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Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Exterior
Reception
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Indoor pool
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
$90
$81 nightly
$90 total
Total with taxes and fees
Feb 11 - Feb 12

Explore the area

View in a map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Place, Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Place, Bloomington Center for the Performing Arts
    ‪4 min drive‬
  • Place, Illinois Wesleyan University
    ‪4 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(50 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hawthorn Extended Stay by Wyndham Bloomington
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,003 reviews
$74 nightly
The price is $83
Feb 12 - Feb 13
Total with taxes and fees
Hawthorn Extended Stay by Wyndham Bloomington

About the neighborhood

Bloomington

In the heart of Bloomington, Country Inn & Suites by Radisson, Bloomington-Normal West, IL is within a 5-minute drive of Bloomington-Normal Factory Stores and Bloomington Center for the Performing Arts. .This hotel is 2.8 mi (4.5 km) from Grossinger Motors Arena and 2.8 mi (4.5 km) from Miller Park Zoo.

What's nearby

  • Bloomington-Normal Factory Stores - 15 min walk - 0.9 miles
  • Illinois State University - 3 min drive - 3.3 miles
  • Grossinger Motors Arena - 4 min drive - 2.2 miles
  • Bloomington Center for the Performing Arts - 4 min drive - 2.2 miles
  • Illinois Wesleyan University - 4 min drive - 2.2 miles

Getting around

  • Uptown Station - 9 min drive
  • Bloomington, IL (BMI-Central Illinois Regional) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Western Tap - ‬5 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Circle K - ‬4 min drive

About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Hotel with free breakfast, near Bloomington-Normal Factory Stores
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 63 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 325 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Parking was sufficient. Only complaint is nothing to hang towels on in the bathroom.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kellam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right off of the highway. Many places to eat and shop nearby. Clean rooms and quiet.
Stayed 1 night in Oct 2025

6/10 Okay

John W

Liked: Staff & service
Smell in room...like urine. ( dog or animal i assume since we had a pet, also)
Stayed 1 night in Oct 2025

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Staff was very pleasant. Kris recommended a restaurant for dinner that was very good. Location was "off the beaten path" but still close to many things.
Stayed 1 night in Oct 2025

10/10 Excellent

Wade

Stayed 1 night in Oct 2025

10/10 Excellent

Kimetha, Winter Springs

Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Leon

Liked: Staff & service, property conditions & facilities
The room could have had a lighted digital clock.
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Staff & service, room comfort
Clean room, comfortable beds, nice bathroom, decent breakfast. Curtains were dirty (sheer panels) and room smelled a little musty. Parking lot not equipped for small trailers but we made do.
Stayed 1 night in Oct 2025

6/10 Okay

Jason

Business traveler
Liked: Cleanliness, staff & service

..

Check in staff was great. Room was ok but not great. Air wasnt working correctly. Bathroom had hair
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

6/10 Okay

Lea

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Isabel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Giant stains on towels, bed, shower curtains. People smoking weed in the parking lot. Lady at front desk took a call while checking us in and same woman stopped us multiple times after we did mobile check out trying to leave.
Stayed 1 night in Oct 2025

6/10 Okay

Brianna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Room had garbage and curtain wouldn’t close properly
Stayed 1 night in Sep 2025

4/10 Poor

KEVIN

Disliked: Staff & service
VERY, VERY difficult to find. I called from my car phone seeking help. Person answering the phone had a poor command of English and was unable to help. By accident I found the unmarked property on my own. When I arrived, the teenaged girl at the desk ignored me while she was reading a book. I had to raise my voice to get her attention. AVOID this facility; save yourself unnecessary aggravation.
Stayed 1 night in Jun 2025

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They advertised a hot tub, but they took it out, so that was disappointing. That is one reason i booked there or i would have went somewhere else. When you pay for that and expect it to be there, that is not right. The beds were hard as well.
Stayed 1 night in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything about the hotel was great-fresh rooms, clean property, nice area. Only issue was the woman that checked us in had issues with the computer system and from the time we walked through the door at 11:30pm it was about 30 minutes until we actually got to our room. After driving for 6 hours we just wanted to get to our room, we really didn’t want to listen to how terrible the system was an other negative chit chat. Breakfast was your typical continental waffle, cereal, yogurt which was as expected. Checkout was fast & easy.
Stayed 1 night in Sep 2025

6/10 Okay

George

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Staff (especially Chrissy(?) at check in were phenomenal - sign said facility was being "refreshed", so maybe these are in the process of being addressed, but... Hotel problems: 1)room phone mislabeled and dysfunctional, 2)desk chair stuck at "pre-school " height ( replaced by staff), 3) bathroom sink didn't drain, 4) no tp holder, 5) no Kleenex, 6) mini fridge/micro cabinet not set up for easy access (hinges bent from awkward positioning, 7) indirect lighting horrible for reading and/or paperwork, and 8) outside ground spotlight shining in Through the curtains all night long... If these can be addressed, I'd be happy to return next year.
Stayed 2 nights in Sep 2025

8/10 Good

Kirsten

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but nice and clean. Very friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Joei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jesus

Stayed 1 night in Sep 2025

2/10 Terrible

Bridget

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was nowhere to be seen when we arrived. Rang the bell, called the phone, nothing for nearly 10 minutes. Then got to the room and the bathtub looked dirty, the paint job in the bathroom was sloppy with paint drips on the tile floor. There were crumbs in the bed when we pulled back the sheets and the nightstands had cup rings and also sticky stuff on them. We usually have great experienced with Country Inn & Suites which is why I prefer to book rooms with them. But this location is not great.
Stayed 1 night in Sep 2025

4/10 Poor

Diane, Naperville

Stayed 2 nights in Sep 2025

4/10 Poor

Diane, Naperville

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While I normally do not leave reviews, I was hoping for someone to reach back out to me after receiving a text from the property regarding my stay. It was stated that someone would follow-up with me, and no one has. I realize the property is going through upgrades, so I am assuming my king suite on the 3rd floor has not had any upgrades yet. The carpet was stained, the walls were dirty with sticky dripping spilled drinks near the fridge, the bathroom doors/floor were dirty, there was rusty mildew all over the bathroom door frame, the ceiling had a huge crack, there was a dead roach on the carpet by the bedside table, and the shower had zero pressure. I mentioned this at checkout and was simply apologized to. I have never had this many issues at a hotel before and would appreciate speaking to someone about a refund. I have photos of all of the above issues if needed. Thank you.
Stayed 2 nights in Sep 2025

6/10 Okay

Renee

Traveled with family
Not very clean - old
Stayed 1 night in Sep 2025