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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

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Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
Exterior
Blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$104
$89 nightly
$104 total
Total with taxes and fees
Jan 27 - Jan 28

Explore the area

View in a map
811 Massachusetts Ave, Boston, MA, 02118
  • Place, Boston Medical Center
    ‪5 min walk‬
  • Place, Northeastern University
    ‪15 min walk‬
  • Place, Copley Square
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed
  • Bay view

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Two Queen Room

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(98 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Hearing Accessible Two Double Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible Two Double Room with Tub

  • Sleeps 4

View all photos for Mobility Accessible King Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible King Room with Tub

  • Sleeps 3

View all photos for Mobility Accessible King Room with 3x3 Shower

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Accessible King Room with 3x3 Shower

  • Sleeps 3

View all photos for Mobility Hearing Accessible King Room with Tub

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible King Room with Tub

  • Sleeps 3

View all photos for Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

Blackout drapes, iron/ironing board, free cribs/infant beds

Mobility Hearing Accessible Premium Two Queen Room with Roll in Shower

  • Sleeps 4

King Mobility/Hearing Accessible Roll In Shower Non-Smoking

  • Sleeps 3

View all photos for Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(108 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 3

View all photos for Studio King Suite

Blackout drapes, iron/ironing board, free cribs/infant beds

Studio King Suite

  • Sleeps 3

View all photos for King Room

Blackout drapes, iron/ironing board, free cribs/infant beds

King Room

  • Sleeps 3

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Lobby
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  • Breakfast included
  • Pet friendly
  • Free WiFi
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4.3 out of 5, Excellent, 1,000 reviews
$130 nightly
The price is $152
Jan 24 - Jan 25
Total with taxes and fees
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About the neighborhood

Boston

With a stay at Hampton Inn & Suites Boston Crosstown Center in Boston (South End), you'll be within a 5-minute drive of Copley Square and Fenway Park. .This hotel is 2.1 mi (3.3 km) from Boston Common and 2.1 mi (3.4 km) from Boston Convention and Exhibition Center.

What's nearby

  • Boston Medical Center - 5 min walk - 0.3 miles
  • Northeastern University - 15 min walk - 0.8 miles
  • The Shops at Prudential Center - 3 min drive - 1.1 miles
  • Copley Place - 4 min drive - 1.4 miles
  • Copley Square - 4 min drive - 2.0 miles

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪El Barrio - ‬6 min walk
  • ‪Gary’s Pizza - ‬8 min walk
  • ‪New Market Pizza - ‬3 min walk
  • ‪Blunch - ‬6 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

Clothing optional hotel with free breakfast and a fitness center
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and coffee/tea makers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, and housekeeping is provided on request.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Hampton Inn & Suites Boston Crosstown Center, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 30 per night)
  • Secured, covered extended parking on site (USD 30 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Covered extended parking fee: USD 30 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
Tax ID - 10432904004
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Clothing is optional at this property
Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 640 out of 1501 reviews
Rating 8 - Good. 406 out of 1501 reviews
Rating 6 - Okay. 222 out of 1501 reviews
Rating 4 - Poor. 101 out of 1501 reviews
Rating 2 - Terrible. 132 out of 1501 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Noisy area
Stayed 2 nights in Oct 2025

6/10 Okay

Leigh Angela, Amsterdam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

8/10 Good

Srpouhi

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Marcel

Liked: Property conditions & facilities
It was all loud all night out side and bed was hard as a rock.
Stayed 1 night in Oct 2025

10/10 Excellent

Shauna

Stayed 2 nights in Oct 2025

8/10 Good

Elaine

Traveled with group
Liked: Cleanliness, staff & service
If we’d known the exact location of this hotel we would never have stayed here. We stayed for 6 nights and enjoy walking. However, the surroundings are unsafe and unhygienic with homeless people roaming the area. (Homeless shelter and hospitals) There is a security guard at the hotel door at all times. The noise never ceases with sirens all day and night. The hotel does provide ear plugs 😂It is very sad indeed! Ubers, at a costly price at times, and the hotel’s shuttle bus, transported us around the city. Staff are mostly helpful and the hotel accommodation and breakfast are good.
Stayed 6 nights in Oct 2025

10/10 Excellent

Solange

Stayed 2 nights in Oct 2025

8/10 Good

Amarilis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room clean and wonderful breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Clean and comfortable. The staff was very friendly and helpful
Stayed 1 night in Oct 2025

8/10 Good

Rosalinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I asked to stay another night and was told by the check in clerk I woild have to waot until morning. Very unsettling
Stayed 1 night in Oct 2025

8/10 Good

Susan

Stayed 4 nights in Oct 2025

10/10 Excellent

Dare

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and went out of their way to be helpful. The breakfast had good choices.
Stayed 3 nights in Oct 2025

10/10 Excellent

Noor

Stayed 1 night in Oct 2025

6/10 Okay

Shawn

Stayed 4 nights in Oct 2025

2/10 Terrible

Heather

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotels location is not in the best part of the city. Connected to a methadone clinic.
Stayed 3 nights in Oct 2025

8/10 Good

Louis

Business traveler
Liked: Cleanliness, staff & service
Generally speaking, this was a good stay. Room was spacious and adequate for my 4 night trip. Was clean and organized but showing a little bit of age, to be expected over time, nothing glaringly bad. Climate control was good, not overly loud. Beds were comfortable, good pillows. Basic toiletries were provided in the bathroom. Biggest negative of the room was lack of drawer space (there were rollout wire racks under the tv but not good for clothes/shoe storage) and very small closet with only a few hangers. Made it difficult to hang dress attire to get wrinkles out or fit everything in general. Morning breakfast was generally pretty good, coffee was available 24/7, decent seating for breakfast was available and the food selections were changed daily and generally well prepared for a free breakfast, along with standard staples in the morning like cereal, fruit, pastries and breads. Staff was friendly and attentive during the limited interactions we had with them. As far as cost versus value, I recommend shopping around. The street noise and sirens almost all day long make it very difficult to sleep or concentrate to get work done. The area the hotel is located in is not a “desirable” one as there were police presence around the neighborhood consistently 24/7, homeless, beggers and drug use near the property and armed private security patrolled through the lobby. Other locations may be more desirable due to similar costs for better location.
Stayed 4 nights in Oct 2025

6/10 Okay

Rachelle

Liked: Cleanliness, property conditions & facilities, room comfort
Very noisy. Next to a hospital. Sirens and beeping all night long.
Stayed 2 nights in Oct 2025

6/10 Okay

Judy

Traveled with partner
Liked: Staff & service
The lighting in the room was terrible. Once it got dark we could not see in half of the room. There were no directions for how to work the remote so we could not get to the channel we wanted to watch. The toilet didn’t flush properly, the microwave didn’t work right. The facility itself was nice and the staff was nice also.
Stayed 3 nights in Oct 2025

8/10 Good

Tiziana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, friendly staff.
Stayed 3 nights in Sep 2025

8/10 Good

John

Stayed 1 night in Oct 2025

8/10 Good

RICHARD

Business traveler
Liked: Cleanliness, staff & service
Staff and service were excellent. Rooms dated, rugs vacuumed but stained, gross.
Stayed 3 nights in Sep 2025

8/10 Good

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 3 nights in Oct 2025

8/10 Good

Julian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and decent, the security guards outside are awesome! They help you out on where to go and make the place feel safer. Really awesome security team that definitely needs a raise! Hotel is nice, area around it is probably the worst in Boston with drug addicts everywhere, but you see that the work is put in to keep them as far as possible from you, but it’s not practical walking to your car and having to be ready for confrontation with a drug head that’s high as a kite!
Stayed 2 nights in Sep 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shuttle services were much appreciated and the shuttle driver very helpful and friendly. Marta, our housekeeper was very friendly and uplifting.
Stayed 4 nights in Sep 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025