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Dragonfly Hotel Bury St Edmunds

3.0 star property

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Photo gallery for Dragonfly Hotel Bury St Edmunds

Lounge
Bar (on property)
Exterior
Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets
Lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Symonds Road, Bury St Edmunds, England, IP32 7DZ
  • Place, St Edmundsbury Cathedral
    ‪19 min walk‬
  • Place, Greene King Brewery
    ‪3 min drive‬
  • Place, The Apex
    ‪4 min drive‬
  • Airport, Cambridge (CBG)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(34 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, laptop workspace, free WiFi, bed sheets

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Interior
The Westgate
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 403 reviews
$112 nightly
The price is $134
Dec 13 - Dec 14
Total with taxes and fees
The Westgate

About the neighborhood

Bury St Edmunds

Located in Bury St Edmunds, Dragonfly Hotel Bury St Edmunds is within a 5-minute drive of Theatre Royal and Nowton Park. .This hotel is 1.3 mi (2 km) from Greene King Brewery and 1.4 mi (2.3 km) from St Edmundsbury Cathedral.

What's nearby

  • Bury St Edmunds Abbey - 16 min walk - 0.9 miles
  • St Edmundsbury Cathedral - 19 min walk - 1.0 mile
  • The Athenaeum - 19 min walk - 1.0 mile
  • Greene King Brewery - 3 min drive - 1.3 miles
  • The Apex - 4 min drive - 2.5 miles

Getting around

  • Bury St Edmunds Station - 6 min drive
  • Stansted Airport (STN) - 56 min drive

Restaurants

  • ‪The Moreton Hall - ‬14 min walk
  • ‪Hilltop Café & Takeaway - ‬11 min walk
  • ‪Hendo's Fish & Chips - ‬19 min walk
  • ‪Dog and Partridge Hotel Bury St. Edmunds - ‬18 min walk
  • ‪The One Bull - ‬20 min walk

About this property

Dragonfly Hotel Bury St Edmunds

Hotel with free parking, near St Edmundsbury Cathedral
Dragonfly Hotel Bury St Edmunds offers 76 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 76 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
At Dragonfly Hotel Bury St Edmunds, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Bury St Edmunds Quality Hotel
Quality Bury St Edmunds
Quality Hotel Bury St Edmunds
Dragonfly Hotel Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel
Dragonfly Hotel Bury St Edmunds Bury St Edmunds
Dragonfly Hotel Bury St Edmunds Hotel Bury St Edmunds

Dragonfly Hotel Bury St Edmunds Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 277 out of 1003 reviews
Rating 8 - Good. 397 out of 1003 reviews
Rating 6 - Okay. 192 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

amanda

Traveled with partner
Good location
Stayed 2 nights in Sep 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No drawers in room , no where to hang anything in bathroom. No mirror do do my hair.
Stayed 2 nights in Sep 2025

8/10 Good

Janet

Stayed 1 night in Sep 2025

10/10 Excellent

nikky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Relaxing staff were helpful polite friendly nice quite area
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good communication with staff
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Stayed 1 night in Aug 2025

2/10 Terrible

Abbey

Stayed 1 night in Aug 2025

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect short stay space

Really friendly staff. Lovely sunroom to sit in near reception. Comfortable room with a modern and very clean bathroom. Helpful touch of a much needed fan in the room. Quiet in the room despite not being far from the main road. Helpful that Sainsbury’s is only a five minute walk away, but don’t forget to log your car on the iPads in reception before popping to the shop.
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 2 nights in Jul 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a couple of times when working in the area. Breakfast is good and the seating area vast. All staff are nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Stayed 1 night in Jul 2025

8/10 Good

Brian

Good hotel
Stayed 1 night in Jul 2025

10/10 Excellent

carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
lovely. peaceful and quiet
Stayed 1 night in Jul 2025

6/10 Okay

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Like to watch fire TV stick. 1st room HDMI port was broken so switched rooms. 2nd room was the same. 2 singles beds pushed together to make a double, which are slightly different heights so not overly comfortable. Average experience on this occasion.
Stayed 1 night in Jul 2025

2/10 Terrible

Gaetane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To start off my hotel room smelled really bad. Every time I entered the room I was hit with a stench to which felt like it came from the carpet itself then to top it off, with every flush you could smell the sewer. Although this property is known to locals, the sign of the hotel should be a bit more visible for visitors new in the area. In addition, I wish it was advertised that the room has no AC. Although the heat bothered me, the smell was so much that that’s all I could focus on with the fear of the smell would stay on my clothes. But aside from that, great staff, lots of parking space and nice dinning area.
Stayed 2 nights in Jun 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, room comfort
Nice quick check in,room nice and clean and beds very comfortable.Bathroom nice and clean ,plenty of towels , toiletries provided.Was a hairdryer,only thing would have been nice to have a socket near a mirror when drying your hair.This room we had this time was a lot noiser from all the traffic .Breakfast had plenty of choice ,nice to have brand name cereals,cooked breakfast was okay but mushrooms were nearly raw and fried eggs were quite rubbery looking and hard
Stayed 1 night in Jul 2025

6/10 Okay

PHILIP

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Business traveler
Disliked: Staff & service
Toilet still had last persons mess in it , electrics tripped in the night, only lights worked. No power to tv or any electrical socket. I didn’t report, until the next morning, as was after 10pm
Stayed 1 night in Jun 2025

6/10 Okay

Simon

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Christine

Stayed 1 night in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in Jun 2025

4/10 Poor

Graham

Overall initial impression was good, Ordered for evening meal and waited an hour for the food although the restaurant wasn't busy. Breakfast both mornings seemed to have one waitress rushing everywhere, people waiting for buffet to be refilled, sausages, bacon , hash browns orange juice etc all brought by this single waitress. Our room wasn't serviced after tbe first night, so wehad get coffee, milk from reception. We paid as much for our stay here as other hotels, where the service in the rooms and restaurant was spot on. I hope this is a one off.
Stayed 2 nights in May 2025