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Britannia Hotel Birmingham New Street Station

Star Rating
3 out of 5

Information

Reviews

2.7 / 5
2,134 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Breakfast Available
  • Business Services

Map

What's nearby

  • Popular Location
    Bullring Shopping Centre
    4 min walk
  • Popular Location
    Victoria Square
    5 min walk
  • Popular Location
    Birmingham Cathedral
    5 min walk
  • Airport
    Birmingham (BHX)
    19 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details
  • Standard Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Single Room

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details

About this area

Birmingham

Located in Birmingham's Birmingham City Centre neighborhood, Britannia Hotel Birmingham New Street Station is near a train station. Victoria Square and Birmingham Cathedral are notable landmarks, and travelers looking to shop may want to visit Bullring Shopping Centre and The Arcadian. Looking to enjoy an event or a game? See what's going on at Arena Birmingham or Villa Park. Our guests appreciate the hotel's location for the nightlife.

What's nearby

  • Popular Location
    Bullring Shopping Centre - 4 min walk
  • Popular Location
    Victoria Square - 5 min walk
  • Popular Location
    Birmingham Cathedral - 5 min walk
  • Popular Location
    The Alexandra - 7 min walk
  • Popular Location
    The Arcadian - 9 min walk

Getting around

  • Birmingham Moor Street Station - 4 min walk
  • Birmingham (BHX) - 19 min drive

About this property

Britannia Hotel Birmingham New Street Station

This hotel features a bar/lounge, a 24-hour front desk, and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and a reception hall. All 241 rooms offer WiFi, room service, and TVs. Other amenities available to guests include coffee makers, hair dryers, and phones.

Policies

Check-in

Check-in between 2 PM - 2 PM

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of GBP 10 per pet, per stay (maximum GBP 25 per stay)
  • Dogs and cats only
  • 1 per room

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 15.00 for adults, GBP 5.00 and GBP 10.00 for children (approximately)
  • Nearby parking fee: GBP 19.90 per day
  • Pet fee: GBP 10 per pet, per stay (maximum GBP 25 per stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Birmingham Britannia
  • Birmingham Britannia Hotel
  • Birmingham Hotel Britannia
  • Britannia Birmingham
  • Britannia Birmingham Hotel
  • Britannia Hotel New Street Station
  • Hotel Britannia Birmingham
  • Britannia Hotel
  • Britannia Birmingham New Street Station
  • Britannia New Street Station
  • Britannia Birmingham New
  • Britannia Hotel Birmingham New Street Station Hotel
  • Britannia Hotel Birmingham New Street Station Birmingham
  • Britannia Hotel Birmingham New Street Station Hotel Birmingham

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Food and Drink

  • Food and drink
  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10:30 AM on weekends: GBP 10.00-15.00 for adults and GBP 5.00-10.00 for children
  • 1 bar
  • Room service available

Conveniences

  • Elevator/lift

Guest Services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.
  • In-room accessibility

Room amenities

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Private bathroom

Entertainment

  • TV

Food and Drink

  • Coffee/tea maker
2.7

Guest rating

5 - Excellent
154
4 - Good
445
3 - Okay
583
2 - Mediocre
473
1 - Poor
479
2.8
Cleanliness
3.0
Service and Staff
2.8
Amenities
2.3
Property condition

2/5

This traveler didn’t leave comments with their review
Stayed 3 nights in Jun 2019

2/5

This traveler didn’t leave comments with their review
Stayed 1 night in Jun 2019

1/5

This traveler didn’t leave comments with their review
Stayed 1 night in Jun 2019

1/5

Such an unwelcoming hotel

Reception staff were not very welcoming on check in... made to feel that we were an inconvenience. Told that unless we had photo ID that we would not be allowed to stay there. When we questioned this we were told that that it was quite clear on their website and that we should have read their terms and conditions. I tried to explain that we had booked it through Hotels.com but she was not interested... no eye contact at all. Luckily my husband had his taxi licence with him. Then we had to authorise a credit card in case of any damages! What happened to common courtesy or even a hello .... welcome to our hotel... staff need lessons in customer care. When we got to the room it was really grotty... stained walls, ripped lampshades, stained carpet, musty smell, general poor decor. I was scared of looking under the duvet for fear of what I might see. Bathroom shower was all rusty , paint pealing from around the bath. We had an appointment in town so decided to talk to receptionist in return.. we spoke to another receptionist who was a little more pleasant and explained that we were not happy with the room. She began to look for another room for us to which the receptionist who had checked us in said that there was no other room available. Thankfully she decided to continue looking and found us a room on the 8th floor. This room was much better and in better repair than the original room. I have stayed in budget hotels before but I’m afraid that his hotel has had its day

Stayed 1 night in Jun 2019

1/5

Never again!!!

It is awful.....hotel is just like being in a horror movie!!! Dirty, unclean,unkempt disgusting place. Too hot everywhere, broken windows, broken toilets. Hateful place never go there

Stayed 1 night in Jun 2019

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