Booking a room at Hotel O Colonial has been nothing short of a nightmare. I'll preface this review by saying that the photos are very deceiving, which was immediately clear when I arrived. It's an older hotel, which is fine, but I chose not to stay because it wasn't what I was expecting.
The concierge canceled my booking and instructed me to contact Hotels.com for my refund. Since then, the hotel has disputed my cancellation, claiming I stayed the night and checked out the next morning, which is patently false. Hotel O Colonial, along with Oyo, have been unhelpful and dishonest, and I'm writing this review to warn others about their deceptive business practices.