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Down Hall Hotel

4.0 star property

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Photo gallery for Down Hall Hotel

Exterior
Aerial view
Lounge
Garden
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
$201
$167 nightly
$201 total
Total with taxes and fees
May 28 - May 29

Explore the area

View in a map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Place, The Gibberd Garden
    ‪16 min drive‬
  • Place, Bishop's Stortford Golf Club
    ‪17 min drive‬
  • Place, Hatfield Forest Country Park
    ‪20 min drive‬
  • Airport, London (STN-Stansted)
    ‪22 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, desk

Classic Double Room

8.8 out of 10
Excellent
(37 reviews)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, down comforters, in-room safe, desk

Executive Double or Twin Room

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 64 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, down comforters, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room | Premium bedding, down comforters, in-room safe, desk

Estate Patio Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Bishop's Stortford

Located in Bishop's Stortford, Down Hall Hotel is in a rural location, within a 10-minute drive of Maize Maze and Hatfield Forest Country Park. .This spa hotel is 4.5 mi (7.3 km) from Pishiobury Park and 5 mi (8 km) from The Leventhorpe Leisure Centre.

What's nearby

  • Saint Nicholas Church, Moreton - 13 min drive - 6.0 miles
  • The Gibberd Garden - 16 min drive - 8.6 miles
  • Bishop's Stortford Golf Club - 17 min drive - 9.2 miles
  • Hatfield Forest Country Park - 20 min drive - 5.7 miles
  • Mountfitchet Castle - 22 min drive - 12.9 miles

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪The Queens Head, Free House - ‬8 min drive
  • ‪George IV - ‬8 min drive
  • ‪The Bull - ‬9 min drive
  • ‪Queen's Head Inn - ‬9 min drive
  • ‪Secret Garden - ‬9 min drive

About this property

Down Hall Hotel

Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 98 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor tennis court, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite for dinner at The Garden Room, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Bishop's Stortford? This hotel has 9591 square feet (891 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
The Garden Room - This restaurant specializes in British cuisine and serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Room

Things to do

  • Full-service spa
  • Health club
  • Outdoor padel court
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 251 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service
Room was clean, staff very attentive
Stayed 2 nights in Jan 2026

6/10 Okay

Jean

Liked: Cleanliness
Disliked: Amenities
Prices are extreme. Advertising shows facilities but doesnt mention that they need to be booked weeks in advance
Stayed 1 night in Jan 2026

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities
Five star
Stayed 2 nights in Dec 2025

10/10 Excellent

Wayne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place. Felt more like a 5 star hotel. Staff all really friendly and helpful, beautiful hotel and grounds. Food really good. Really nice atmosphere for Christmas.
Stayed 1 night in Dec 2025

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, amenities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

George

Stayed 1 night in Dec 2025

10/10 Excellent

Setsuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco-frendly hotel. Room key door knob sign were made of wood. They provided the hotel surrounding map, which was very interesting and helpful. Breakfast was not order to cook but buffet style which actually we prefered.
key card made of wood
surprise treat in our room
bee hives
Stayed 1 night in Dec 2025

8/10 Good

J

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 6 nights in Dec 2025

10/10 Excellent

ODANIR

Traveled with family
Very nice service, place is amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Another memorable stay at Down Hall Hotel. The staff were excellent, service was great, room was spotless, and both dinner and breakfast were very good.
Stayed 1 night in Dec 2025

4/10 Poor

Philip

Business traveler, Traveled with partner
We clambered up to our room only to find that another family were already staying in that room! We then had to clamber back down all the stairs to be allocated a room a couple of doors away from the original room - up all the stairs again. Total shambles
Stayed 1 night in Dec 2025

10/10 Excellent

Ioannis

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel and spa staff as always were impeccable, making for an excellent experience
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities
Fabulous room.
Stayed 1 night in Dec 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Karen

Stayed 1 night in Nov 2025

10/10 Excellent

savvas

Liked: Cleanliness, amenities, property conditions & facilities
Room and all areas of the hotel spotlessly clean. Beautiful decor throughout. Staff very courteous and professional. Great breakfast. Marvellous break.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great place and facilities. Staff amd food are excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff, food, grounds, everything was excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Opal

Liked: Cleanliness, staff & service, amenities
Authentic to its age yet well appointed and maintained to contemporary standards. The room, facilities and grounds are extremely well maintained. All staff interaction was professional, yet personable. Special mention for Kevin and his crew in the restaurant where food and service was much appreciated as we celebrated a 70th birthday with a meal.
Stayed 1 night in Nov 2025

10/10 Excellent

G

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful and clean room. One of the best starters I’ve had in a long time in the Garden Room restaurant. A great service there too.
Stayed 1 night in Nov 2025

6/10 Okay

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Dinner was very overpriced for the quality of food
Stayed 1 night in Nov 2025

8/10 Good

Sheniz

Stayed 1 night in Nov 2025

6/10 Okay

Matthew

Room
Stayed 1 night in Nov 2025