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Crystal Beach Hotel

2.0 star property

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Photo gallery for Crystal Beach Hotel

Blackout drapes, iron/ironing board, free WiFi
Meeting facility
Staircase
Front of property
Exterior

Reviews

5.0 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Kitchen
  • Pet friendly
  • Free WiFi
$151
$126 nightly
$151 total
Total with taxes and fees
Dec 12 - Dec 13

Explore the area

View in a map
12 Beacon Road, Bournemouth, England, BH2 5ER
  • Place, Bournemouth International Centre
    ‪3 min walk‬
  • Place, Bournemouth Beach
    ‪3 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪48 min drive‬

Room options

View all photos for Single Room, City View

Single Room, City View | Blackout drapes, iron/ironing board, free WiFi

Single Room, City View

  • 54 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, City View

Standard Double Room, City View | Blackout drapes, iron/ironing board, free WiFi

Standard Double Room, City View

  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room, City View

Standard Double or Twin Room, City View | Blackout drapes, iron/ironing board, free WiFi

Standard Double or Twin Room, City View

  • 170 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View | Blackout drapes, iron/ironing board, free WiFi

Deluxe Quadruple Room, City View

  • 260 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds

View all photos for Deluxe Triple Room, City View

Deluxe Triple Room, City View | Blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, City View

  • 240 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Family Studio

Family Studio | Blackout drapes, iron/ironing board, free WiFi

Family Studio

  • 280 sq ft
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds

Similar properties

Standard Twin Room | View from room
Russel Court Hotel Bournemouth Central
  • Free WiFi
  • Parking available
  • Bar
  • Housekeeping
2.7 out of 5, 629 reviews
$73 nightly
The price is $86
Dec 15 - Dec 16
Total with taxes and fees
Russel Court Hotel Bournemouth Central

About the neighborhood

Bournemouth

With a stay at Crystal Beach Hotel in Bournemouth (Bournemouth City Centre), you'll be a 3-minute walk from Bournemouth International Centre and 6 minutes by foot from Bournemouth Beach. .This hotel is 8.2 mi (13.2 km) from New Forest National Park and 5.5 mi (8.8 km) from Poole Harbour.

What's nearby

  • Bournemouth International Centre - 3 min walk - 0.2 miles
  • Oceanarium - 3 min walk - 0.2 miles
  • Bournemouth Beach - 3 min walk - 0.2 miles
  • Bournemouth Pavillion Theatre - 6 min walk - 0.4 miles
  • Bournemouth Pier - 6 min walk - 0.4 miles

Getting around

  • Bournemouth Station - 10 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 16 min drive

Restaurants

  • ‪Bar So - ‬3 min walk
  • ‪BrewDog Bournemouth - ‬5 min walk
  • ‪Old Harry Rocks Bar & Restaurant - ‬4 min walk
  • ‪West Beach Restaurant and Bar - ‬6 min walk
  • ‪Brasserie Blanc - ‬3 min walk

About this property

Crystal Beach Hotel

Hotel in Bournemouth, 6-minute walk to Bournemouth Beach
Crystal Beach Hotel offers 34 accommodations with blackout drapes/curtains. This Bournemouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Make yourself at home in one of the 34 guestrooms, featuring kitchenettes with ovens and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and blackout drapes/curtains, and housekeeping is provided on request.
Featured amenities include luggage storage and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Oven
  • Restaurant dining guides
  • Stovetop

More

  • Heating
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [14 Priory Road, BH2 5DN]
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay), plus a deposit of GBP 60 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 60 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 15 per night
  • Pet deposit: GBP 60 per stay
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Crystal Beach Hotel Hotel
Crystal Beach Hotel Bournemouth
Crystal Beach Hotel Hotel Bournemouth

Reviews

Crystal Beach Hotel Reviews

5.0

6.0/10

Cleanliness

5.2/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 1 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 10 out of 30 reviews
Rating 2 - Terrible. 7 out of 30 reviews

Reviews

2/10 Terrible

Judit

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

jignesh

Disliked: Staff & service, property conditions & facilities
Thanks
Stayed 1 night in Aug 2025

2/10 Terrible

Mohammed

Traveled with family

Very disappointed

It was not a good hotel at all, the rooms were a lot smaller compared to the pictures they show you on the website. There was no air ventilation it was very stuffy in the rooms.also the check out time was at 11 but the house keepers locked us inside without knocking on the doors. And we left jsut before 11.
Stayed 1 night in Aug 2025

6/10 Okay

Vijayamaharaj

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property offers a great location with easy access to restaurants, shops, and the shore, alongside spacious and bright living areas. However, the mattress was uncomfortable and felt like springs, leading to a poor night's sleep, and a bedside chair was broken, limiting its usability.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Aug 2025

4/10 Poor

Tomasz

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping staff not be seen, all requests has to be done by reception in different building ie new towels. Get different room from this what on booking.
Stayed 3 nights in Aug 2025

4/10 Poor

Zahir

Traveled with family
Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Manpreet

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Darius

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family

Poor hotel

Room smell bad Shower broken and making noise all night No ac and needed to leave the windows open which you can hear all the noise from outside and couldn’t sleep all night. Carpet dirty but the bed sheets were clean. You can stay in this hotel only in emergency or if you couldn’t find another option.
Stayed 2 nights in Aug 2025

4/10 Poor

Curtis

Stayed 1 night in Aug 2025

8/10 Good

Svitlana

Traveled with partner
Liked: Property conditions & facilities
All good thanks!
Stayed 1 night in Aug 2025

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort

This cannot be classed as a hotel at all. Apaling

No WiFi, no service, no staff available at any time. Room not serviced ever during my 5 day stay. Basics lacking, Cup not ever washed, toilet roll not replaced had to use own tissues. Surfaces not wiped, bed never made, bin not emptied, tea/coffee never replenished (thank goodness I brought my own with me) Basin not wiped, no hangers in the wardrobe, just fundamentals. I would not recommend this hotel to anyone. It should just be classified as a room only doss house and even then that is over selling it. I can honestly say, that it felt third world standard of accommodation and should not have ever been classed as a hotel. It was totally mis sold as it said a room with a sea view. Definitely not a sea view room. Lift out of order and could not be used.Steep stairs, lots of them, definitely unsuitable for any kind of disability, not even a ramp up to the front coded front door. Totally impersonal and really bad.
Stayed 5 nights in Aug 2025

8/10 Good

Slawomir

Traveled with family
Super lokalizacja, do plaży 5 minutek a co do komfortu to za tą cenę nic lepszego nie znajdziecie. Ważne że czysto, świeża pościel i reczniki. Polecam
Stayed 1 night in Aug 2025

4/10 Poor

Shailesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not worthy for the price

communication 0. did not get any replies for the messages requesting information. arrived on time but room was not ready. rooms were on 3rd floor but lift was not working. need to pay for parking in the hotel premises while its free in other hotel. it's more like hostel than hotel. Fire alarm went off in the morning but no one was there to assist. not so clean, smelly room n toilet. dirty furniture n broken fridge but fortunetly working.
Stayed 2 nights in Aug 2025

4/10 Poor

Suwayne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to go the hotel around the corner to check in and check out even though there is a receptionist area on the property I stayed it was closed.The wifi literally would come on for like 3 seconds and then be out for like 30 seconds to a minute at a time.Wifi was crappy for my entire stay of 1 night and the workers at the other hotel said they know about the internet problem.They claimed the internet problem is because it is always like this on weekends or when the town is busy and that by Sunday the wifi would be okay.The common areas didnt smell so nice.The room windows could not open.The bathroom didnt have a window.The tv remote had no batteries.The tv toggle wouldnt work.The tv also said no signal.
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Amenities
Lovely very close to town center
Stayed 1 night in Aug 2025

4/10 Poor

Matt

Really small room bed uncomfortable tv didn’t work shower was just a drip won’t be coming back
Stayed 2 nights in Jul 2025

2/10 Terrible

Emine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, room comfort

Happy

I had a good nights sleep the room was clean and tidy and staff was very nice I would stay again
Stayed 1 night in Jul 2025

2/10 Terrible

araik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not recommending anyone to go that hotel
Stayed 1 night in Jul 2025

2/10 Terrible

gaganpreet

Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Traveled with family
Disliked: Amenities
Dirty smelly toilet
Stayed 1 night in Jun 2025

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jun 2025