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New Promenade hotel

3.0 star property

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Photo gallery for New Promenade hotel

Interior
Dining
Property grounds
Game room
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available

Explore the area

View in a map
Promenade, Blackpool, England, FY1 5DL
  • Place, Blackpool Central Pier
    ‪5 min walk‬
  • Place, Bloomfield Road Stadium
    ‪8 min walk‬
  • Place, Paris Casino
    ‪8 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Comfort Room

Room

Comfort Room

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Blackpool

Located in Blackpool (South Shore), New Promenade hotel is within a 15-minute walk of Blackpool Central Pier and Blackpool Tower. .This hotel is 1 mi (1.5 km) from Winter Gardens and 1 mi (1.7 km) from Blackpool Pleasure Beach.

What's nearby

  • Blackpool Central Pier - 5 min walk - 0.3 miles
  • Bloomfield Road Stadium - 8 min walk - 0.4 miles
  • Paris Casino - 8 min walk - 0.4 miles
  • Blackpool Tower - 12 min walk - 0.7 miles
  • Winter Gardens - 13 min walk - 0.7 miles

Getting around

  • Blackpool Pleasure Beach Station - 6 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Terrace Bar - ‬10 min walk
  • ‪The Sea Fish & Chips - ‬6 min walk
  • ‪Pirate's Bay Family Bar - ‬7 min walk
  • ‪The Ardwick - ‬5 min walk

About this property

New Promenade hotel

New Promenade hotel offers 25 accommodations. Housekeeping is provided once per stay.
Make yourself at home in one of the 25 guestrooms.
Full breakfasts are available daily from 8:00 AM to 9:00 AM for a fee.
The front desk is staffed during limited hours. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)

Food and drink

  • Daily full breakfast available 8:00 AM to 9:00 AM for a fee: GBP 5 for adults and GBP 5 for children

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

New Promenade hotel Hotel
New Promenade hotel Blackpool
New Promenade hotel Hotel Blackpool

New Promenade hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 45 reviews
Rating 8 - Good. 9 out of 45 reviews
Rating 6 - Okay. 13 out of 45 reviews
Rating 4 - Poor. 6 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jean

Traveled with family
Yes the room was nice and clean could have done with a bed side lamp the staff were all very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Jean

Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you for a lovely stay, big room, comfortable beds, lovely staff and amazing breakfast. Thank you for making our stay in Blackpool even more special.
Stayed 3 nights in Oct 2025

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid like the plague!

This place doesn't even live up to the phrase, "You get what you pay for". The room was basic with a TV that didn't work, the batteries on the remote were held in by electrial tape. The walls were simply painted plaster and it had more cracks than cracked paving. The aerial wire for the TV was just hanging from the wall. The bathroom was tiny, and I shared it with a spider. Fire safety doesn't exist in this hotel as fire doors (questionable at best) were propped open with door wedges, despite signs saying they must be kept closed. The room had more cobwebs, and most of the communal areas looked like they hadn't seen a duster or polish since the building was first built. The windows to the room also had what looked like mould growing on them, although it is not clear in my photo.
Windows that haven't been cleaned and have a black mould like substance to them.
Don't know what the red mark is.
Fire doors propped open with a door wedge
This is the ceiling in the communal hallway
Stayed 2 nights in Sep 2025

6/10 Okay

Callum

Stayed 2 nights in Sep 2025

8/10 Good

Louise

Stayed 2 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish the staff was amazing, Ralph always made the effort to interact and went out of his way to make us feel comfortable, the breakfast was outstanding (especially the eggs) and he even made our little girl welcome, thank you so much for making our holiday enjoyable especially at the new promenade hotel.
Stayed 7 nights in Aug 2025

6/10 Okay

Miriam

Traveled with family

Not impressed

Few issues there was a plug hanging off the wall also the door handdle fell off , and the breakfast wasnt cooked
Stayed 3 nights in Aug 2025

4/10 Poor

Haroon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Nothing like photos shown on website, Stinky corridors, no toiletries in bathroom, rude staff, No fan provided in the room, very noisy street, charges £10 for unreserved parking, however the parking is free on back street (its a joke).
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Food and service, very good 👍 couldn't do enough for you would return
Stayed 7 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

I really wouldnt.

Smells awful, like a public toilet. Shower didnt work, fluctuating pressure and temperature, from no flown and freezing cold to burning hot in a second... the guy "fixed" it which made very minimal difference, but I didnt have the heart, energy or will to argue with him about it. I tried to get a drink at the bar on several occasions but there was NEVER anyone there. Emergency exit used as smoking area for "staff" stinks the whole building out, which I suppose is a welcome break from the smell of toilet. The constant noise was unbarable, from inside and out, window didnt close properly and both lamps in room were broken and to top it all off nobody there when checking out... For the price, I was expecting something better, as you can easily find much better in the area for the same or less.
Stayed 7 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, really good location, would recommend
Stayed 2 nights in May 2025

4/10 Poor

k.v

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
too much clumsy. not worth for the price paid
Stayed 2 nights in May 2025

6/10 Okay

Sheila

Traveled with group
Liked: Staff & service

top floor

stopped on the top floor in a twin room,bit cold maybe a bit dated and slightly dusty,tv and tea and coffee maker in room only stopped for one night as we went to see a Michael Jackson tribute actso nothing to bad ,not to bad for the money
Stayed 1 night in Apr 2025

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Kev

Traveled with partner
Disliked: Amenities, property conditions & facilities
Admittedly we didn’t arrive until 9pm, but we didn’t expect to have to phone to gain access to the hotel. I requested a sea view if possible but was told there weren’t any available, yet the following morning at breakfast there seemed to be only 5 people in the hotel. The front of the hotel looked like it could do with a bit of a spruce up, front door handle broken etc, just didn’t give a welcoming appearance at all, so much so, my partner & I stayed for only 1 of our 3 nights, moving on to another hotel for the remaining 2.
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

stephen

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Easy check in, parking on site (with a charge) massive room
Stayed 3 nights in Oct 2024

6/10 Okay

Wavy

Disliked: Property conditions & facilities

Hotel. Room too small for 2 people. But ok

Stayed 4 nights in Oct 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not great value for money. Would of been angry if id paid more. Very small room with very inadequate facilities
Stayed 1 night in Sep 2024