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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Property entrance
Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby lounge
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
$61
$51 nightly
$61 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, Birmingham Hippodrome
    ‪1 min walk‬
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

8.0 out of 10
Very good
(72 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds

7.6 out of 10
Good
(25 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
ibis budget Birmingham Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, 1,351 reviews
$34 nightly
The price is $41
Dec 30 - Dec 31
Total with taxes and fees
ibis budget Birmingham Centre

About the neighborhood

Birmingham

With a stay at Ibis Birmingham New Street Station Hotel, you'll be centrally located in Birmingham, within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central. .This hotel is 1.7 mi (2.8 km) from Edgbaston Stadium and 1.8 mi (2.9 km) from Broad Street.

What's nearby

  • Birmingham Hippodrome - 1 min walk - 0.1 miles
  • O2 Academy Birmingham - 3 min walk - 0.2 miles
  • Bullring & Grand Central - 4 min walk - 0.3 miles
  • The Mailbox - 6 min walk - 0.4 miles
  • International Convention Centre - 14 min walk - 0.8 miles

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Chung Ying - ‬1 min walk
  • ‪Peach Garden 桃苑 - ‬1 min walk
  • ‪Look in 樂意 - ‬1 min walk
  • ‪Time To Eat - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a restaurant, 6-minute walk to O2 Academy Birmingham
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 159 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Ibis Birmingham New Street Station Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in shower (26 inches high)
  • Grab bar near toilet (28 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults, and GBP 0 to 6 for children
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 353 out of 1001 reviews
Rating 8 - Good. 330 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness
Good value for this type of hotel . Friendly & helpful staff , breakfast as good as any other hotel .
Stayed 2 nights in Sep 2025

4/10 Poor

Lee

Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Like Fort Knox at night. Rooms very small and dated. Very noisy from night club. Bathroom very small.
Stayed 2 nights in Sep 2025

6/10 Okay

Leigh

Traveled with family
Liked: Cleanliness, staff & service

Not the best

Stayed with my brother. No air conditioning which really dampened things in the summer. Was provided with a fan though. Bathroom was more like one you’d find on a train. Didn’t think it was that good value for money sorry
Stayed 1 night in Jul 2025

10/10 Excellent

Charles, Birmingham

Stayed 1 night in Aug 2025

10/10 Excellent

Raleigh

Stayed 3 nights in Sep 2025

6/10 Okay

HELEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

could be better

The hotel is very dated. The room we were in had the handle to the bathroom literally hanging on by a screw. There was building work inside the hotel and also outside. Some loud banging started at about 7am and felt very near to our room outside. I let the receptionist know about the noise, purely for their knowledge ahead of booking anyone else into the room. One of the girls on the desk was very kind and friendly, the other was less friendly. It’s great to have a late bar though and breakfast was nice enough x
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Stayed 2 nights in Aug 2025

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay & close to transportation. Ingrid in the restaurant area was sooo amazing, she had a lot of information on the area friendly, personable, over all sweet lady.
Stayed 2 nights in Sep 2025

6/10 Okay

Neale

Stayed 4 nights in Aug 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic option for a stay in Birmingham! Location and staff great
Stayed 3 nights in Sep 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Des

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birmingham Chinatown

Good hotel in central location. Near main railway stations. Next to entertainment centre which is bit noisy. Plenty of great restaurants around.
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet .very calm andcrestful
Stayed 3 nights in Aug 2025

8/10 Good

Linh

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Room comfort
It was a clean budget hotel, so had what you needed, and was handy for the theatre which is why we were there.
Stayed 1 night in Aug 2025

6/10 Okay

Dawn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not enough staff

Check in took a while. Not enough staff. It took several minutes.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth, Manchester

Stayed 4 nights in Aug 2025

10/10 Excellent

STUART

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice affordable central hotel

Very nice affordable hotel. Staff friendly. Breakfast excellent. Thank you team.
Stayed 3 nights in Aug 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service
Disliked: Room comfort

Normally fantastic

Normally a fantastic place to visit, however, there were works going on inside the hotel. As such, there was hammering, loud voices, and sanding throughout the day - I was woken up around 8-8.30 by the sound of sanding! Unfortunately, I discovered a live fly wriggling around in my burger likely from the lettuce. I informed the staff who provided me with a replacement, a free drink, and a free dessert. Whilst an unpleasant experience, the staff were fantastic. Normally a great place but the building works let this stay down. In future, prewarning would be best.
Stayed 2 nights in Aug 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room air con unit felt cool immediately above it, it was completely inadequate and my wife and had little sleep due to the uncomfortable room temperature. Other than that everything else was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Traveled with group
Disliked: Amenities, property conditions & facilities
This hotel was not like the the other one they own in Birmingham. I was quite disappointed. The other one had a coffee machine that you could help yourself to a hot beverage at any time. The reception staff were not very helpful the beds were very hard and the rooms need a good tidy up the plus side to it was its location
Stayed 1 night in Aug 2025

10/10 Excellent

Clare

Stayed 1 night in Aug 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, budget stay

Impeccably clean room. Great shower. Good wifi. Cheap food available downstairs. Excellent place to stay on a budget. The only issue, and a minor one at that, is the key cards often fail and you need them to access the lifts too. This is only really an issue if you’re in a rush and there’s a queue at reception - but for this reason I’d say not great for other business travellers who don’t have time to waste.
Stayed 2 nights in Jun 2025

6/10 Okay

Terry

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed for 2 nights. When we went to check in the staff member said they were new, didn’t know the area and 2 people checking out were unhappy as they had put there bag in for storing and had something stolen. The staff member didn’t put our bags in the secure area, just in the office. Didn’t feel good about this and not a great start to this stay. Couldn’t check in until 3pm. (We had just come from London and they let us check in a lot earlier). The elevators were so small and unnerving. The room was clean and large enough, but basic. The hotel could do with a renovation and freshen up. The hotel was in a central location. Cheap and cheerful. Buffet Breakfast was ok, but wouldn’t have it again. When we eventually could check in there was a different staff member who was brilliant and knew what he was doing. Check ou was another different staff member and she was really lovely and knew what she was doing.
Stayed 2 nights in Aug 2025