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Crowne Plaza Birmingham City Centre by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

A modern bar area with seating and a long counter.
A reception area with a modern design, featuring a counter with a glass partition, overhead lighting, and informational displays.
A hotel entrance with a sign reading "CROWNE PLAZA" and a covered outdoor area with lights.
A hotel room with two beds, a desk, a chair, a desk lamp, a framed picture on the wall, and a window with curtains.
A hotel room with a large window offering a city view, a wooden table, and a seating area with chairs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $85
$70 nightly
$85 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Broad Street
    ‪3 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Airport, Birmingham (BHX)
    ‪27 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, pillows, a nightstand, and a lamp.

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with a framed artwork on the wall, a desk with a chair, a large mirror, and a window with curtains.

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(107 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

A hotel room with a bed, a chair, a bedside table, and wall-mounted lights.

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a desk, a large mirror, a flat-screen TV, and a bed with pillows.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(83 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a chair, and a bedside table with a phone and a lamp.

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Room

Standard Room, 1 King Bed (Upgraded, High Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a bed, bedside table, lamp, artwork, wardrobe, and a small round table.

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

A modern bathroom with a shower, a sink, and a towel rack.

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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  • Breakfast included
  • Free WiFi
  • Air conditioning
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The price is $71
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Birmingham

With a stay at Crowne Plaza Birmingham City Centre by IHG, you'll be centrally located in Birmingham, just a 4-minute walk from Broad Street and 10 minutes by foot from Utilita Arena Birmingham. .This hotel is 0.5 mi (0.7 km) from The Mailbox and 0.5 mi (0.8 km) from Bullring & Grand Central.

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • Broad Street - 3 min walk - 0.2 miles
  • Symphony Hall - 3 min walk - 0.2 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 9 min walk - 0.5 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬7 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Bar Estilo - ‬6 min walk
  • ‪Dishoom Birmingham - ‬6 min walk
  • ‪Tamatanga - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 312 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at b1, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Birmingham? This hotel has 7438 square feet (691 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 938 out of 1354 reviews
Rating 8 - Good. 279 out of 1354 reviews
Rating 6 - Okay. 79 out of 1354 reviews
Rating 4 - Poor. 34 out of 1354 reviews
Rating 2 - Terrible. 24 out of 1354 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the location is central, breakfast is adequate, and the staff are very welcoming.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have our family get together here every July and the staff are amazing and do everything to enhance our stay Will definitely be back next year
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with free parking at the hotel. Good breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy room, Great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room Excellent breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Easy walk to sights
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, refurbished hotel, brilliant buffet breakfast
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice & modern
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in was a real bonus. All staff very friendly and helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern rooms and good aircon.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay, lovely breakfast and staff were so kind and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, great breakfast and onsite parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, thank you!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in the centre. Excellent breakfast. Lovely staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lovely room and good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Great staff, great room, great breakfast! Would love to stay here again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming reception, all staff friendly and helpful. We chose room on the 9th floor, near lifts, it was very spacious and clean. Hotel perfectly situated for all areas of city. Very comfortable stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice and clean. Friendly staff. Great location, close to Mailbox, Canals, New Street Station, and not too far if you want to go to the Bull Ring. Overall a very pleasant stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room lovely and clean also nice size, breakfast choice was great, great location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic one night stay, great staff. We will return
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were amazing
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, brilliant breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel beautifully decorated Staff were exceptional Breakfast was one of the best I’ve had Would definitely recommend
Stayed 2 nights in Apr 2026