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Candlewood Suites Alabaster by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Alabaster by IHG

A compact kitchen with a dining area, including a microwave, refrigerator, and a small coffee maker.
A modern kitchen with dark cabinetry, a built-in microwave, and a round dining table with chairs.
A conference room with a large table, two chairs, a sofa, a TV, and a door.
A small dining area with two metal chairs, a round table, and a window with a white frame.
A gym with treadmills, weight machines, and a mirror wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $113
$97 nightly
$113 total
Total with taxes and fees
Nov 4 - Nov 5

Explore the area

View in a map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪8 min walk‬
  • Place, Alabaster Promenade
    ‪14 min walk‬
  • Place, Veterans Park
    ‪7 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Studio Suite, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communications)

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Studio Suite, 2 Double Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

A hotel room with a bed, a TV, a kitchenette, and a door leading to another room.

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

A hotel room with a bed, a TV, a kitchenette, and a door leading to another room.

Suite, 1 Bedroom, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite, 1 Queen Bed, Accessible (Communications)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a bed, a chair, a lamp, and a window with curtains.

Studio Suite, 1 Queen Bed

8.8 out of 10
Excellent
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a window with curtains.

Studio Suite, 2 Double Beds

7.4 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a TV, a kitchenette, and a door leading to another room.

Suite, 1 Bedroom

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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  • Parking included
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The price is $123
Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

Alabaster

Located in Alabaster, Candlewood Suites Alabaster by IHG is in the business district, within a 15-minute drive of Veterans Park and Pelham Civic Complex. .This hotel is 7.5 mi (12.1 km) from Oak Mountain State Park and 9 mi (14.5 km) from American Village Citizenship Trust.

What's nearby

  • Propst Promenade - 8 min walk - 0.5 miles
  • Alabaster Promenade - 14 min walk - 0.8 miles
  • Oak Mountain State Park - 7 min drive - 8.3 miles
  • Veterans Park - 7 min drive - 5.7 miles
  • Hoover Metropolitan Complex - 19 min drive - 22.3 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Moe's Southwest Grill - ‬7 min walk

About this property

Candlewood Suites Alabaster by IHG

Candlewood Suites Alabaster by IHG offers 88 accommodations with DVD players and coffee/tea makers. These individually furnished accommodations include sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 88 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a picnic area and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Alabaster by IHG.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 680 reviews
Rating 8 - Good. 169 out of 680 reviews
Rating 6 - Okay. 71 out of 680 reviews
Rating 4 - Poor. 36 out of 680 reviews
Rating 2 - Terrible. 31 out of 680 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located near many restaurants and shops. They also kept useful items for your usage that you could use while staying.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a good night sleep. Well maintained.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean comfortable room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was helpful, safe, would stay again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This was 1 of the nicest hotels Ive stayed in in a while. Very clean excellent staff and lots of amenities
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Very clean rooms. Nice kitchen area. Superior staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
The staff was friendly and helpful!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable bed, spacious room with a small kitchen area stocked with the essentials.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
From checking in to checking out this was a first class operation. This was my first stay and I was very pleased.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful bedding, clean room with 15’ ceilings on 1st floor. Outdoor grills for cooking as well as kitchen in the room including an ice-maker. Affordable and excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a last minute staycation to get some work done, nap and hot shower. Staff was very accommodating, hotel was cozy, clean, quiet and just what I needed. I will be booking again for my days where I just need a peaceful day away from the hectic day to day.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and close to shopping, dining, and the interstate. Would definitely stay here again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was genuinely friendly, the room was cozy, and the shower was hot!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great room and great facilities. Gym was a nice touch to have for staying in shape. Best bathroom view of any hotel EVER!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a few days
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Staff is nice and the room was clean.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night
Stayed 1 night in Jan 2026