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Crowne Plaza Birmingham City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Bar (on property)
Reception
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Front of property - evening/night
Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$105
$89 nightly
$105 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
Central Square, Holliday Street, Birmingham, England, B1 1HH
  • Place, The Mailbox
    ‪2 min walk‬
  • Place, Symphony Hall
    ‪3 min walk‬
  • Place, International Convention Centre
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(81 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

Premium Room, 1 King Bed, Club Lounge Access (Club Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)
Leonardo Royal Hotel Birmingham
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 2,869 reviews
$88 nightly
The price is $106
Feb 6 - Feb 7
Total with taxes and fees
Leonardo Royal Hotel Birmingham

About the neighborhood

Birmingham

A stay at Crowne Plaza Birmingham City Centre by IHG places you in the heart of Birmingham, within a 15-minute walk of Utilita Arena Birmingham and International Convention Centre. .This hotel is 0.6 mi (1 km) from Bullring & Grand Central and 0.7 mi (1.2 km) from Broad Street.

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • Symphony Hall - 3 min walk - 0.2 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 8 min walk - 0.4 miles
  • Bullring & Grand Central - 10 min walk - 0.6 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Albert’s Schloss - ‬5 min walk
  • ‪Tamatanga - ‬4 min walk
  • ‪Medicine Bakery And Kitchen - ‬5 min walk
  • ‪The Botanist - ‬6 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Hotel with a restaurant, 10-minute walk to Utilita Arena Birmingham
Crowne Plaza Birmingham City Centre by IHG offers 312 accommodations with safes and coffee/tea makers. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 312 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.
Grab a bite to eat at b1, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Birmingham? This hotel has 7438 square feet (691 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 24 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Secured self parking fee: GBP 24.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 765 out of 1129 reviews
Rating 8 - Good. 233 out of 1129 reviews
Rating 6 - Okay. 70 out of 1129 reviews
Rating 4 - Poor. 35 out of 1129 reviews
Rating 2 - Terrible. 26 out of 1129 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good!
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean, comfortable and great location
Stayed 1 night in Oct 2025

10/10 Excellent

Neelam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean rooms and excellent service comfortable stay deffo recommend
Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Stayed 1 night in Oct 2025

8/10 Good

Oliver

Stayed 1 night in Oct 2025

4/10 Poor

CLIVE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

8/10 Good

Graham, Virginia Water

Stayed 1 night in Aug 2025

6/10 Okay

Rob

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Very clean hotel great breakfast and selection
Stayed 1 night in Oct 2025

10/10 Excellent

Lynne

Stayed 1 night in Oct 2025

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room - refurbished
Stayed 1 night in Oct 2025

10/10 Excellent

M R

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was great, bit cold on arrival. Staff, especially housekeeping were fantastic! Excellent location and for the cost, it is perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice quiet room
Stayed 1 night in Oct 2025

10/10 Excellent

Hayley

Stayed 1 night in Oct 2025

10/10 Excellent

Siobhan

Stayed 1 night in Oct 2025

6/10 Okay

Ali

Traveled with family
Liked: Cleanliness, staff & service
Very clean rooms, comfy beds, good wifi, good part of the city and access, very good breakfasts, but we noticed some issues that for these reasons, it is unlikely we comeback again :-(. 1) we had to wait 40 minute for our room to be ready at checkin at 3pm, which was annoying as it changed our plans a bit for later evening. Front desk staff didn’t seem to bother much or appreciate the annoyance that it may cause when arriving after a long road trip. 2) The room was very clean with good amenities but we had a terribly loud air-con system with the fan inside the room behind a box which made us shut it down at night as we couldn’t sleep. 3) The room door was not sealed properly and wind was blowing through into the room making a loud howling sound at night, turning it into even more uncomfortable evening. We stayed only one night so didn’t bother to change the room, but made a note to front desk. 4) we found the carpark charge of £21 too expensive. Nowhere it was mentioned(even at the time I asked from front desk about using the car park and access) . The car park was few steps away from the main entrance, meaning you may get wet when entering the hotel from the car park if raining. No lift from car park to hotel entrance, so if you have large luggages, drop them first at the entrance and then drive to park your car.
Stayed 1 night in Oct 2025

8/10 Good

Brynan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and kind with a good manners of professionalism, the room was really good and spacious there was a stain on the carpet from previous payer what looked like a wine stain but problem with wine it’s pain to get up from things like carpets so very understandable why there would be a stain But overall experience was amazing and there’s nothing bad about the room or hotel and I assume the breakfasts is amazing and I looked at the bar it looks amazing so I assume it’ll be high quality
Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Liyana Rasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, great room, dinner and breakfast very good, evening restaurant staff were excellent. Only downside was there was a draft on my floor and my door was banging back and forth all night.
Stayed 1 night in Oct 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Didnt have breakfast, just stayed overnight.......absolutely spotless, and rooms we're immaculate!!
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would prefer walk in shower rather than bath
Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025