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Serways Hotel Lüneburger Heide West

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Photo gallery for Serways Hotel Lüneburger Heide West

A McDonald's restaurant with a counter, menu boards, and a sign indicating it's a test location.
An indoor dining area with tables and chairs, large windows, and a view of the outside parking area.
A hotel lobby with a reception desk, a staircase, and a coffee shop area.
A hotel room with a TV mounted on the wall, a bedside table with a lamp, and a wooden wardrobe with a hanger.
A parking area with two cars, surrounded by trees and a clear sky.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
The current price is $113
$106 nightly
$113 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
An der A7, Im Brunautal West 1, Bispingen, 29646
  • Place, Snow Dome
    ‪15 min walk‬
  • Place, Das Verruckte Haus
    ‪1 min drive‬
  • Place, Lüneburg Heath Nature Park
    ‪3 min drive‬
  • Airport, Hamburg Finkenwerder Airport (XFW)
    ‪68 min drive‬

Room options

View all photos for Double Room Single Use

A hotel room with a large bed, two bedside lamps, a wall art piece, and a window with curtains.

Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with a large bed, two bedside lamps, a wall art piece, and a window with curtains.

Standard Double Room

8.6 out of 10
Excellent
(22 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room

A neatly made bed with two pillows, a wooden headboard, and two wall-mounted reading lamps.

Standard Quadruple Room

7.8 out of 10
Good
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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Nov 13 - Nov 14
Total with taxes and fees
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About the neighborhood

Bispingen

Located in Bispingen, Serways Hotel Lüneburger Heide West is within a 5-minute drive of Das Verruckte Haus and Ralf Schumacher Kartcenter. .This hotel is 1.2 mi (1.9 km) from Abenteuer Labyrinth and 1.4 mi (2.2 km) from Snow Dome.

What's nearby

  • Snow Dome - 15 min walk - 0.8 miles
  • Ralf Schumacher Kartcenter - 18 min walk - 1.0 mile
  • Das Verruckte Haus - 1 min drive - 1.1 miles
  • Abenteuer Labyrinth - 1 min drive - 1.1 miles
  • Lüneburg Heath Nature Park - 3 min drive - 2.3 miles

Getting around

  • Soltau (Han) Nord Station - 16 min drive
  • Hamburg Finkenwerder Airport (XFW) - 61 min drive

Restaurants

  • ‪Serways Raststätte Lüneburger Heide West - ‬1 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Coffee Fellows - ‬1 min walk
  • ‪Timberjacks Bispingen - ‬19 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Serways Hotel Lüneburger Heide West

Serways Hotel Lüneburger Heide West offers 27 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Serways Hotel Lüneburger Heide West has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 7.99 for adults and EUR 7.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.99 for adults and EUR 7.99 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Serways Hotel Lüneburger Heide West Bispingen
Serways Lüneburger Heide West Bispingen
Serways Lüneburger Heide West
Serways Luneburger Heide West
Serways Hotel Lüneburger Heide West Hotel
Serways Hotel Lüneburger Heide West Bispingen
Serways Hotel Lüneburger Heide West Hotel Bispingen

Serways Hotel Lüneburger Heide West Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 77 out of 266 reviews
Rating 8 - Good. 111 out of 266 reviews
Rating 6 - Okay. 60 out of 266 reviews
Rating 4 - Poor. 14 out of 266 reviews
Rating 2 - Terrible. 4 out of 266 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Not very exciting surroundings but good place to stay at while travelling through Germany
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location close to the motorway but easy access, great rooms, great service, basic foood and drinks.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Good clean and practical accomadation.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop for the night. Could have been a little cleaner, but otherwise good.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good for an overnight stay by the road

No noise from the road, but a lot of noise from the fan in the bathroom. Clean place and room, but too hard beds.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Heil
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Disliked: Staff & service
Not relevant for me
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The check-in was chaotic and took more than 15 minutes. The man at the counter, who also sold coffee and snacks, first mixed me up with another guest with a similar name. Then he couldn't find my reservation in the computer and had to call his boss for help. At the end he couldn't see that I had already paid through Expedia and had to call his boss again. The breakfast at the autobahn stop was not that great. Good restaurants are in the village 2 miles away.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Rummet var perfekt för en natt under resa. Tänk på att restaurangen stänger tidigt på kvällen!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelli on ihan moottoritien vieressä, joten helppo tulla ja jatkaa matkaa aamulla. Hotellin vastaanotto on auki koko yön, joten voi hyvin tulla myös yöllä.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren auf der Durchreise und hatten nur für eine Nacht gebucht. Sauberes Bad und Zimmer, freundliches Personal. Erstaunlich ruhiges Zimmer trotz der Nähe zur Autobahn. Frühstück kann man dazu buchen oder sich in der Raststätte sein "eigenes" Frühstück zusammen stellen.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Siisti kohtuu kokoinen huone, kissammekin viihtyi hyvin. Sänky hyvä ja huone puhdas. Check-inn puoleta öin ei ollut ongelma. Pysäköinti helppo.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
24 timmars service är toppen om man inte vet vad som ska hända längs vägen
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brukte ingen av fasilitetene, kjørte til en restaurant i nærheten for middag
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Ok, til en overnatning hjem fra ferie.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
The room was very dirty, when we complaind and change the room the next one was allso dirty and a brooken AC. We will not book this again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliches Personal, trotz der Nähe zur Autobahn sehr ruhiges Zimmer, Vorhänge halten das Zimmer richtig dunkel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Ingen elevator (ikke brugbar) det første stykke. Kæmpe kø til morgenmad
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rigtig fint drop in hotel, og god morgenmad.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nemt sted at overnatte på farten. Pænt værelse og der var stille trods det ligger på sæt på motorvejen. Grønt område bag hotellet med en fin lille sø, så man kan gå en tur eller bade i sommervarmen
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Da vi hadde fått romnøkkelen vår og skulle låse oss inn, viste det seg at det allerede var noen på rommet vi hadde fått tildelt. En feil i systemet, sa de ansatte, hadde gjort at vi fikk tildelt samme rom som kunden rett foran oss i køen. Ubehagelig for begge gjester. Men ikke nok med det, neste morgen låste noen seg inn mens vi enda lå å sov i sengen, trolig vaskepersonalet. Men ikke greit å ikke banke på, og uansett alt for tidlig kl 08:00. Virker ikke til at de har spesielt god kontroll. Frokosten var heller ingenting å skryte av.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je conseille cette hôtel pour une simple halte. Pratique avec de point de restauration.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Nemt og hurtigt på turen. Hvis man har en halv time til at forlade motorvejen ville jeg nok se efter et alternativ en anden gang. Men ok, fint og rent. Og faktisk ikke generet af motorvejen. OBS. Man kan krydse til den anden side af motorvejen fx for opladning - det ville have været rart at vide. For der var ledigt og der var kø til Ionity på westsiden.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint og det lå godt til en overnatning på farten
Stayed 1 night in Jul 2026