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Holiday Inn & Suites Penang Prai by IHG

3.5 star property

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Photo gallery for Holiday Inn & Suites Penang Prai by IHG

Seasonal outdoor pool
Property entrance
Exterior
Daily buffet breakfast (MYR 62 per person)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$80
$71 nightly
$80 total
Total with taxes and fees
Mar 15 - Mar 16

Explore the area

View in a map
1919 Menara Sentral, Jalan Juru Sentral, Bukit Mertajam, Penang, 14000
  • Place, Drift Kart
    ‪14 min walk‬
  • Place, Queensbay Mall
    ‪18 min drive‬
  • Place, Gurney Drive
    ‪26 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Suite, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Kitchenette

Suite, 2 Twin Beds, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Twin Beds, Kitchenette

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Kitchenette (Dining)

Suite, 1 Bedroom, Kitchenette (Dining) | Room amenity

Suite, 1 Bedroom, Kitchenette (Dining)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Kitchenette (Dining)

Suite, 2 Bedrooms, Kitchenette (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Kitchenette (Dining)

  • Sleeps 5
  • 1 Twin Bed

Similar properties

Lobby
Iconic Hotel Penang
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 426 reviews
$79 nightly
The price is $89
Mar 10 - Mar 11
Total with taxes and fees
Iconic Hotel Penang

About the neighborhood

Bukit Mertajam

Located in Bukit Mertajam, Holiday Inn & Suites Penang Prai by IHG is within a 10-minute drive of KPJ Penang Specialist Hospital and Megamall Pinang. .This hotel is 13 mi (20.9 km) from Queensbay Mall and 15.2 mi (24.4 km) from KOMTAR.

What's nearby

  • Drift Kart - 14 min walk - 0.8 miles
  • Queensbay Mall - 18 min drive - 12.8 miles
  • KOMTAR - 24 min drive - 15.6 miles
  • Gurney Drive - 26 min drive - 16.8 miles
  • Gurney Plaza - 27 min drive - 17.3 miles

Getting around

  • Penang Sentral - 17 min drive
  • Penang Intl. Airport (PEN) - 36 min drive

Restaurants

  • ‪Petron - ‬2 min walk
  • ‪Rutin - ‬6 min walk
  • ‪Empat Sekawan (Sentral Jaya) - ‬8 min walk
  • ‪Tazaa Arabic Restaurant - ‬5 min walk
  • ‪Heng Ong Huat Food Court - ‬4 min walk

About this property

Holiday Inn & Suites Penang Prai by IHG

Holiday Inn & Suites Penang Prai by IHG offers 332 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Bukit Mertajam hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 332 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Holiday Inn & Suites Penang Prai by IHG has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 62 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 36 floors
  • At least 80% of food locally-sourced
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 62 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Touch 'n Go eWallet, Boost, GrabPay, and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

& Suites Penang Prai By Ihg
Holiday Inn Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Hotel
Holiday Inn Hotel Suites Penang Prai an IHG Hotel
Holiday Inn & Suites Penang Prai by IHG Bukit Mertajam
Holiday Inn & Suites Penang Prai by IHG Hotel Bukit Mertajam

Holiday Inn & Suites Penang Prai by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Yea Jing

Stayed 2 nights in Nov 2025

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well maintained. Good WiFi and Air-cond. All staffs were efficient, professional and courteous. Had a very comfortable stay. Thank you.
Stayed 2 nights in Nov 2025

8/10 Good

KOK SHEN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room, Front Desk staffs are basically no problem. However, fire alarm triggering during mid night and PA announcement are confusing, it has to improve the SOP on whether evacuate people in the building or firmly mention it is false alarm.
Stayed 2 nights in Nov 2025

10/10 Excellent

Venu

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Met every expectation though the food is costly
Stayed 5 nights in Nov 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Wei

Stayed 1 night in Sep 2025

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Kazuhiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Heng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Boon

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good brand new hotel

The presentation of towel no good, you can save the world to put less instead of too much. You may left a note at wall, you may request more if needed. I saw more than 6 towel. Car park exit under construction, please keep up
Stayed 1 night in Jun 2025

8/10 Good

Lai Ming Cavini

Traveled with group
Liked: Cleanliness, staff & service, amenities
酒店设施新，早餐也很有特色有新鲜种的菜，自己可以用铰剪剪下来自用，有点创意。 酒店适合自驾，老城区或槟城机场需要开车28分钟，如果不自驾住这边有点不方便，但是如果是从怡保过来，那就会近一点。 酒店停车非常方便，而且酒店后面有很多排档，吃东西方便，价格都比老城区便宜点，如果自驾是个不错的选择。酒店总经理要赞一下，国语丶广东话都说的非常好，非常热情的介绍我们去玩的景点跟好吃的餐厅，非常感谢他。
Stayed 3 nights in Nov 2025

8/10 Good

LEE

Business traveler
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jung Hung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體感受都很好。 停車塲比較麻煩，要換乘另一個電梯才能抵達。
Stayed 2 nights in Aug 2025

10/10 Excellent

HUNG TSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

ZHENG

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Kim Kean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

LI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025