2/10 Terrible
Brandi
Traveled with partner
Sep 16, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before trip was booked, I called into the number provided and gave the room description names shown to the man on the phone, and asked which room to book in order to get the room with the whirlpool tub? King Suit. Boom, done booked and a message sent reminding of the WANT for the whirlpool. Of course, when we show, they did not give us a whirlpool room as reserved. The physical property said they can't do a thing about it since we booked with Expedia. When you go to Expedia, you say contact property directly. No one fixed the problem. On top of that, one blanket had very visible blood stains and another blanket with something on it. Every time we needed to enter the room, it took about 4 minutes, because it would only work every 100th time we put the keycard in. A male employee working early morning made my husband feel very uncomfortable by telling him he's in the CIA, weird thing's he's done and mentioned two other men may show up and start wondering around aimlessly looking at things. Very, very disappointed in our whole stay.
Brandi
Stayed 2 nights in Sep 2025