Upon arrival, the room assigned had cat hair on the floor. When the air conditioning was turned on, it blew smoky, pet-dander air, which immediately affected my family's allergies. Management switched the rooms at my request, without too much opposition. The second room had less dander, but more dust/mildew, not sure which. My family and I stayed one night because it was so late, while my oldest daughter slept in our car in the parking lot. We checked out two days early and had to find another place to stay. There's NO WAY this place is 4.8 stars. Management did refund me one day. This place still offers smoking rooms, and residents who live there are in and out all night smoking with their pets, not leashed, on the main sidewalk. One resident's small dog was aggressively going for my teen. I would not recommend this location.