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pentahotel Brussels City Centre

4.0 star property

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Photo gallery for pentahotel Brussels City Centre

Bar (on property)
Fitness facility
Bar (on property)
Exterior
Breakfast, lunch, dinner served; Modern European cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
The current price is $115
$97 nightly
$115 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
Chaussee De Charleroi 38, Brussels, 1060
  • Place, Avenue Louise
    ‪3 min walk‬
  • Place, Place du Grand Sablon
    ‪16 min walk‬
  • Place, Royal Palace of Brussels
    ‪19 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for penta Single Room

penta Single Room | Premium bedding, in-room safe, blackout drapes, free WiFi

penta Single Room

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for penta Standard Room

Premium bedding, in-room safe, blackout drapes, free WiFi

penta Standard Room

8.8 out of 10
Excellent
(84 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Plus Room

penta Plus Room | Premium bedding, in-room safe, blackout drapes, free WiFi

penta Plus Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

Penta Junior Suite | Premium bedding, in-room safe, blackout drapes, free WiFi

Penta Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Brussels

With a stay at pentahotel Brussels City Centre, you'll be centrally located in Brussels, a 1-minute drive from Avenue Louise and 6 minutes from European Union Parliament Building. .This family-friendly hotel is 1.5 mi (2.4 km) from La Grand Place and 3.2 mi (5.1 km) from Tour & Taxis.

What's nearby

  • Avenue Louise - 3 min walk - 0.2 miles
  • Place du Grand Sablon - 16 min walk - 0.9 miles
  • Royal Palace of Brussels - 19 min walk - 1.1 miles
  • European Union Parliament Building - 4 min drive - 1.1 miles
  • La Grand Place - 5 min drive - 1.6 miles

Getting around

  • Faider Tram Stop - 2 min walk
  • Brussels-Chapel Station - 18 min walk
  • Brussels Airport (BRU) - 31 min drive

Restaurants

  • ‪Steigenberger Wiltcher's - ‬3 min walk
  • ‪Café Wiltcher's (Steigenberger Grandhotel Brussels - ‬2 min walk
  • ‪Loui Bar - ‬3 min walk
  • ‪Le Prince - ‬1 min walk
  • ‪Arion Bar - ‬3 min walk

About this property

pentahotel Brussels City Centre

Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 202 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Modern European cuisine at Pentalounge, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brussels? This hotel has 3261 square feet (303 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Children aged 5 and younger eat free breakfast.
Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 31 for adults and EUR 15.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 55; reservation required

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3,261 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 31 for adults and EUR 15.5 for children
  • Covered self parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1003 reviews
Rating 8 - Good. 325 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Satnam, Rowley Regus

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was fine and acceptable standard. The staff were great and catered for all our needs. Very pleasing
Stayed 2 nights in Jan 2026

8/10 Good

Marcia

Liked: Staff & service, amenities
Room was not cleaned during the stay but staff was friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Vicente Sliva

Stayed 1 night in Dec 2025

2/10 Terrible

Ciarán

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet seat was damaged and unclean Limescale on the sink Not all of the lights in the room worked Light from the fire alarm flashed like a strobe light every 5 seconds Tv didn’t work Fridge didn’t work and had some mold Pillows might as well been a bag of air The pizza tasted like cardboard
Stayed 2 nights in Dec 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities
Great location! Central to shops. Room & bed was huge. Staff were really friendly & helpful. Room needed a few updates but generally very clean. The bed had 2 single type duvets instead of 1 big one which was fine, however I do think the covers need to be slightly bigger but that would be my only call out. Overall great stay and would stay here again
Stayed 3 nights in Dec 2025

8/10 Good

Angelo

Business traveler
Liked: Cleanliness
It’s fine for 1 night
Stayed 1 night in Dec 2025

6/10 Okay

murray

Business traveler
Rooms have a bit of a 1980s industrial feel which doesn't quite work. Fine for a work trip but less desirable for a city break.
Stayed 1 night in Nov 2025

8/10 Good

Rattanaporn

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Friendly service and clean. We had food there but the chicken wasn’t cooked. Location was half hour walk to the main city center but overall good experience.
Stayed 2 nights in Nov 2025

8/10 Good

SATNAM

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great bed, good shower. A/C didn’t work but wasn’t needed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links to city centre. Staff friendly and helpful. Bar and lounge area welcoming, Penta Plus room on upper floor comfortable. A good choice for a Brussels city break.
Stayed 1 night in Nov 2025

6/10 Okay

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Business traveler
Would happily stay here again! Great location & hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

Arun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY! They claim to be a 4* but this is the worst one I have ever stayed in. Firstly I requested an iron on the first day and didn't get one until the day I checked out. I asked them multiple times for one. Then I messaged them n their chat and they wouldn't get back to me on the issue I had with the AC. and then finally they had windows cleaners being loud outside my room on a Sunday at 7am. I asked the staff about this one specially and they were so rude to me. I have since emailed the manager and he hasn't had the decency to reply. I urge you pay more a stay somewhere else
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

Stayed 3 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A little unconventional of a service model but everything about the stay ended out good.
Stayed 1 night in Sep 2025

10/10 Excellent

Goke Mack

Stayed 1 night in Sep 2025

8/10 Good

Tshering Lhamu

Stayed 3 nights in Sep 2025

8/10 Good

Cesar

Stayed 2 nights in Sep 2025

2/10 Terrible

ELIANE

Disliked: Cleanliness, staff & service, property conditions & facilities
The room they gave me was full of stains, used razors inside the safe, and I was discussed. I asked to switch the room and the other one was a little better on dirtiness but smelled like cigarettes- someone smoked there. I was frustrated and disappointed. Just didn’t spent time in there just to sleep. 😞
Stayed 3 nights in Aug 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely atmosphere and a good location. Very comfortable bed and brilliant breakfast. Staff very helpful and I liked the fact that cleaning the room didn't happen every day, but we got towels when we needed them etc. Very pleased with our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohamed Amjad Hameed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in a prime location with dining, supermarket and coffee houses steps away. The hotel by itself has a beautiful bar and cafe. The rooms are large with super sized king bed which can easily accommodate 3 adults. 10 mins walk for tube and bus services with connectivity by tram if do not want to walk. All in all work every penny. Oh btw the staff were super kind and even enabled late checkout.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Celigmar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and restaurant was very good. A lot of options for breakfast.
Stayed 2 nights in Jul 2025