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Aparthotel

Residence - Palais Hörtenberg

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Sauna, hot tub, steam room
Premium bedding, down comforters, pillowtop beds, in-room safe
Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe
Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe
Sauna, hot tub, steam room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Spa
  • Parking available
The current price is $189
$167 nightly
$189 total
Total with taxes and fees
Jun 18 - Jun 19

Explore the area

View in a map
Via Museo, Bolzano, BZ, 39100
  • Place, Museo Archeologico dell'Alto Adige
    ‪2 min walk‬
  • Place, Piazza Walther
    ‪6 min walk‬
  • Place, Bolzano Christmas Market
    ‪6 min walk‬
  • Airport, Bolzano (BZO)
    ‪15 min drive‬

Room options

View all photos for Deluxe Condo

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Condo

  • Sleeps 4
  • Free WiFi

View all photos for Superior Studio

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio

  • Sleeps 3
  • Free WiFi

View all photos for Superior Studio Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio Suite

  • Sleeps 3
  • Free WiFi

View all photos for City Studio

City Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

City Studio

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Studio

Superior Studio | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Studio Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Condo

Deluxe Condo | View from room

Deluxe Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Premium Apartment

Premium Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, down comforters, pillowtop beds, in-room safe

Exclusive Apartment

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Elite Apartment

Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Apartment

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Elite Loft

Elite Loft | Premium bedding, down comforters, pillowtop beds, in-room safe

Elite Loft

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Condo

Premium bedding, down comforters, pillowtop beds, in-room safe

Family Condo

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Bolzano

With a stay at Residence - Palais Hörtenberg, you'll be centrally located in Bolzano, steps from Museo Archeologico dell'Alto Adige and within a 10-minute walk of Bolzano Christmas Market. .This luxury aparthotel is 1.1 mi (1.7 km) from Piazza Walther and 1.5 mi (2.4 km) from Isarco Valley.
View more Aparthotels in BolzanoOpens in a new window

What's nearby

  • Via dei Portici - 2 min walk - 0.1 miles
  • Museo Archeologico dell'Alto Adige - 2 min walk - 0.1 miles
  • Maretsch Castle - 5 min walk - 0.3 miles
  • Piazza Walther - 6 min walk - 0.4 miles
  • Bolzano Christmas Market - 6 min walk - 0.4 miles

Getting around

  • Bolzano/Bozen Station - 10 min walk
  • Bolzano Airport (BZO) - 18 min drive

Restaurants

  • ‪Hopfen & Co. - ‬2 min walk
  • ‪Nadamas - ‬3 min walk
  • ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk
  • ‪Café Bar Dany - ‬1 min walk
  • ‪Forneria38 - ‬3 min walk

About this property

Residence - Palais Hörtenberg

Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 34 air-conditioned rooms featuring microwaves and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. 55-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this aparthotel include complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include laundry facilities, an elevator, and a vending machine. Self parking (subject to charges) is available onsite.

Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Limited onsite self parking (max 10 spaces per unit)
  • Onsite parking options include a carport

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: EUR 60 per day

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Living spaces

  • Dining table

Entertainment

  • 55-inch plasma TV with cable channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: EUR 24 per pet per day
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower (22 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways
  • Portable shower seat
  • Roll-in shower (39 inches wide)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request) (for a fee)
  • Limited-hour front desk
  • Mobile key entry
  • Safe
  • Vending machine

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 25 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per day
  • Spa fee: EUR 55
  • Towels fee: EUR 6 per person, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number IT021008B44N7PCCP9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hörtenberg Homes
Palais Hörtenberg
Palais Hortenberg Bolzano
Residence - Palais Hörtenberg Bolzano
Residence - Palais Hörtenberg Aparthotel
Residence - Palais Hörtenberg Aparthotel Bolzano

Residence - Palais Hörtenberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 200 out of 251 reviews
Rating 8 - Good. 38 out of 251 reviews
Rating 6 - Okay. 7 out of 251 reviews
Rating 4 - Poor. 3 out of 251 reviews
Rating 2 - Terrible. 3 out of 251 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shonda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was fabulous, the staff was super friendly and the room was beautiful!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay, very nice modern rooms. Great location, nice staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Diego

Great location and super modern rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication
It was a very nice place with a beautiful view and great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great rooms, friendly staff, awesome location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adrianne

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was comfortable, clean & close to the train station & Christmas Markets.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, check-in, communication, listing accuracy
We absolutely loved it here. The location is perfect right in the heart of the old part of the city and walkable. The train station is only a 10 min walk to the hotel. The hotel itself is so clean and the staff was awesome, helping us with every thing from laundry, to what to do and helping us navigate trains. The room was beyond my expectations. So beautiful, spacious and clean. We loved the terrace connected to our room and spent mornings there. If I ever come back I will definitely stay here again! Thank you for an unforgettable trip!
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Igor

Liked: Cleanliness, room comfort
Central location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property with great views and located in historical area.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Thamarasi Vithana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and hassle free. Staff was kind. Could have been better with a few more amenities like a few sanitary pads and tooth paste. Overall great little spot. Best part was the view of the mountains.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, communication
Irana at the front desk reception was very pleasant, professional, friendly and helpful. The room was modern, clean and the bed was big and comfortable.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Accomodations were clean, modern,comfortable. Location was central with easy access to public transportation, shops and restaurants.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication

Great for a family stopover.

Wonderful, spacious rooms right on a great walking shopping street across from the Ötzi Museum. The city area of Bolzano has extensive walking streets with lots of activity. Great views and seems to be a center for cycling. Would definitely visit again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bret

Liked: Cleanliness, room comfort, communication
Perfect location in central area of Bolzano. Walkable location for sites, gondola, restaurants and shopping. Great staff. Laundry facilities a bonus! Get a parking spot if you have a car.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple, friendly welcome. Helpful receptionist. Everything was as described: great.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Faisal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to stay for holiday
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very spacious. Had a refrigerator and a table so that we could buy a few groceries such as cold cuts, bread, wine and cheese to enjoy if we didn’t want to dine out. Plenty of great places to eat nearby. We would stay there again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, awesome rooms and close to everything you need!
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Monika

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very central, could walk everywhere. Good Restaurants nearby. My only complaint is that the sofa I slept on was a little hard.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very welcoming and comfortable hotel, right in the midst of old town and the pedestrian zone. We enjoyed eating breakfast on our private terrace and the spacious rooms. We stayed before and after a grueling trek in the Dolomites and the hotel was a comforting place to return to.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would definitely stay here again.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

layal

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and super comfy
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, communication
Very clean and modern accommodation in Bolzano in a great location. Parking is definitely limited.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort, communication
Loved this place!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, girls at front desk attentive and apartment was beautiful. Sat outside one evening on the balcony with local wine and cheese/meats and it was lovely. Would recommend
Stayed 1 night in Aug 2025

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