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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3.0 star property

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Photo gallery for Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Balcony
Balcony
On the beach
Lobby
Property grounds

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

View in a map
East Overcliff Drive, Bournemouth, England, BH1 3AN
  • Place, Bournemouth Beach
    ‪3 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪12 min walk‬
  • Place, Bournemouth International Centre
    ‪15 min walk‬
  • Airport, Southampton (SOU)
    ‪46 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Terrace/patio

Family Room, Multiple Beds, Non Smoking

7.2 out of 10
Good
(15 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Standard Room, 1 Twin Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Bournemouth

Located in Bournemouth (Bournemouth City Centre), Bournemouth East Cliff Hotel, Sure Hotel Collection by BW is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. .This beach hotel is 7.4 mi (12 km) from New Forest National Park and 6.5 mi (10.5 km) from Poole Harbour.

What's nearby

  • Bournemouth Beach - 3 min walk - 0.2 miles
  • Bournemouth Pavillion Theatre - 12 min walk - 0.7 miles
  • Bournemouth Lower Gardens - 12 min walk - 0.7 miles
  • Bournemouth International Centre - 15 min walk - 0.8 miles
  • Bournemouth Pier - 15 min walk - 0.8 miles

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Domino's Pizza - ‬10 min walk
  • ‪Caffe Dino - ‬8 min walk
  • ‪The Anvil - ‬8 min walk
  • ‪El Murrino Beachside - ‬11 min walk
  • ‪The Green House - ‬6 min walk

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Beachfront hotel for sun and fun
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW offers 67 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 67 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, wedding services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Bournemouth? This hotel has 295 square feet (27 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 295 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Assistive listening devices
  • Lever door handles
  • Upper floors accessible by stairs only
  • Vibrating pillow alarm
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1930
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 20 per day
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 259 out of 1001 reviews
Rating 8 - Good. 380 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zillul

Traveled with partner
Liked: Staff & service
We checked in quite late in the evening. Jamol at the reception was really helpful, we would definately consider staying again. Bournemouth is a beautiful place to visit.
Stayed 1 night in Sep 2025

4/10 Poor

Natoshka

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Stayed 2 nights in Sep 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, there were two receptionists who even speak Spanish, who were polite and competent. I hope the indoor pool comes back soon!
Stayed 2 nights in Aug 2025

6/10 Okay

monica

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The parking is so expensive,.i never been in hotel and pay for the parking. The window's room so old and wind come inside even if they are closed. The indoor pool is not working and when you book it's not mentioned. My expectations was high but the reality is different.
Stayed 2 nights in Sep 2025

8/10 Good

Sukhpreet

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 2 nights in Sep 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good. Rooms are big and have a TV 📺. The shower wasn't brilliant. Nice staff you can walk to the beach. My stay was good.
Stayed 2 nights in Aug 2025

8/10 Good

nathan

Liked: Cleanliness, staff & service, room comfort
Great location and a very good price with polite staff, hotel needs a overhall and a but of updating
Stayed 1 night in Sep 2025

6/10 Okay

Khoyrul

Disliked: Cleanliness, property conditions & facilities, room comfort
We were greeted well they changed my hotel I wanted a better view but was given a dingy room with views of a park. Felt really diss appointed
Stayed 1 night in Aug 2025

2/10 Terrible

Mayur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Slobodanka

Stayed 1 night in Aug 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
No food nor bar. Had to go to the Carlton. No entertainment either
Stayed 1 night in Sep 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2025

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff, great breakfast and very clean Had a blocked sink that was sorted out as I was leaving and the indoor pool was closed which was disappointing as we only booked it for the indoor pool as weather showed rain.
Stayed 2 nights in Aug 2025

8/10 Good

valerie

Liked: Cleanliness, staff & service, room comfort

mixed

very clean. over the road from the beach and so could see the sea - so peaceful. however, the pool was shut and i chose this hotel partly because it advertised a pool so this was very disappointing.
Stayed 5 nights in Aug 2025

10/10 Excellent

Biswajyoti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Bournemouth

This was one of the best holidays I ever had, and the hotel experience made it so much better. They first upgraded us to a sea-view room from a standard room. Then whenever we needed something, it was available. The facilities at the next door in Charlton is amazing as well. I generally don’t provide a review after a stay, but they actually went above and beyond to make us happy, which is very rare here in the UK. Adding to the amazing service is the cost, which I felt is very reasonable as well
Stayed 4 nights in Aug 2025

8/10 Good

Elena Adela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view very nice. The room was clean The breakfast was fine.
Stayed 2 nights in Aug 2025

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
crap
Stayed 2 nights in Aug 2025

6/10 Okay

Nathalie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
L’endroit est vraiment beau mais l’extérieur a besoin de rénovation… la chambre etait bien et nous avons du aller souper à extérieur il y avait un groupe.. mais il y avait plusieurs options
Stayed 1 night in Jun 2025

8/10 Good

Kamali

Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Reception was really friendly and gave us all theinformationwe needed, check in was quick,lovely room ,quite ,bed was so comfortable, hotel was central to boscombe and bournmouth, will definitely recommend!
Stayed 2 nights in Aug 2025

4/10 Poor

Kayleigh

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Not great, but ok for price at peak time. Mixed feelings. We had a Large family room, but it was not very clean and we had issues with hot water. Parking £35 which seemed excessive. Nice you can use the pool next door and great location. We left an item in the room which we were told wasn’t there (even though the room had been “cleaned” and we knew exactly where it was). We then had call the next day saying they had found it and we could pay for them to post it back to us, which was a little annoying.
Stayed 1 night in Aug 2025

8/10 Good

Rachael

Stayed 2 nights in Aug 2025

4/10 Poor

Elena

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Not

Stayed 3 nights in Aug 2025

8/10 Good

MD ABUL KALAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025