One of the strange things was that this hotel was converted as "smart hotel" few weeks ago. As a "smart" hotel, it let me feel a very stupid guest. No reception, wrong phone numbers, nobody answered in hotels.com, nobody answered in the Hotel WhatsApp until another guest was able to call a secret number, where the person in charge finally sent me the link to register.
The whole afternoon I saw people trying to check in having the same challenges ...
WOW - nightmare, I waited 90 minutes outside; luckily somebody exited the hotel and I was able to find a chair in the "reception" at least waited while seating