See all properties

SureStay Hotel by Best Western Buena Park Anaheim

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Property amenity
Free daily continental breakfast
Free daily continental breakfast

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $97
$86 nightly
$97 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
Buena Park, CA
  • Place, Medieval Times
    ‪13 min walk‬
  • Place, Knott's Berry Farm
    ‪3 min drive‬
  • Place, Knott's Soak City Water Park
    ‪3 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
The Buena Park Hotel & Suites
Buena Park
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 2,889 reviews
$80 nightly
The price is $91
May 4 - May 5
Total with taxes and fees
The Buena Park Hotel & Suites

About the neighborhood

Buena Park

Located in Buena Park, SureStay Hotel by Best Western Buena Park Anaheim is connected to a shopping center, within a 5-minute drive of Medieval Times and Knott's Berry Farm. .This hotel is 2 mi (3.1 km) from Knott's Soak City Water Park and 6.4 mi (10.4 km) from Disneyland® Resort.

What's nearby

  • Buena Park Historical Society - 12 min walk - 0.7 miles
  • Medieval Times - 13 min walk - 0.7 miles
  • Knott's Berry Farm - 3 min drive - 1.2 miles
  • Knott's Soak City Water Park - 3 min drive - 1.2 miles
  • Buena Park Mall - 5 min drive - 1.4 miles

Getting around

  • Buena Park Station - 10 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 9 min drive

Restaurants

  • ‪In-sīt Coffee - ‬2 min walk
  • ‪Denny's - ‬5 min walk
  • ‪Fei Xiang Gong - ‬11 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪La Huasteca - ‬5 min walk

About this property

SureStay Hotel by Best Western Buena Park Anaheim

SureStay Hotel by Best Western Buena Park Anaheim offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on recreational opportunities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites

SureStay Hotel by Best Western Buena Park Anaheim Reviews

Reviews

5.8
Rating 10 - Excellent. 196 out of 1003 reviews
Rating 8 - Good. 171 out of 1003 reviews
Rating 6 - Okay. 202 out of 1003 reviews
Rating 4 - Poor. 153 out of 1003 reviews
Rating 2 - Terrible. 281 out of 1003 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Leslie

Stayed 2 nights in Jan 2026

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, stuff was friendly and helpful
Stayed 6 nights in Dec 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The Room was clean and staff was friendly. The only negative thing was we were going to stay somewhere else becuse they had no hot tube so we stayed here and the hot tube was not hot at all could not get in. We talked to staff and said it don't get hot.
Stayed 2 nights in Jan 2026

8/10 Good

Melina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Young man checking us in was very polite and helpful. Room was clean. Breakfast was very limited items but enjoyable.
Stayed 2 nights in Dec 2025

10/10 Excellent

JULIA

Stayed 4 nights in Jan 2026

2/10 Terrible

Gianna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This quite literally the worst mf place I have ever stayed at. Some hooker was soliciting the lot and her pimp and her fighting then they look at ME I’m in fear for my life over here spent an hour here went over to the Hilton saved my mf life it’s cheap for a reason
Stayed 7 nights in Dec 2025

6/10 Okay

John

Liked: Cleanliness
No microwave in room to heat anything , no bathtub only shower , & no breakfast which I thought by staying at a Best Western owned hotel There would at least be a decent continental breakfast which they advertise But none provided , but a few 2 inch croissants Very disappointing!
Stayed 1 night in Dec 2025

10/10 Excellent

Chuck

Business traveler
Liked: Cleanliness, staff & service, amenities
Very clean only issue was no hot water
Stayed 1 night in Dec 2025

2/10 Terrible

Donnesha

Stayed 1 night in Nov 2025

10/10 Excellent

Maiara

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

4/10 Poor

Jeannine

Stayed 1 night in Nov 2025

10/10 Excellent

ABRAHAM JIMENO

Stayed 1 night in Oct 2025

2/10 Terrible

Elena

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
Left immediately. Roaches in bathroom , stains on furniture
Stayed 2 nights in Oct 2025

6/10 Okay

Angela

Stayed 2 nights in Oct 2025

6/10 Okay

Carla Necka

Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Stayed 3 nights in Oct 2025

2/10 Terrible

Ernesto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like there had been a water leak and had developed a strong smell of mold, caused me to have an allergic reaction and had to leave the room after only one hour.
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Jessen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sizzler restaurant across the street. Other food options within walking distance. Clean room and very spacious. Family friendly . Beds were very comfortable for me with a bad back. 9 minutes from Knotts Berry Farm, 5 minutes from Medieval Times. Very close to freeway on-ramp. 3 story with elevator and lots of parking. Very friendly check in and out. Recommended.
Stayed 3 nights in Oct 2025

2/10 Terrible

taylor

Stayed 3 nights in Oct 2025

2/10 Terrible

Jacob

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hot water didn't work. Lobby smells really bad. Bloody bandaid left on nightstand
Stayed 3 nights in Sep 2025

6/10 Okay

Lee

Stayed 3 nights in Oct 2025

4/10 Poor

Aurystella

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Medicus

Stayed 2 nights in Sep 2025

8/10 Good

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025