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Esmeralda Palace Hotel

3.0 star property

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Photo gallery for Esmeralda Palace Hotel

Free daily continental breakfast
Classic Triple Room, 3 Twin Beds | Desk, free WiFi, bed sheets
Reception
Property entrance
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Esmeralda 527, Buenos Aires, Capital Federal, 1007
  • Place, 9 de Julio Avenue
    ‪1 min walk‬
  • Place, Florida Street
    ‪4 min walk‬
  • Place, Obelisco
    ‪5 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Desk, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Desk, free WiFi, bed sheets

Classic Double Room

  • City view
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | Desk, free WiFi, bed sheets

Classic Triple Room, 3 Twin Beds

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Buenos Aires

With a stay at Esmeralda Palace Hotel, you'll be centrally located in Buenos Aires, just a 3-minute walk from Florida Street and 6 minutes by foot from Obelisco. .This hotel is 0.3 mi (0.6 km) from Colón Theatre and 0.6 mi (0.9 km) from Plaza San Martin.

What's nearby

  • 9 de Julio Avenue - 1 min walk - 0.1 miles
  • Florida Street - 4 min walk - 0.2 miles
  • Galerias Pacifico - 5 min walk - 0.3 miles
  • Obelisco - 5 min walk - 0.3 miles
  • Colón Theatre - 7 min walk - 0.4 miles

Getting around

  • Lavalle Station - 1 min walk
  • Buenos Aires Retiro Station - 17 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 26 min drive

Restaurants

  • ‪Valerio - ‬1 min walk
  • ‪Las Cuartetas - ‬2 min walk
  • ‪El Palacio de la Pizza - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Casona del Nonno - ‬1 min walk

About this property

Esmeralda Palace Hotel

Esmeralda Palace Hotel offers 70 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and bidets.

This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 70 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 10 per stay); discounts available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 10 per stay(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Esmeralda Palace
Esmeralda Palace Buenos Aires
Esmeralda Palace Hotel
Esmeralda Palace Hotel Buenos Aires
Esmeralda Palace Hotel Hotel
Esmeralda Palace Hotel Buenos Aires
Esmeralda Palace Hotel Hotel Buenos Aires

Esmeralda Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 113 reviews
Rating 8 - Good. 38 out of 113 reviews
Rating 6 - Okay. 38 out of 113 reviews
Rating 4 - Poor. 14 out of 113 reviews
Rating 2 - Terrible. 9 out of 113 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Mohammad H

Disliked: Cleanliness, property conditions & facilities, room comfort

Never pick this hotel

The hotel says that it's a 3 star hotel however it wasn't. The bedsheets were torn and very stain as the mattresswas old and sagging. The curtain rod was loose and the ceiling where it was placed was falling out. Floors were furty as well as the whole room a d the bathroom was in poor condition. This hotel is a 2 star at most so is over price for it's condition. We slept with our clothes. I will never stay there again or recommend it. Only the daytime bell boy was kind and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dhiya

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service

2/10 Terrible

Marcus, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible, aggressive staff, degraded

Terrible hotel conditions, the rooms is without windows and without ventilation! Aggressive staff at check in. Avoid at any cost!

8/10 Good

gustavo

Liked: Staff & service
It was ok

2/10 Terrible

Marco, Roma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE! No other words.

This hotel is terrible! Degraded, personnel aggressive, rooms with just internal windows with the noise of the air conditioners, dirty, it's like a prison! Don't make my mistake.

10/10 Excellent

Luis Guillermo, Caracas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Confortable

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place is Well kept No luxury....

Excellent customer service, Excellent Breakfast Great non luxury place

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid, avoid, avoid!

One of the dirtiest, most horrible hotel experiences ever! Room was filthy, corridor smelled of cigarettes and urine, toilet was dirty and the shower cabin full of mould. Absolutely disgusting and a complete rip off for what they charge. Staff were rude and completely unhelpful. NEVER AGAIN.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID, avoid like the plague!

You could, actually, catch the plague in one of these rooms! This is one of filthiest, most disgusting hotels I have ever seen. And not only that: service was apalling too! I wouldn't know where to start, but I'll just say the hallways smell like cigarettes and urine, the shower is full of mould, the air conditioning covered in what has to be 10 years worth of dirt, the bedroom doors are broken and scratched. Seriously, the place is horrific. Take a look at the photos!

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cómodo , limpió y todas las personas que trabajan excelente . Unidos y Organizados Volveremos
Stayed 1 night in Jun 2025

6/10 Okay

Miguel

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No lo recomiendo, ascensores viejos, uno sin luz interior, la puerta del baño no cerraba, el aire p calefaccionar no funciono, es todo muy viejo, nada de mantenimiento.. cosas simples dd reparar incluso sin gastar plata y no lo hacen..
Stayed 1 night in Jun 2025

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 2 nights in Jun 2025

10/10 Excellent

Irani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hace 30 años que me alojo allí y estoy muy conforme con el hotel
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Réservation en urgence suite à une annulation de vol. Emplacement idéal pour découvrir le quartier. Hôtel vétuste. A notre arrivée les matelas étaient sur le trottoir. Personnel rustre et installations surannées.
Stayed 1 night in Nov 2018

6/10 Okay

Rodrigo

Disliked: Staff & service, property conditions & facilities

Anticuado y falto de mantenimiento

Instalaciones anticuadas, descuidadas, sin aislamiento sonoro, se escucha todo, cortina de baño poco higiénica, personal de recepción correcta, sábanas y toallas viejas
Stayed 1 night in Nov 2018

6/10 Okay

Susana, Córdoba

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Reseña

Cómoda la ubicación. Necesita modernización. No funciona convenientemente el aire acondicionado. El personal es muy amable.
Stayed 2 nights in Oct 2018

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2018

6/10 Okay

Graciela Monica

Liked: Cleanliness, property conditions & facilities, room comfort

bueno

L a experiencia fue buena..volveria a elegirlo. El unico inconveniente fue q no contaba con desayuno para celiacos por lo q solo pude tomar un te apto q si encontre...me dijeron q debia avisar al reservarlo pero como lo hice por internet no tuve oportunidad de hacerlo aunque creo q hay una reglamentacion al respecto y no se cumple...en general bueno
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Habitacion muy pequeña y el acondicionafor de aire estramadamente ruidoso y sin ooder conttolarlo
Stayed 1 night in Apr 2018

4/10 Poor

Alberto, Buenos Aires

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La indeferencia con el cliente es grande

No respetaron la habitación que había contratado.Cuando contratamos, llamamos al hotel y el personal que nos atendió para chequear la reserva no nos dio información alguna, y al llegar a la noche al hotel nos dijeron que no había habitaciones, le hechó la culpa a expedía y luego asignaron una diferente a la contratada como de favor. No recomiendo mientras no cambien el trato con los clientes.La habitación asignada tenia un ruido infernal por el aire que no se podía manejar de la habitación.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Pasamos bien xq la ubicacion del hotel es excelente, pero necesita inversion en infraestructura
Stayed 4 nights in Mar 2018

6/10 Okay

Maria josefina

Disliked: Staff & service, property conditions & facilities

8/10 Good

Renato Lyonel

Liked: Cleanliness, staff & service, property conditions & facilities

Estadía en general buena

Stayed 6 nights in Mar 2018