The room was absolutely nothing like shown on the website, the room allocated was very dated, I’m sure last decorated 40-50 years ago. (This is not an exaggeration) It had pink fleur de lis wallpaper with paper boarders and really dated furniture. A very old pink bathroom en-suite with awful dirty and stained (black in-places) ceiling tiles. The room had no plug sockets near the bed, and a bedside cabinet that the door had been broken off.
It was noisy and every floorboard squeaked, not only in our room but the one above, you could hear the conversation that people were having next door and a muted one from the room above as well as hearing them use the loo.
The reviews I’ve read make me feel like this is a different hotel because this rates at one of the worst I’ve stayed, at over £100 per night without breakfast I’d expect much more, apparently because I used Expedia there was small print that I’m yet to find that says I may be put in an un-refurbished room. They also had the cheek to take an extra £50 (refundable) on paying to cover any damages, quite how they could tell I don’t know.
If they are undergoing refurbishment then these rooms should not be sold in the interim, it was absolutely shocking.