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Royal Square Hotel - BHX & NEC

2.5 star property

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Photo gallery for Royal Square Hotel - BHX & NEC

Bar (on property)
Front of property
Classic Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Classic Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Garden

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
117 Coleshill Road, Birmingham, England, B37 7HT
  • Place, Birmingham Business Park
    ‪3 min walk‬
  • Place, National Exhibition Centre
    ‪5 min drive‬
  • Place, Pendigo Lake
    ‪5 min drive‬
  • Airport, Birmingham (BHX)
    ‪4 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Single Room

Classic Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Total with taxes and fees
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About the neighborhood

Birmingham

With a stay at Royal Square Hotel - BHX & NEC in Birmingham (Marston Green), you'll be a 5-minute drive from National Exhibition Centre and 6 minutes from Resorts World Birmingham. .This hotel is 10.7 mi (17.2 km) from University of Birmingham and 11.6 mi (18.6 km) from Villa Park.

What's nearby

  • Birmingham Business Park - 3 min walk - 0.2 miles
  • National Exhibition Centre - 5 min drive - 1.5 miles
  • Pendigo Lake - 5 min drive - 2.5 miles
  • Resorts World Birmingham - 6 min drive - 2.7 miles
  • Sheldon Country Park - 6 min drive - 1.3 miles

Getting around

  • Birmingham Marston Green Station - 3 min drive
  • Air Rail Link Tram Stop - 4 min drive
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Caffè Nero - ‬5 min drive
  • ‪Wetherspoon - ‬6 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Costa Coffee - ‬4 min drive

About this property

Royal Square Hotel - BHX & NEC

Royal Square Hotel - BHX & NEC offers 24 accommodations with complimentary toiletries and blackout drapes/curtains. 45-cm flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, printers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones, as well as desks and blackout drapes/curtains.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at Royal Square Restaurant serving the guests of Royal Square Hotel - BHX & NEC, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM for a fee.
Featured amenities include express check-out, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Royal Square Restaurant - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 6 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; GBP 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Royal Square Restaurant

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries

Entertainment

  • 45-cm flat-screen TV with digital channels

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children 3 and younger are not allowed at this property; All guests older than 3 are welcome
Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 40 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 9.95 per person
  • Secured self parking fee: GBP 6.00 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Children 3 years old and younger are not permitted at this property
Parking height restrictions apply

Property is also known as

Royal Square Bhx & Nec
Royal Square Hotel BHX NEC
Royal Square Hotel - BHX & NEC Hotel
Royal Square Hotel - BHX & NEC Birmingham
Royal Square Hotel - BHX & NEC Hotel Birmingham

Royal Square Hotel - BHX & NEC Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 97 reviews
Rating 8 - Good. 23 out of 97 reviews
Rating 6 - Okay. 25 out of 97 reviews
Rating 4 - Poor. 14 out of 97 reviews
Rating 2 - Terrible. 10 out of 97 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
Staff were so friendly. Room was adequate and clean.
Stayed 1 night in Nov 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Our 3 complaints were the heater was broken. We had to ask for a heater which they provided. The TV did not work nor was there a remote. We were in room 4 which we could hear every guest coming and going. The noise was constant. We could hear them at the front desk. Other than that it served its purpose for being close to the event that we attended. The front desk staff was personable.
Stayed 1 night in Nov 2025

2/10 Terrible

Hope

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Very clean, the staff were polite and helpful
Stayed 1 night in Nov 2025

6/10 Okay

Tanja

Liked: Cleanliness, staff & service, amenities
Good for what i needed
Stayed 1 night in Nov 2025

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Firstly the positives. Staff were absolutely lovely - friendly, helpful and polite. The hotel is in a great location, and is very pretty, not just your bog standard boring hotel. Unfortunately, our ground floor room was like a fridge. The radiator got no warmer than just above body temperature, and the small shower room was seriously draughty and even colder than the room. The water from the shower was just over a trickle and nowhere near warm enough. Stepping out into the room was a horrible experience! The breakfast was very over priced - £15 for 2 of the nastiest sausages (the type that are £5 for a hundred), awful dried shrivelled mushrooms, rock hard bacon and cheap beans with instant coffee. The toast was ok though. For £15 I expected far better.
Stayed 1 night in Nov 2025

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
Couldn't believe how dirty the carpet was... hadn't seen a hoover
Stayed 1 night in Nov 2025

6/10 Okay

Onyinye

Liked: Cleanliness, property conditions & facilities
Amenities and room service
Stayed 2 nights in Nov 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcoming approachable helpful professional staff. Room slightly musty smell on arrival nothing febreeze spray couldn't sort out.
Stayed 1 night in Oct 2025

6/10 Okay

Cherry

Liked: Cleanliness
Just an overnight stay as we were going to the NEC,very convenient location.very helpful with ordering takeaway .Room very small but on ground floor which was ideal for my husband.Bed quite comfortable but pillows were so hard and not comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Fay

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not pay for breakfast at all as it is really not worth £3. No sockets in the room that are accessible Ensuite is tiny. No hot water for a shower. No teaspoons or saucers at breakfast. I put a plate out to put teabags and sachets on. No sauces available and the continntal breakfast was very very limited. Cooked breakfast was awful. Bacon was that crispy that you couldn't cut it. Eggs weren't good. Staff were nice enough when you could find one. I will not be back
Stayed 2 nights in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is small , set in a convent location , the welcome and service was exemplary, parking charge could have been clearer , but not a problem, £6 for night was ok , my room was basic but enough for what I wanted
Stayed 1 night in Oct 2025

4/10 Poor

Franck

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money if a little noisy
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to bus stops, actually makes it a hotel with a very small amount of walking to the NEC. Staff was friendly and respectful. Card machine issue but he resolved it very quickly ay check-in.
Stayed 4 nights in Sep 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Was literally living in Harry Potter’s closet
Stayed 3 nights in Jul 2025

4/10 Poor

Simon

Business traveler
Disliked: Amenities, property conditions & facilities
Room very small and basic Bathroom ensuite tiny and had the smallest shower cubicle i have ever seen you couldnt stand without touching the wall on both sides and if you drop anything you have to get out to be able to bend over to pick it up. Breakfast was very small portions and very dry
Stayed 1 night in Sep 2025

2/10 Terrible

Kush

Stayed 1 night in Jun 2025

8/10 Good

JEROME IRAI EZHIL

Stayed 1 night in May 2025

6/10 Okay

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, room clean. Only downside was room next door had alarm every ten minutes from 5am til 6am
Stayed 1 night in May 2025

4/10 Poor

Sergey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The little things

The staff are friendly and welcoming, the bed was comfy, the room had tea coffee available. Breakfast was good as there was a nice selection of food and drinks. The only downside is the walls are not soundproof. So any noisy guests talking or banging doors would be an inconvenience. The shower took a bit of tuning to get the temperature right. Other than that I enjoyed my stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable beds and room

Booked at short notice for the NEC we were pleasantly surprised by the comfortable beds and updated room decor.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

joanne

Stayed 1 night in Feb 2025