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New Hall Hotel & Spa

4.0 star property

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Photo gallery for New Hall Hotel & Spa

Property grounds
Creator video
Daily full breakfast (GBP 22.50 per person)
Terrace/patio
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$161
$134 nightly
$161 total
Total with taxes and fees
Feb 15 - Feb 16

Explore the area

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Walmley Road, Sutton Coldfield, England, B76 1QX
  • Place, New Hall Valley Country Park
    ‪1 min walk‬
  • Place, Sutton Coldfield Mall
    ‪7 min drive‬
  • Place, Sutton Park
    ‪9 min drive‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, individually decorated

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 266 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, individually decorated

Classic Single Room

  • 210 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, individually decorated

Classic Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 266 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, individually decorated

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 327 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated

Deluxe Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 526 sq ft
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Sutton Coldfield

With a stay at New Hall Hotel & Spa in Sutton Coldfield, you'll be in the historical district, within a 15-minute drive of Villa Park and Pype Hayes Park Golf Course. .This family-friendly hotel is 11.8 mi (19 km) from National Exhibition Centre and 8.5 mi (13.7 km) from Bullring & Grand Central.

What's nearby

  • New Hall Valley Country Park - 1 min walk - 0.1 miles
  • Sutton Coldfield Mall - 7 min drive - 1.9 miles
  • Holy Trinity - 8 min drive - 1.9 miles
  • Vesey Gardens - 8 min drive - 1.9 miles
  • Sutton Park - 9 min drive - 2.3 miles

Getting around

  • Sutton Coldfield Station - 5 min drive
  • Saint Paul's Tram Stop - 15 min drive
  • Birmingham Airport (BHX) - 34 min drive

Restaurants

  • ‪The Anvil Inn - ‬4 min drive
  • ‪Pesto Sutton Coldfield - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Boot - ‬4 min drive
  • ‪The Bottle of Sack - ‬4 min drive

About this property

New Hall Hotel & Spa

Family-friendly hotel with a full-service spa and a golf course
New Hall Hotel & Spa offers 60 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Sutton Coldfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning.
New Hall Hotel & Spa has a restaurant on site.
The Terrace Restaurant - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • The Terrace Restaurant

Things to do

  • 9-hole golf course
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 1212
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 22.50 per person
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield

New Hall Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 402 out of 592 reviews
Rating 8 - Good. 137 out of 592 reviews
Rating 6 - Okay. 34 out of 592 reviews
Rating 4 - Poor. 11 out of 592 reviews
Rating 2 - Terrible. 8 out of 592 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPERB!!!

Excellent hotel witha great, country atmosphere! The staff are exceptional!!
Stayed 2 nights in Oct 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stated for 3 nights. It's a lovely property in pleasant surrounds and would stay again. Slightly let down by slow service at times. Mistakes with ordered. Staff were lovely and clearly very busy. Food was enjoyable with a slightly limited menu as we ate dinner twice. First night my food was lukewarm which was disappointing. Dishes sat in corridor overnight from the previous morning and room could have done with being vacuumed during our stay. Overall would recommend and would stay again but areas to work on.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just got back from a stay that felt like a dream birthday treat and retreat. The hotel was cosy, beautiful. The ground was so peaceful, it felt like time slowed down. Every corner invited calm and rest. Above all though, was the staff. They were genuinely kind, attentive, and always ready to help. It surpassed my expectations. I can’t recommend New Hall enough.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joanna Erika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Olha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Debbie

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
I’ve stayed at a few handpicked hotels and I don’t think this hotel met its usual standard. Mainly because the hotel was tired and needed a make over. Staff were friendly and although breakfast was slow the lady at front of house was great.
Stayed 1 night in Oct 2025

6/10 Okay

Adam

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lirette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Lee

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Over priced for the level of service received. Service was extremely slow and bar area had no atmosphere. Rooms need a major upgrade. Beautiful building and surroundings but could be made so much better. Gardens and golf course have been neglected. Disappointing experience overall.
Stayed 1 night in Sep 2025

10/10 Excellent

Neal

Stayed 1 night in Sep 2025

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely relaxing stay

Stayed for a night for my birthday. Had a lovely stay exploring the ground and spa and had a lovely meal in the evening in the bar.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly
Stayed 1 night in Sep 2025

10/10 Excellent

emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite dated but still maintained at a very good standard. The property was clwan and the exec room was quite spacious. Staff were friendly and the breakfast was lovely.
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, can’t ask for anything better. Stayed in the Krug room it was massive, bed was great. Bathroom luxurious. Everything has that classic luxury feel in the hotel. Spa was great too. Thank you real nice place.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent nights getaway

Amazing stay in one of the hotels suites! The pool was pleasant to have a float around in and the breakfast was really good!
Stayed 1 night in Aug 2025

8/10 Good

andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
lovely stay, but no VIP Gold perks! Staff were mixed....some amazing especially the younger ones and the ones on reception. The lady in the breakfast area was exceptional. Manager of the dining room sadly wasn't
Stayed 2 nights in Aug 2025

10/10 Excellent

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and attentive staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2025

10/10 Excellent

Shaheen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great secluded location, full of character. Definitely worth visiting again.
Stayed 1 night in Jul 2025

10/10 Excellent

Esmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in every way!

I really enjoyed my stay here. The staff were so friendly which added to the perfect environment. My room was very clean and perfectly positioned to catch the light in the morning. I had the most luxurious massage (thanks Stephanie) and I'm already planning my next visit. The grounds are immaculate and I loved seeing the ducks in the moat. Kris and Gemma were on the front desk. They were very attentive and appear to genuinely love there job. Overall, my visit to New Hall Hotel & Spa was perfect in every way.
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, room had constant noise due to big fans outside window. Stayed in Sirius, beautiful room but not if you are a light sleeper. Bar service was extremely slow as there was not enough staff. Staff were lovely just not enough of them and it wasn’t overly busy so that was not the problem. Spa and breakfast were very nice
Stayed 1 night in Jul 2025

10/10 Excellent

osman

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
awesome awesome staff. But rooms were a little dated - and breakfast area could do with a facelift. The staff were excellent however and always smiling! Same with the wonderful reception ladies!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wish I had stayed there longer
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Stayed 1 night in Jul 2025