The room was adequate not desperately clean, a drink had been spilt down the wall by previous hotel guests, which a damp cloth would have removed but cleaners obviously failed to notice. Dust on the sockets by the mirror. Limited storage, no coats hooks, no drawers … not great for a family of 4. Shower tray flooded the floor everytime you took a shower. On floor 3, could hear night club music thumping until the early hours. Poor layout at breakfast. Only 3 lifts were in order, 1 smallish one & 2 slightly larger ones, had to wait forever for a lift.