenhall Leisure Centre. .This hotel is 1.4 mi (2.3 km) from Royal Worlington & Newmarket Golf Club and 4.1 mi (6.7 km) from Red Lodge Karting.

What's nearby

  • Mildenhall and District Museum - 7 min walk - 0.4 miles
  • Mildenhall Leisure Centre - 16 min walk - 0.9 miles
  • Newmarket Racecourse - 16 min drive - 13.5 miles
  • Ely Cathedral - 33 min drive - 20.3 miles
  • University of Cambridge - 43 min drive - 36.2 miles

Getting around

  • Kennett Station - 14 min drive
  • Cambridge (CBG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Kings Head - ‬5 min drive
  • ‪Angel's Cafe - ‬3 min drive
  • ‪Taco Bell - ‬9 min drive
  • ‪The Packhorse Inn - ‬10 min drive

About this property

The Riverside House Hotel

The Riverside House Hotel offers 15 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Georgian hotel include wedding services and a banquet hall.
Grab a bite to eat at The Riverside Terrace, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Riverside Terrace - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Riverside Terrace

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.95 for adults and GBP 9.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

Riverside House Hotel Bury St Edmunds
Riverside House Bury St Edmunds
The Riverside House
The Riverside House Hotel Hotel
The Riverside House Hotel Bury St Edmunds
The Riverside House Hotel Hotel Bury St Edmunds

The Riverside House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 375 reviews
Rating 8 - Good. 99 out of 375 reviews
Rating 6 - Okay. 33 out of 375 reviews
Rating 4 - Poor. 6 out of 375 reviews
Rating 2 - Terrible. 5 out of 375 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance to several shops in the downtown Mildenhall area.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good experience from the get go. Good friendly and informative check in and went the extra mile over dining. Room was spacious and well appointed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay here. The staff was amazing! Easy to talk to, and always available for any questions we had. The rooms were great. Big room with a comfortable bed and good sized bathroom. We would absolutely stay here again!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

jeremy

Liked: Staff & service, amenities, property conditions & facilities
My partner and I stayed for 3 nights at start of may .the positives were nice location , very spacious room ,powerful shower , excellent breakfast , pleasant bar area and accommodating staff. Negatives some mould on shower basin and dining room area didn’t appear to have been hoovered overnight on our last day . Overall we enjoyed our stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities
Room was clean, staf were very friendly and helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities
Great people & great value
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options were limited
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Lorraine

Liked: Amenities
Rooms nice and comfortable, a constant ringing noise from somewhere couldn’t figure it out as the air con/heating was off Breakfast was lovely plenty of good quality food and choices
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Butyl Products Ltd

Liked: Cleanliness, staff & service, amenities
I travel extensively throughout the UK staying at hotels and guest houses. This is one of the best, can’t believe the price! Very friendly staff, exceptional breakfast choice - really good! Can’t fault the place, large room, very clean, comfortable bed, secure parking and fantastic location. Will return definitely for business and pleasure. Cant recommend the hotel enough
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

AMANDA

Liked: Amenities, property conditions & facilities
Room was extremely clean. Staff was very friendly. Breakfast was great.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and garden, clean and tidy rooms and staff were really friendly z
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
Lovely friendly staff
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Shannon

Liked: Staff & service
Lovely hotel, breakfast was nice
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities
Clean and comfortable. A welcome check in at 10pm when I arrived and a complementary upgrade! Thank you!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD CAR PARKING GREAT LOCATION FANTASTIC WELCOME GOOD SIZE ROOMS
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Superb stay, lovely staff, great breakfast
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel in a great location

This is our third stay in this amazing hotel and its worth every penny. The staff are amazing and so helpful, the rooms are fabulous and breakfast is the best ever. We cant wait to visit again next year.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside hotel

The breakfast menu was full of good choices. Staff were nice and helpful. Parking is free good available.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much choice of shoos .AC worked well
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property, excellent customer service, large rooms and comfortable bed
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in was very fast the lady on reception was very nice and helpful.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Wonderful hotel in tranquil location. Good food & great staff.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was okay. Room was fine, not the greatest curtains to keep the light The room was in the car park and the main bins where being emptied at 5am. The ev chargers did not work, despite the efforts of the evening reception staff. Breakfast was fine, but the evening meal menu lacked any real vegetarian options beyond a risotto. Overall, an okay stay.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely Grounds, and Dinning area
Stayed 1 night in May 2025