Supposed to be a 4 star hotel but more like a 2 star... long queue at checkin, 1 lift working. 1 broken so took ages, thinest duvet ive ever encountered, noisiest air con, tv remote wouldn't turn the tv off, sleeve on electric towel rail off so bare electrics exposed, way too high sink, steam damage to mirror, shower head max height would suit someone very short and im only 5ft 11! Way below a 4 star hotel.