Compare Hotels with Room Service in Buenaventura

"The main restaurant offer a terrible service. We order lunch with some steaks, and the plate took almost 45minutes ti arrive, and it came cold and not on the term requested for cooking."

"They were great, always helpful and had a liyyle flexibility to help me get situated"

"Stayed at the hotel for over 14 days, i was very happy with hotel amenities, upon arrival i was worried because my flight arrival was 12am but he airport service was very convenient and on time. Customer service was outstanding the staff was very helpful and friendly. In the restaurant Nicole and Pilar were always very friendly and kind, these ladies made my stayed very comfortable. the only Suggestion i have for the Hotel is for the breakfast buffet., there was never Fresh bread available and the Natural Juices are out without proper refrigeration."

"The staff is always super friendly and helpful,the hotel needs an upgrade,the restaurant menu needs revamping,the carpet throughout the rooms and floors/hallways has an order,the rooms needs microwave,coffee/tea maker,hair dryer an iron and ironing board.the hotel needs some sort of entertainment"

"Clean room. Great breakfast. Excellent service "

"Unfortunately, breakfast experience wasn't good, the service from the staff was very deficient make you feel like it is just a compromise to serve. In addition, just one type of milk, can OJ in a tropical country, and third-class portion of fruit. I'm sorry about my opinion, but I visited the hotel years ago and the experience was totally different"