Holiday Inn Express Hotel & Suites Hamburg by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Hamburg by IHG

Lobby sitting area
Meeting facility
In-room safe, individually furnished, desk, laptop workspace
Indoor pool
Building design

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
$94
$83 nightly
$94 total
Total with taxes and fees
Dec 19 - Dec 20

Explore the area

View in a map
3565 Commerce Place, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪16 min walk‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Place, KeyBank Center
    ‪15 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (2 Bed, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Leisure)

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Hamburg

With a stay at Holiday Inn Express Hotel & Suites Hamburg by IHG in Hamburg, you'll be within a 10-minute drive of Highmark Stadium and Lake Erie. .This hotel is 10.4 mi (16.8 km) from KeyBank Center and 2.7 mi (4.3 km) from Ten Thousand Vines.

What's nearby

  • South Shore Golf Course - 16 min walk - 0.9 miles
  • Highmark Stadium - 5 min drive - 5.6 miles
  • Walden Galleria Mall - 14 min drive - 16.6 miles
  • KeyBank Center - 15 min drive - 14.4 miles
  • University At Buffalo - North Campus - 21 min drive - 24.7 miles

Getting around

  • Buffalo-Exchange Street Station - 18 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 29 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Burger King - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Hamburg by IHG

Hotel in Hamburg with free breakfast and a 24-hour front desk
Holiday Inn Express Hotel & Suites Hamburg by IHG offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 84 individually furnished guestrooms, featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hamburg
Holiday Inn Express Hotel Hamburg
Holiday Inn Express Hotel Suites Hamburg

Holiday Inn Express Hotel & Suites Hamburg by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place and staff way friendly
Stayed 2 nights in Sep 2025

8/10 Good

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Not bad just not good value for price.

Breakfast was great; room comfy except - if you are short like me -5'3"- you will need to use a high jump maneuver to get into bed. And wait for barely warm water in shower is at least 5 minutes so don't give up like I did and take a cold shower/shampoo -just don't expect anything beyond tepid. TP cheap single ply. Otherwise good stay.
Stayed 3 nights in Sep 2025

4/10 Poor

Hambartsum arthur

Stayed 3 nights in Sep 2025

10/10 Excellent

Louise

Very nice
Stayed 1 night in Sep 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Valon

Liked: Cleanliness, staff & service, property conditions & facilities
Was exactly what we were looking for when we booked
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Dakota Patrick

Liked: Staff & service
Unable to check in on time. Room was not ready until 4:30 when check in was at 3
Stayed 1 night in Sep 2025

2/10 Terrible

brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I spent extra money for two queen beds and they gave my room away because they said Expedia people our second right citizens to their own customers
Stayed 1 night in Sep 2025

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 1 night and had an amazing stay at this Hotel. staff was very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay
Stayed 5 nights in Aug 2025

8/10 Good

Heather, Monkton

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a pass through stop. Could hear traffic from the highway throughout the night but it doesn’t bug me. If you have issues sleeping this could cause issues though. Large room. Cleaning could use improvement.
Stayed 1 night in Sep 2025

10/10 Excellent

Tamia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really goes above and beyond to make you feel welcomed. Breakfast is great as well. A special thank you to Mudan at the front desk
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind,very helpful for recomdation for local dinning favorites. Breakfast was fresh and hot.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Mary K.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

2/10 Terrible

Andrea

Stayed 1 night in May 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 1 night in Aug 2025

4/10 Poor

Jean

Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning was very damp Rooms were musty and uncomfortable We changed rooms and still not comfortable
Stayed 3 nights in Aug 2025

4/10 Poor

ANTHONY

Requested with staff prior to arrival of first floor accommodation and did not get
Stayed 2 nights in Aug 2025

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility in a good neighborhood. We liked the availability of 10 EV chargers on the premises and used one of them to charge our vehicle before we checked out.
Stayed 1 night in Aug 2025