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BENS L'Hotel Palermo

Property class: 3.5

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Photo gallery for BENS L'Hotel Palermo

Front of property
A cobblestone alleyway leading to a building with a wooden door and a window.
A building with a balcony, surrounded by lush greenery and a pool.
A spacious living area with a fireplace, dining table, and blue chairs. A staircase with a yellow railing leads to an upper level.
A dining table with breakfast items, a chair, and a view of a garden and pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
The current price is $109
$106 nightly
$109 total
Oct 26 - Oct 27

Explore the area

View in a map
Thames 1562, Buenos Aires, Capital Federal, 1414
  • Place, Palermo Soho
    ‪1 min walk‬
  • Place, Serrano Square
    ‪1 min walk‬
  • Place, Distrito Arcos
    ‪11 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a television on a wooden stand, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(14 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

A bedroom with a large bed, two bedside tables with lamps, a chandelier, a window with curtains, and a framed picture on the wall.

Suite, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a nightstand with a lamp, a painting on the wall, and a curtain with a nature pattern.

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a chair.

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a TV, and a window with patterned curtains.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Buenos Aires

BENS L'Hotel Palermo is centrally located in Buenos Aires, a 2-minute walk from Serrano Square and 12 minutes by foot from Distrito Arcos. .This boutique hotel is 1.6 mi (2.5 km) from Alto Palermo Shopping Center and 1.6 mi (2.6 km) from Plaza Italia.

What's nearby

  • Palermo Soho - 1 min walk - 0.0 miles
  • Calle Thames - 1 min walk - 0.0 miles
  • Serrano Square - 1 min walk - 0.1 miles
  • Distrito Arcos - 11 min walk - 0.6 miles
  • Plaza Italia - 16 min walk - 0.9 miles

Getting around

  • Plaza Italia Station - 15 min walk
  • Buenos Aires Palermo Station - 18 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 23 min drive

Restaurants

  • ‪Chori - ‬1 min walk
  • ‪Pipi Lounge - ‬2 min walk
  • ‪Lo De Bette Cantina - ‬2 min walk
  • ‪San Paolo - ‬2 min walk
  • ‪Kentucky - ‬2 min walk

About this property

BENS L'Hotel Palermo

BENS L'Hotel Palermo offers 23 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 23 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Take advantage of the hotel's 24-hour room service. A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from October to April
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

BENS L'Hotel Palermo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 423 out of 664 reviews
Rating 8 - Good. 167 out of 664 reviews
Rating 6 - Okay. 53 out of 664 reviews
Rating 4 - Poor. 13 out of 664 reviews
Rating 2 - Terrible. 8 out of 664 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful and friendly
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place and Location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome location. Breakfast was wonderful.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, everyone was very friendly and helpful when needed. Nice breakfast and great location at palermo.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to restaurants in the area as well as an artisan fair. Comfortable room and helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff is wonderful. Great location with many restaurant options all around. My third time staying there. A special shout out to Jose and Clara!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and clean room
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The standard rooms were small, but cozy. The location in Palermo was excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely and peaceful hotel in an ideal location with a beautiful garden and a romantic atmosphere of old Palermo. I've stayed here many times and will return!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The setting and the space are delightful!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay!
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very welcoming staff that allowed an early check in. Lovely gardens and relaxing atmosphere and a pool. Breakfast was generous and offered a nice variety. I would love to stay here again!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is stunning, a real oasis hidden in the center of Palermo. The garden is gorgeous place to hide and have a glass of wine when you’re tired from sightseeing.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Located in a great area. The staff were very helpful and nice. Very "boutique" style property. Pre-made coffee was ..ehhhh. And bathtub shower are a slip and fall waiting to happen. Otherwise, a great place. I recommend.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful tranquil oasis in the city.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we felt so welcome. The staff were so welcoming and kind, and more than happy to make our stay as comfortable as possible. The hotel itself has so much character, it really was a breath of fresh air from the shiny high rises we were used to staying in. The breakfast was great. The location is excellent! The best location we have stayed in BA so far. I would highly recommend this hotel and if I were to come back I would definitely stay here.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. It’s located in Palermo and is close to lots to restaurants, cafes etc. The hotel has a nice rustic and vintage look to it, which I thought was cute. The staff is also wonderful, warm, welcoming and very accommodating. The hotel also comes with 2 adorable cats. All in all, a great place to stay :).
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and place.
Stayed 13 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I love this charming, classic and peaceful small hotel and its great location. The warm, caring and professional attention of staff like Clara and Pablo really made feel at home while recovering from illness during my trip. Having an excellent breakfast in the garden was a great way to start my day!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lovely hotel in Palermo Soho. An oasis in the city. Bright, spotless, spacious rooms. Friendly staff. Superb value.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Decent place to stay.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Air conditioning was good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and friendly staff. Excellent location.
Stayed 1 night in Feb 2025