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Mercure Brisbane Spring Hill

4.0 star property

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Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
Lobby sitting area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$106
$96 nightly
$106 total
Total with taxes and fees
Apr 6 - Apr 7

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Brisbane Private Hospital
    ‪2 min walk‬
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, St. Andrew's War Memorial Hospital
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Family Room, Multiple Beds, Balcony

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(40 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Terrace

Deluxe Room, Multiple Beds, Terrace | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, Multiple Beds, Terrace

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

Similar properties

Front of property
Amora Hotel Brisbane
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,307 reviews
$131 nightly
The price is $144
Mar 15 - Mar 16
Total with taxes and fees
Amora Hotel Brisbane

About the neighborhood

Brisbane

With a stay at Mercure Brisbane Spring Hill, you'll be centrally located in Brisbane, steps from Roma Street Parkland and Brisbane Private Hospital. .This hotel is 0.4 mi (0.7 km) from St. Andrew's War Memorial Hospital and 0.7 mi (1.2 km) from Queen Street Mall.

What's nearby

  • Brisbane Private Hospital - 2 min walk - 0.1 miles
  • Roma Street Parkland - 2 min walk - 0.1 miles
  • St. Andrew's War Memorial Hospital - 5 min walk - 0.3 miles
  • Queen Street Mall - 9 min walk - 0.5 miles
  • Suncorp Stadium - 15 min walk - 0.9 miles

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪The Garden Room - ‬4 min walk
  • ‪Transcontinental Hotel Weddings - ‬10 min walk
  • ‪Pullman Hotel - Executive Lounge - ‬7 min walk
  • ‪Frescos Restaurant - ‬6 min walk
  • ‪Knowhere Brisbane - ‬7 min walk

About this property

Mercure Brisbane Spring Hill

Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 179 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite with Italian cuisine at Osteria Roma Spring Hill, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 1475 square feet (137 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Osteria Roma Spring Hill - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 456 out of 1003 reviews
Rating 8 - Good. 338 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

michele

Liked: Cleanliness, staff & service, amenities
Great room and location
Stayed 1 night in Dec 2025

10/10 Excellent

Jacky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service was excellent.
Stayed 1 night in Dec 2025

2/10 Terrible

Jason

Disliked: Amenities, property conditions & facilities
Double booked, so had to stay next door at the SOHO, with no refund. Tiny room, noisy, could hear every time someone coughed, laughed, flushed a toilet, etc... they offered me free breakfast, great!!! Not worth the price I paid, absolutely ripped off... disgusting!
Stayed 2 nights in Dec 2025

10/10 Excellent

Annika

Stayed 9 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

10/10 Excellent

ROD

Stayed 2 nights in Nov 2025

10/10 Excellent

Zhiyong (John)

Stayed 4 nights in Nov 2025

10/10 Excellent

brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room, very clean. Courteous and helpful staff. Excellent breakfast , nice to hace outside tables
Stayed 1 night in Nov 2025

10/10 Excellent

kris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. I look forward to staying again soon!
Stayed 1 night in Nov 2025

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great locale. Staff lovely, very courteous. Food delicious. Reception areas and cafe/restaurant/bar all very attractive. Our room was on 8th floor. Minimal furnishings. Great comfortable bed. Our bathroom was disappointing.Dirty floor tile grouting and mould under shower door. We do understand the rooms are going through an upgrade though. We wish the hotel all the best in their upgrade.
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine Chantelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
My stay was for three nights. From check-in to checkout, my stay was perfect. The room was clean, shower excellent and all round super comfortable room. The included breakfast buffet was excellent! Meals from the restaurant, delicious. The location was great with the Spring Hill free loop bus right outside. I'd definitely recommend this place and I'll love to stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Zayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Nice pool.vwry comfortable beds and pillows.
Stayed 1 night in Nov 2025

6/10 Okay

Leonie

Liked: Cleanliness, amenities, property conditions & facilities
Staff not courteous ignored at desk was out at pool in brief swimwear then about 70 people congregated there I was very embarrassed
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine Maree, Ascot Vale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good cafe.
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie May

Liked: Cleanliness, amenities
Clean rooms. Lovely staff affordable
Stayed 6 nights in Oct 2025

10/10 Excellent

Rianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Wenjing

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The car park is a challenging spot.There are a lot poles,hard to in and out. God forbid you have a large car. If you traveled and just stay in, the staff and service is pretty good.
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine, Ormeau

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Clean room, cozy bed, two elevators were out of service & only the one with padded walls. The carpark is very tight to navigate. The check in process took quite a long time as there was only one staff member for a queue of 6+ guests. The room was nice. Parking for $25/night seemed excessive but it was handy. Overall, not a bad price for the rooms given it was divided between multiple friends.
Stayed 1 night in Oct 2025

8/10 Good

Pandelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Meseret Berhanu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 4 nights in Sep 2025

2/10 Terrible

Michelle

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Way Over Priced This hotel is tired , worn and ugly The rooms are on the small side and extremely drab The lifts didn’t work well . One was being renovated Staff were pleasant The Cafe has very poor service . Breakfast was odd as I ordered scrambled eggs but they came with bacon . I’ve never experienced that anywhere . I don’t eat bacon , many people do not . The first morning the chef left after our order was taken . We waited an extra long time before being told . Room service was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice,staff was friendly ,breakfast was good Unfortunately our hotel room view was scaffolding ,we were looking into scaffolding and pretty noice during the night Overall is a nice hotel but we wouldn’t go back price was expensive for what it offers
Stayed 1 night in Sep 2025