As I was on a business trip, I spent to short a time there. It was a beautiful room and building and the grounds were impeccable too. Arden was very attentive, sending details of how to get there and gain entry and the little touch of fresh fruit, milk and orange juice in the fridge ti go with the cereal and Italian coffee for the cafetière was the icing on the cake. I have stayed in so many chain hotels on my travels and this was a very welcome relief to that mentality. Personal, comfortable and attention to detail all second to none. Loved it