Here’s a strong poor review you can use or tweak:
Very Disappointing Stay
This was by far one of the worst hotel experiences I’ve had. Upon entering the room, I noticed a mouse trap and an actual mouse hole in the bedroom, which was extremely unsettling and unacceptable. The room itself was poorly cleaned and did not feel sanitary at all.
Customer service only made the experience worse. We had to wait over three hours just to receive clean towels, and when we followed up, the staff was rude and dismissive. Instead of offering an apology or solution, we were bluntly told they were “short-staffed,” as if that excused the lack of basic service.
Between the cleanliness issues, pest concerns, and poor customer service, I would not recommend staying here and will not be returning.