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Quality Inn & Suites Big Stone Gap

2.5 star property

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Photo gallery for Quality Inn & Suites Big Stone Gap

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $119
$108 nightly
$119 total
Total with taxes and fees
Jul 8 - Jul 9

Explore the area

View in a map
4609 Aerial Way, Big Stone Gap, VA, 24219
  • Place, Crooked Road Heritage Music Trail
    ‪2 min drive‬
  • Place, The Trail of the Lonesome Pine Outdoor Drama
    ‪4 min drive‬
  • Place, Miner's Park
    ‪4 min drive‬

Room options

View all photos for 1 King Bed Nonsmoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

1 King Bed Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Queen Beds, Nonsmoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for 1 Queen Bed, Nonsmoking, Accessible

Miscellaneous

1 Queen Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Big Stone Gap

In the heart of Big Stone Gap, Quality Inn & Suites Big Stone Gap is within a 5-minute drive of Crooked Road Heritage Music Trail and Miner's Park. .This hotel is 1.8 mi (3 km) from The Trail of the Lonesome Pine Outdoor Drama and 2.3 mi (3.8 km) from Southwest Virginia Museum.

What's nearby

  • Crooked Road Heritage Music Trail - 2 min drive - 1.7 miles
  • Barbara C. Polly Center for the Arts - 3 min drive - 1.9 miles
  • The Trail of the Lonesome Pine Outdoor Drama - 4 min drive - 2.1 miles
  • Miner's Park - 4 min drive - 2.1 miles
  • Southwest Virginia Museum - 4 min drive - 2.5 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 62 min drive

Restaurants

  • ‪Hardee's - ‬5 min drive
  • ‪Subway - ‬13 min walk
  • ‪KFC - ‬6 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Pizza Plus - ‬5 min drive

About this property

Quality Inn & Suites Big Stone Gap

Quality Inn & Suites Big Stone Gap offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with premium cable channels and Netflix. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as microwaves and coffee/tea makers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
At Quality Inn & Suites Big Stone Gap, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 9 AM.
Quality Inn & Suites Big Stone Gap has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Elevator (17 inch wide door)
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Big Stone Gap
Comfort Inn Hotel Big Stone Gap
Comfort Hotel Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Inn Big Stone Gap Hotel
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Quality Inn & Suites Big Stone Gap Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 378 out of 510 reviews
Rating 8 - Good. 105 out of 510 reviews
Rating 6 - Okay. 10 out of 510 reviews
Rating 4 - Poor. 6 out of 510 reviews
Rating 2 - Terrible. 11 out of 510 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Staff was super friendly and the hotel was super cute and cozy.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shawnnalea

Liked: Cleanliness, staff & service, amenities
Staff was great. Pool was good. Breakfast was all the usual & good. Room & everywhere we saw was very clean. The lobby is inviting & warm. Would definitely stay again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stacey

The rooms were very clean and the staff was great everything was outstanding we will definitely be back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, room comfort
Nice location, roomy parking lot, good value for money
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Laura

Breakfast was okay, the area was safe and clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and convenient
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great staff - very helpful. Very clean. Great breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and very accommodating. The pool was great after a long drive. The beds were very comfortable and I will definitely stay again if in the area
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
I stay here often because I love this hotel. Everyone is pleasant. The decor of the hotel is the best I have seen. So much attention to detail! Beds are comfortable. Breakfast is great. I hope I can come again soon. Love the area and have friends there. Love, love, love!
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The front desk was rude when we checked in and she wanted a 250 deposit which is ridiculous.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really wonderful. I just love their country accents and so helpful and accommodating.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel in the middle of nowhere.but everything was perfect.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was very nice and you had a lot of places to park. Everything was great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and clean breakfast is good pool is a salt water pool very nice and warm. We stay here every time we come to big stone
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jamaal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and very nice!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll be back!

Nice, clean room. Decent continental breakfast. Will happily stay here again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Very very nice and well kept, felt like there was genuine effort put into the place, great breakfast and awesome pool house. Definitely one of the best hotels in Southwestern VA!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Very nice and comfortable place with gorgeous view.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was very easy very nice employees
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, clean rooms and friendly staff!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Ever!

This was the cutest, most updated hotel I have ever stayed in. It was decorated so cute and I absolutely LOVED the cabin lime feeling. From the front lobby to the hallways and even the rooms were amazing! We will definitely be back.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows were so comfortable. Most pillows at hotels leave me with a sore neck but these were great. The staff was always kind and helpful. I would definitely stay again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very nice, clean hotel. Friendly staff.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jenniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, it was very clean. The staff was very friendly and we had a great stay
Stayed 2 nights in Oct 2024