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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

Street view
Suite | Minibar, in-room safe, soundproofing, iron/ironing board
Terrace/patio
Suite | Minibar, in-room safe, soundproofing, iron/ironing board
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Parochiaansstraat 15-27, Brussels, 1000
  • Place, Brussels Park
    ‪3 min walk‬
  • Place, La Grand Place
    ‪6 min walk‬
  • Place, Belgian Comic Strip Center
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

View all photos for Grand Luxury Room

Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Luxury Room

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, soundproofing, iron/ironing board

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Luxury Room

9.6 out of 10
Exceptional
(80 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $154
Jan 22 - Jan 23
Total with taxes and fees
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About the neighborhood

Brussels

With a stay at Pillows City Hotel Brussels Centre, you'll be centrally located in Brussels, within a 5-minute drive of La Grand Place and Avenue Louise. .This boutique hotel is 1.9 mi (3.1 km) from Tour & Taxis and 6.3 mi (10.1 km) from Atomium.

What's nearby

  • St. Michael and St. Gudula Cathedral - 1 min walk - 0.0 miles
  • Brussels Park - 3 min walk - 0.2 miles
  • La Grand Place - 6 min walk - 0.4 miles
  • Belgian Comic Strip Center - 6 min walk - 0.4 miles
  • Royal Palace of Brussels - 9 min walk - 0.5 miles

Getting around

  • Parc Station - 3 min walk
  • Brussels Central Station - 4 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪BrewDog Brussels - ‬3 min walk
  • ‪L’arte Della Pizza - ‬3 min walk
  • ‪Hawaiian Poké Bowl - ‬3 min walk
  • ‪De Pistolei Arenberg - ‬3 min walk
  • ‪Café de la Presse - Central - ‬2 min walk

About this property

Pillows City Hotel Brussels Centre

Hotel with a restaurant, 7-minute walk to La Grand Place
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 70 guestrooms featuring minibars and LCD televisions. Wireless internet access (surcharge) is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite to eat at The Living Bar & Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Living Bar & Bistro - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Self parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1002 reviews
Rating 8 - Good. 182 out of 1002 reviews
Rating 6 - Okay. 28 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Great staff!!
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Debra A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVED this hotel & SUPERB staff!!!

I loved this hotel, its proximity to the Station (Gare) Centrale was so easy, especially getting in late that last night. And the staff are absolutely SUPERB. Narwen (not sure I'm spelling his name correctly) was outstanding at the front desk on the overnight shift. He was so helpful, professional, and kind, and he guided me on how to order late late-night dinner on my Uber app and have it delivered to the hotel. So great and Rym in the morning at the front desk was also amazing, so kind and helpful, and she stored my bags while I went out and about for a couple of hours to explore before my train to England. I am very pleased with my stay, the room was clean and comfortable and the location and staff can't be beat!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, great location, super clean. 10/10 would recommend!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ben

Stayed 1 night in Oct 2025

10/10 Excellent

prab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, hotel was great, was located in ideal location. Only concern was lots of roadworks/repairs getting done on the streets close by which made it awkward to cross about.
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beds super comfy.
Stayed 1 night in Oct 2025

10/10 Excellent

Willard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel away from, but close to the Grande Place and train station. They worked with us to have a next-door room for another couple we were traveling with. The room was spacious and quiet, comfy beds. Felt upscale without the big price tag. Breakfast offered something for everyone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Major road construction at corner near property
Stayed 1 night in Oct 2025

8/10 Good

Michael, hollis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Francesca

Stayed 2 nights in Sep 2025

2/10 Terrible

Anh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Please count all your minibar items when you checked in to the room. We just got charged for some minibar items that we never used a couple hours after checking out. Hotel facilities is great, but we have some trust issues with this hotel. When we first checked in, the family room that we booked for has a strong vomit smell, so we asked Kelim from the front desk to help change us to another room. The interaction was not great due to how he made us feel that it was our fault that the room was not in an acceptable state. There was no more family room available so we got put in a room for 2. The hotel later made adjustment and got us into another room for 4, and the staff who handled this was very courteous with superb service. We spoke to the manager who is wonderful and she provided us with complimentary breakfast for 2 of our days as an apology. Throughout the whole stay, I cannot get back the feeling that I am here to relax but constant on edge about having to speak with the hotel about one problem or another. We finally checked out this morning and things seem to go well but then we received a charge out of nowhere for the minibar items. Make me a bit suspicious if this is a revenge move from the hotel but that would be too petty for an established hotel to act this way. Although the facilities and location is great, I think there could be an improvement in housekeeping and front desk staff training to avoid a bumpy experience for guest.
Stayed 5 nights in Sep 2025

10/10 Excellent

Frances

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. The staff was super nice and made our stay very enjoyable. Perfect location and while under construction still worth come to stay!! Amazing service!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Aliza

Stayed 4 nights in Sep 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located, very close to Brussel Centraal train station, walking distance to Grand Place, Chez Leon resto, etc Warm welcome from Jean Marc at the front desk. Appreciate the handwritten welcome note, chocolates, chips & bottled water. Thankful for the going away gift of toiletries!
Stayed 5 nights in Sep 2025

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, close to the grand place, room service,
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious. The staff were great. The shower and bedding were excellent.
Stayed 5 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel very close to central train station

Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025