This is not a 5-star hotel any more, it changed ownership five years ago and has gone downhill. It used to be named the Intercontinental Hotel but now the Grand Intercontinental Hotel Bucaresti is a different hotel, a few blocks away (across the street from the Novotel). Be aware of this. We loved the Grand Intercontinental Hotel Bucaresti, but this Grand Hotel is not the same standard. No hot water for the shower. TV did not function, no channels connected, concierge could not find the problem. Musty oldish smell in the hallways after leaving the gorgeous lobby, felt like false advertising. Small balcony overlooking the Parliament and Old Town was advertised, but was locked, inaccessible to use once we got to the room. Dark lighting, we were actually depressed, why not have a bright atmosphere in the room? Toilet-paper holder was broken so the roll slid off onto the floor each time when using the toilet. Breakfast was okay but not 5-star, it was in a big open conference room, not a nice dining area. This is a 4-star or 3-star hotel now.