After multiple delayed flights and missed connections, I finally reach the hotel at 9pm after 18 hours of travel. The reservation confirmation noted they are open until 10pm. I walked from the train station (10 mins if you do it all right) in the cold, quiet night only to find the doors closed. I ring the bell. I wait. I ring the bell. I wait more. I wait further. I ring the bell twice. I wait. I try knocking at the door, maybe the bell doesn't work. I ring the bell. I knock. Without a working phone, I'm standing out there for quite some time in the cold night air.
Eventually, an older man answers the door and immediately scolds me for making a ruckus. He keeps me outside quizzing me what I want. I tell him I'm trying to check-in, my phone is not working, I've been traveling since yesterday with a ton of problems and I need WiFi to contact a friend to ensure her I'm okay. He still doesn't let me in. I produce my reservation for him and he says he needs to get his glasses to read it.
Then he proceeds to tell me they don't use Orbitz and I am trying to use a fake reservation. I'm exasperated but ensure his hotel name & address are correct. Yes, they are correct, but this is a fake reservation. Fine I say, can I at least get WiFi as I am 90 minutes late for a friend who was expecting me. No, he tells me, WiFi is only for guests and I'm not a guest as they have no business with Orbitz. I can pay him for a real reservation or leave.
Eventually OK. WiFi TERRIBLE! Otherwise OK
Pros: The come & go was private and nice. The room had a cool character to it.
Cons: Check-In was the worst check-in I've ever had, absolutely terrible and inexcusable. WiFi signal was horrible in room. Had to walk into hall.
Location: Not a terrible location but not dead center. 10-15 minute walk from the train station