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Mercure Brisbane Spring Hill

Property class: 4

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Photo gallery for Mercure Brisbane Spring Hill

A bar area with a wine rack and seating.
A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.
Fitness facility
A hotel room with two beds, a chair, a desk, a painting, and a view of the cityscape.
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $134
$122 nightly
$134 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Place, Suncorp Stadium
    ‪17 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a nightstand with a lamp, and two abstract paintings on the wall.

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (1 Queen Bed and 2 Single Beds)

A hotel room with a large bed, two bedside lamps, and three abstract paintings on the wall.

Family Suite (1 Queen Bed and 2 Single Beds)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony

A hotel room with a large bed, two bedside lamps, and three abstract paintings on the wall.

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, two bedside lamps, a coffee machine, and abstract art on the wall.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(51 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a chair, a desk, a painting, and a view of the cityscape.

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a desk, a mirror, a TV, and a view of the outside.

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Multiple Beds, Terrace

A hotel room with a bed, a desk, a chair, a lamp, a painting, and a view through the window.

Deluxe Room, Multiple Beds, Terrace

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

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The price is $176
Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Brisbane

With a stay at Mercure Brisbane Spring Hill, you'll be centrally located in Brisbane, steps from Roma Street Parkland and Brisbane Private Hospital. .This hotel is 0.4 mi (0.7 km) from St. Andrew's War Memorial Hospital and 0.7 mi (1.2 km) from Queen Street Mall.

What's nearby

  • Roma Street Parkland - 2 min walk - 0.1 miles
  • Brisbane City Hall - 7 min walk - 0.4 miles
  • Queen Street Mall - 9 min walk - 0.5 miles
  • Suncorp Stadium - 17 min walk - 0.9 miles
  • South Bank Parklands - 17 min walk - 0.9 miles

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪The Garden Room - ‬3 min walk
  • ‪Frescos Restaurant - ‬6 min walk
  • ‪Roamer - ‬9 min walk
  • ‪Transcontinental Hotel Weddings - ‬10 min walk
  • ‪Thrive on George - ‬10 min walk

About this property

Mercure Brisbane Spring Hill

Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 179 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite with Italian cuisine at Osteria Roma Spring Hill, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 1475 square feet (137 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Osteria Roma Spring Hill - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 15 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 465 out of 1000 reviews
Rating 8 - Good. 336 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room snd helpful staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right downtown, opposite Roma Parkland. The room outlook was pleasant and tranquil (especially considering the downtown location!) and the staff were all incredibly friendly and helpful. We loved our stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and everything is always amazing. This time it was our 25th wedding anniversary and the staff sent up a sweet plate for us to share and a beautiful card. We will always choose Mercure Spring Hill when staying in Brisbane.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in an excellent location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good access anywhere, worth the price.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room with friendly staff and excellent room service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location close to a park and walking distance from the center.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable bed
Stayed 1 night in May 2026
Verified review

8/10 Good

Clean room, staff were very nice
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very large balcony and being able to get a coffee in the lobby was life saving.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The junior room was fantastic. Great location to the parks and the CBD. Its sat on a hill so does have an incline so wouldn’t suit mobility issues. Otherwise lovely hotel located on a free bus route into the CBD
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated to the CBD and Specialist Hospitals on Wickham Terrace. Meals were good, (experienced dinner & breakfast) and staff helpful and polite. Rooms were good, but pillows were a little hard and had trouble with the liquid soap not working in shower and hand basin. Left message for cleaning staff. Would stay there again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room, helpful staff, good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay. Friendly and helpful staff, lovely clean, spaceous rooms. I have already booked my next stay for later in the year!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff,clean and easy to access
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Clean and close to shops and bus stations
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Very clean well appointed room Staff helpful and friendly Carpark tight due to pillars Restaurant was average food served cool not hot
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at the Mercure was wonderful, staff were super friendly and helpful. Room was tidy and the bed was so comfortable. There was a pair of old socks left in the corner of our room and a half eaten can of pringles in the bedside drawer. Everything looked very clean and tidy however.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service was excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

very nice hotel, reces
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a 3 night stay. The location was perfect for my needs, the free public loop bus was available from the front of the hotel which took you to the city, but it was also a short 8 minute walk as well. Acces to Roma st station was easy. The rooms were well.apponted, clean and comfortable. All staff were welcoming. The onsite restaurant eas excellent for both dinner and breakfast. On my last day I had an early flight and the the dining area for breakfast wasnt opened but the staff understood and provided me with a breakfast box to take away which was amazing. Highly recommended.
Stayed 3 nights in Jul 2026