Hampton Inn & Suites Boston Crosstown Center

Property class: 3

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Photo gallery for Hampton Inn & Suites Boston Crosstown Center

A buffet area with various food items, a coffee station, and a seating area in the background.
A modern hotel with a glass facade, multiple floors, and a prominent red sign.
An indoor swimming pool with a tiled floor, a pool ladder, and a few chairs and plants around the pool area.
A compact hotel room with a sofa, a small table with a lamp, a kitchenette with a microwave, and a refrigerator.
A hotel room with a large bed, a desk with a computer, a television, and a window with curtains.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $202
$173 nightly
$202 total
Total with taxes and fees
Sep 20 - Sep 21

Explore the area

View in a map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Northeastern University
    ‪16 min walk‬
  • Place, Copley Place
    ‪4 min drive‬
  • Place, Copley Square
    ‪5 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪9 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Bay view
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 2 Double Beds, Accessible, Bathtub

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Two Queen Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(119 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Mobility Accessible Two Double Room with Tub

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(130 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(55 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

About the neighborhood

Boston

With a stay at Hampton Inn & Suites Boston Crosstown Center in Boston (South End), you'll be within a 5-minute drive of Northeastern University and Copley Square. .This hotel is 1.8 mi (2.9 km) from Boston University and 1.9 mi (3 km) from Fenway Park.

What's nearby

  • Carson Beach - 14 min walk - 0.8 miles
  • Northeastern University - 16 min walk - 0.9 miles
  • The Shops at Prudential Center - 4 min drive - 1.1 miles
  • Copley Place - 4 min drive - 1.3 miles
  • Copley Square - 5 min drive - 1.6 miles

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Yunnan Kitchen - ‬8 min walk
  • ‪Crystal Spoons - ‬9 min walk
  • ‪Dunkin' - ‬7 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and coffee/tea makers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, and housekeeping is provided on request.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Hampton Inn & Suites Boston Crosstown Center, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Clothing is optional at this property
Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 846 out of 1846 reviews
Rating 8 - Good. 480 out of 1846 reviews
Rating 6 - Okay. 265 out of 1846 reviews
Rating 4 - Poor. 111 out of 1846 reviews
Rating 2 - Terrible. 144 out of 1846 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Shaowen

Liked: Cleanliness, amenities, property conditions & facilities
Not far from the airport, clean and spacious room, decent breakfast, it works out well for my trip.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, comfortable beds and nice staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel would recommend
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall and would stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Umesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms very clean and staff was very helpful. The breakfast was excellent with a lot of variety.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teenage daughter says this place is low-key really nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed second time at this Hotel and if I need will stay there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Excellent Cuban Restaurant on site.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mariana

Excellent room services, the breakfast is very good and variety.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Karina

Liked: Cleanliness, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had breakfast 1 morning, but it was very good, fresh, hot.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was local eateries within walking distance.
Stayed 1 night in May 2026
Verified review

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
The hotel was fine for my 3 night stay for a special event.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, large selection of eggs, sausage, potatoes, waffles, oatmeal bar, cereals, yogurt, bagels, scones, muffins, fresh fruit, all really good.
Stayed 1 night in May 2026
Verified review

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the breakfast was very good. The only problem was the shower water was not very hot at all.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel even if the location is not the best.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Great location and great service!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in May 2026
Verified review

8/10 Good

Lui Ling

Liked: Cleanliness
Breakfast was fresh and great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly and helpful staff. Great amenities. Great complimentary breakfast. Good onsite restaurant.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Leonardo

I said is excellent hotel for stays in Boston
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Staff pleasant
Stayed 1 night in May 2026
Verified review

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was alright
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marianna

Liked: Cleanliness, amenities, property conditions & facilities
great staff and breakfast was delish!
Stayed 4 nights in Feb 2026