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URH Palacio de Oriol Hotel

4.0 star property

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Photo gallery for URH Palacio de Oriol Hotel

Terrace/patio
Garden
Front of property - evening/night
Lunch and dinner served
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is $98
$89 nightly
$98 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
Avenida Cristobal Murrieta, 27, Santurtzi, Bilboaldea, 48980
  • Place, Estuary of Bilbao
    ‪1 min walk‬
  • Place, Paseo de Perros Portugalete
    ‪3 min walk‬
  • Place, Vizcaya Bridge
    ‪9 min walk‬
  • Airport, Bilbao (BIO)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

7.4 out of 10
Good
(14 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, Terrace

Minibar, in-room safe, desk, blackout drapes

Premium Room, Terrace

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

Santurtzi

With a stay at URH Palacio de Oriol Hotel, you'll be centrally located in Santurtzi, within a 15-minute drive of Port of Bilbao and Estuary of Bilbao. .This hotel is 9 mi (14.4 km) from Guggenheim Museum Bilbao and 8 mi (12.9 km) from San Mames Stadium.

What's nearby

  • Estuary of Bilbao - 1 min walk - 0.0 miles
  • Paseo de Perros Portugalete - 3 min walk - 0.2 miles
  • Vizcaya Bridge - 9 min walk - 0.5 miles
  • Playa de las Arenas - 5 min drive - 0.5 miles
  • Parque canino - Txakurgune La Benedicta - 5 min drive - 1.6 miles

Getting around

  • Santurtzi Penota Station - 5 min walk
  • Penota Station - 6 min walk
  • Bilbao Airport (BIO) - 23 min drive

Restaurants

  • ‪Sidreria Txitxarragane - ‬6 min walk
  • ‪La Txitxarra - ‬9 min walk
  • ‪Restaurant El Palacio - ‬1 min walk
  • ‪Pleamar bar - ‬9 min walk
  • ‪Lagun Etxea - ‬7 min walk

About this property

URH Palacio de Oriol Hotel

URH Palacio de Oriol Hotel offers 88 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 88 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. This hotel also features a television in a common area, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at El Palacio, a restaurant which specializes in Spanish cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM.
El Palacio - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
El Palacio - This bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Palacio
  • El Palacio

Things to do

  • Library
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 3 to March 31:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

URH Palacio Oriol Hotel Santurtzi
URH Palacio Oriol Hotel
URH Palacio Oriol Santurtzi
URH Palacio Oriol
Nh Hotels Santurtzi
Nh Hotel Santurtzi
Urh Palacio De Oriol
URH Palacio de Oriol Hotel Hotel
URH Palacio de Oriol Hotel Santurtzi
URH Palacio de Oriol Hotel Hotel Santurtzi

URH Palacio de Oriol Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 180 out of 490 reviews
Rating 8 - Good. 171 out of 490 reviews
Rating 6 - Okay. 70 out of 490 reviews
Rating 4 - Poor. 44 out of 490 reviews
Rating 2 - Terrible. 25 out of 490 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location and pet friendly
Stayed 1 night in Sep 2025
Verified

8/10 Good

Francisca Margarita

Liked: Cleanliness, staff & service, room comfort
Hotel staff was very helpful and friendly. Hotel breakfast was good many choices.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Luqman

Liked: Cleanliness, property conditions & facilities
Lovely stay, thank you all — helpful.and friendly staff
Stayed 1 night in May 2025
Verified

10/10 Excellent

r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, stayed overnight before a ferry the next day. The hotel is a little tired, but it us clean, great breakfast, close to the centre of the city and free parking. Would use again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent- 10 minute walk from the metro.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Fever

Liked: Cleanliness
Not a 4-star hotel, room was fine but lots of noise from the train just outside the window. Breakfast is pretty good. Check-in took ages to do.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, helpful staff very good value for money. Ideal if you are using the Bilbao ferry terminal
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ALISTER JOHN

Liked: Amenities
Second time we’ve enjoyed Palacio Oriol for an extended stay. We recommend it to our friends! Comfortable, has everything we need, good breakfast, Beautiful view! Excellent location. Good price too.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025
Verified

8/10 Good

Therese

Liked: Cleanliness, staff & service, room comfort

Beautiful building.

This hotel was recommended to us as a luxury hotel. The Hotel sits in a great position within Bilbao & has great views. A quick & easy drive to the ferry port. We were disappointed to find that although the hotel is a beautiful building the interior is very modern. Bedroom comfortable. Restaurant very stark especially when eating alone. Food enjoyable.
Stayed 1 night in Sep 2025
Verified

8/10 Good

BERTRAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although away from central Bilbao, it was an excellent hotel with character, in a nice populated neighborhood. The fact that they accept pets and their parking garage were significant benefits for us.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Pius

Liked: Cleanliness, staff & service, room comfort

Good enough for a stopover night

An important points to be mentioned on the booking side: Some rooms face the noisy train station. No kettle in the rooms and the hallways need some smell management.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay at ferry port

Excellent hotel lovely location and great service. Car parking a bit tight but very secure Have stayed here before and will do again
Stayed 1 night in Sep 2022
Verified

8/10 Good

Sebastian

Liked: Cleanliness, property conditions & facilities
Everything ok. No restaurt or terrace because the staffs day off. 20 minutes driving from the city center. Would recommend it.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definite Jewel in the Basque crown

The Palacio was absolutely superb in so many aspects, great location, superb staff and welcome, magnificent appearance and brilliant food (dinner & breakfast). The room was stunning, so much space and a great outlook. Defo on the return bucket list
Hotel
The hotel
The hotel
The hotel
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Elham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty hotel

Insects and dirty air.
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money.
Stayed 1 night in Sep 2023
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service
Very conveniently located for ferries from Bilbao . The building is in need of a little updating . Staff were all,very good . Food ok but nothing special particularly breakfast . Dog friendly which was important to us . Would certainly stay again
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Alisa

Disliked: Cleanliness, staff & service
Restaurant was nice but the room was disgusting. Very very cold and smelt very strong of drains all through the night. No gesture of good will from the hotel. Apart from wavering the £15 parking fee. Reception staff did not listen and we found them very rude.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Excellent, really nice. Staff super profesional, I think Raul was his name. Super!
Stayed 18 nights in Mar 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel at a fair price for great service

Stayed before. That’s why we chose again this same hotel. Hotel staff are so welcoming and helpful. Evening meal and breakfast was very good and the voice was excellent. Will be booking with this same hotel on our next trip in October.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Javier

Disliked: Staff & service, property conditions & facilities, room comfort
Why listing such hotel, the most horrible people at the desk. They forgot to call a cab an we lost a connection. Some employees told us the they get poorly paid and that is why desk people don’t care
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD HOTEL CLOSE TO FERRY PORT

Stayed at the URH. Palacido de Oriol Hotel on 3 separate occasions, and have been very happy with our stay. The only problem I can see is if someone is a light sleeper, then they must ask for a room facing away from the railway line the has trains going past from 5 am until late in the evening, and they are quite noisy.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort

Too noisy to even stay 1 night.

We were not informed of a festival next to the property. We were provided ear plugs at check in. Additionally there was a mustiness to the air. We left immediately when we saw that the earplugs were necessary. This was not disclosed when we made the reservation.
Stayed 2 nights in Jul 2025