- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the photos on Expedia for this hotel are false impressions! We chose queen size bed and it was tiny, when we got there the receptionist wasn’t approachable, didn’t advise us on breakfast times or anything. We got to the room, there was lipstick marks and what I can assume to be makeup all over the walls. Our one light in the bedroom didn’t work, the bedside lights didn’t work. The bathroom light was broke, the room was absolutely boiling and I had about two hours sleep due to the heat, with the windows open. The fire alarm went off in our room at 2:30am for about 10 mins, no one warning from the receptionist after checking in. It then stopped and started AGAIN. Shower pressure was atrocious and there was only 1 towel in the bathroom, the lift is clearly not safe, kept jolting when we were in there, I think it needs to be looked into. I can’t even explain how bad parking was, I had to go out of the car park three times to look for a space, cars were parked to the point you had to manoeuvre around them! Every 2 minutes the door outside ours was banging against the other so me and my partner could not sleep! That went on all night we were there. When we came to check out, no one was on reception and we had to go to the kitchen and ask someone to sign us out. There was spilt wet coffee all over the floor in the reception with no wet floor signs. This is the worst hotel I’ve ever stopped in and I do not recommend to anyone!!