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CheapTickets Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Superior Double Room, 1 Double Bed (Premium)
269 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Double Room, 1 Double Bed with Sofa bed
269 square feet
1 Double Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Double Room, 1 Double Bed
269 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Superior Double Room (Premium)
269 square feet
1 Double Bed and 2 Double Sofa Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
3-star family-friendly hotel connected to the convention center in Diegem

Popular property highlights

Free WiFi
Pets allowed
Business center
Laundry facilities
Smoke-free property

With a stay at Novotel Brussels Airport in Machelen (Diegem), you'll be a 4-minute drive from NATO Headquarters and 7 minutes from Cliniques Universitaires Saint-Luc. This family-friendly hotel is 4.4 mi (7.1 km) from Brabantse Golf and 5 mi (8 km) from Woluwe Shopping Centre.

Make yourself at home in one of the 209 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Stop by the hotel's restaurant, Foodsquare, for lunch. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Machelen? This hotel features 4358 square feet (405 square meters) of event facilities. A roundtrip airport shuttle is complimentary at scheduled times.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A business center is on site at this 3-star property.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measure 4358 square feet (405 square meters). This family-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests at scheduled times. Parking is available onsite for a surcharge.

Novotel Brussels Airport is a smoke-free property.

  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Free airport transportation
  • 24-hour front desk
  • Conference space
  • Business center
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1972
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Computer station
  • Number of coffee shops/cafes - 1
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 405
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 4358
  • Gift shops or newsstand
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 209
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Arcade/game room
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish
  • Dutch

Parking

Self parking (surcharge)

Room Amenities

Novotel Brussels Airport offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Grab bar - near toilet

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 11:00 AM.

Foodsquare - This brasserie serves breakfast and lunch.

Wurlitzer Bar - This bar serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Service animals are allowed

Guests must provide health documentation

Service animals are exempt from fees/restrictions

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours

Minimum age for negative COVID-19 test result requirement: 12

Minimum age for proof of COVID-19 vaccination requirement: 12

UnionPay

Property does not offer onsite COVID-19 testing

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service not has not been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 23 per person (approximately)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Brussels Airport Novotel
  • Novotel Brussels Airport
  • Novotel Hotel Brussels Airport
  • Novotel Brussels Airport Hotel
  • Novotel Brussels Airport Hotel
  • Novotel Brussels Airport Machelen
  • Novotel Brussels Airport Hotel Machelen

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

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