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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Superior Double Room Single Use, City View
Room with view
377 square feet
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Other room types
Junior Suite, City View
Room with view
646 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Standard Room
269 square feet
1 King Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Double Room Single Use
269 square feet
1 Double Bed 2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Superior Double Room, City View
Room with view
377 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
Select dates to see price
Presidential Suite, City View
Room with view
2960 square feet
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
Select dates to see price

Get an overview of this hotel
Luxury Bilbao hotel in Abando, near Guggenheim Museum Bilbao

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Laundry facilities

A stay at Hotel Carlton places you in the heart of Bilbao, within a 15-minute walk of Guggenheim Museum Bilbao and San Mames Stadium. This 5-star hotel is 11.5 mi (18.5 km) from Sopelana Beach and 0.1 mi (0.1 km) from Ensanche.

Make yourself at home in one of the 142 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Carlton, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to 11 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from November 2 2020 to January 31 2021 (dates subject to change).

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. 12 meeting rooms are available. This luxury hotel also offers a health club, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Carlton is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Restaurant
  • Year Built - 1926
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Health club
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Number of meeting rooms - 12
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 142
  • Garage
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Hotel Carlton offers 142 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • In-room safe
  • Desk
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Bathtub or shower
  • Heating
  • Towels provided
  • Linens provided
  • No housekeeping
  • Laptop-friendly workspace
  • Grab bar - near toilet
  • Wardrobe or closet

Where to Eat

Full breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 8 AM and 11 AM.

Carlton - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free
  • Dogs and cats only
  • 1 per room (up to 22 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Pets allowed (no fees)

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Measures to reduce infection (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Parking height restrictions apply

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Please note, some room types at this property are not available when booking a stay with children.

gap period enforced between guest stays 24 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 18 for adults and EUR 15 for children (approximately)
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Carlton Bilbao
  • Hotel Carlton Bilbao
  • Hotel Carlton Hotel
  • Hotel Carlton Bilbao
  • Hotel Carlton Hotel Bilbao

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

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