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City Hotel Biel Bienne

3.0 star property

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Photo gallery for City Hotel Biel Bienne

Sports facility
View from property
Standard Triple Room | In-room safe, desk, free WiFi, bed sheets
Interior entrance
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
  • Room service
  • Housekeeping
$142
$127 nightly
$142 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
Aarbergstrasse 29, Biel, BE, 2503
  • Place, Lake Biel
    ‪2 min walk‬
  • Place, City Park
    ‪19 min walk‬
  • Place, LaserGame Biel/Bienne
    ‪2 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪46 min drive‬

Room options

View all photos for Business Twin Room, Non Smoking

Business Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Business Twin Room, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking

7.0 out of 10
Good
(10 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room (Budget 13m²)

In-room safe, desk, free WiFi, bed sheets

Single Room (Budget 13m²)

  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | In-room safe, desk, free WiFi, bed sheets

Junior Room, Courtyard View

  • 377 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Miscellaneous
Mercure Plaza Biel
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 504 reviews
$167 nightly
The price is $183
Jan 24 - Jan 25
Total with taxes and fees
Mercure Plaza Biel

About the neighborhood

Biel

With a stay at City Hotel Biel Bienne, you'll be centrally located in Biel, just a 3-minute walk from Lake Biel and 14 minutes by foot from Neues Museum Biel. .This hotel is 1.1 mi (1.8 km) from Swiss Reformed City Church and 1.4 mi (2.2 km) from LaserGame Biel/Bienne.

What's nearby

  • Lake Biel - 2 min walk - 0.1 miles
  • Neues Museum Biel - 14 min walk - 0.8 miles
  • Swiss Reformed City Church - 19 min walk - 1.0 mile
  • City Park - 19 min walk - 1.0 mile
  • LaserGame Biel/Bienne - 2 min drive - 1.1 miles

Getting around

  • Biel/Bienne Station - 6 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Dürüm Buffet - ‬4 min walk
  • ‪Caffè Spettacolo - ‬7 min walk
  • ‪Lago Lodge - ‬4 min walk
  • ‪Joran Restaurant Du Port - ‬5 min walk
  • ‪La Péniche - ‬8 min walk

About this property

City Hotel Biel Bienne

Pet-friendly hotel with a conference center connected to a shopping center in Biel
City Hotel Biel Bienne offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Biel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 83 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include multilingual staff, luggage storage, and an elevator. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1957
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 95-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Biel
Continental Biel
City Hotel Bienne
City Biel Bienne
City Bienne
City Hotel Biel Bienne Biel
City Hotel Biel Bienne Hotel
City Hotel Biel Bienne Hotel Biel

City Hotel Biel Bienne Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 154 out of 547 reviews
Rating 8 - Good. 264 out of 547 reviews
Rating 6 - Okay. 92 out of 547 reviews
Rating 4 - Poor. 22 out of 547 reviews
Rating 2 - Terrible. 15 out of 547 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Santhosh

Stayed 1 night in Oct 2025

10/10 Excellent

Baoqi

Stayed 1 night in Sep 2025

8/10 Good

Rica, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities
Arrived late just to go to sleep. Breakfast was good . Hotel needs a little more maintanance. K
Stayed 1 night in Sep 2025

10/10 Excellent

Alev Fanny

Stayed 1 night in Sep 2025

8/10 Good

Paul

Stayed 1 night in Jul 2025

10/10 Excellent

Junchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Travis

Stayed 1 night in Jul 2025

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice atmosphere.
Stayed 4 nights in Jun 2025

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It was convenient to the train station, had nice, clean rooms and it was great to be able to arrive as early as 2pm! It was quite expensive compared to the value and I would have appreciated if the reception was open to giving me a late check out of one hour, but they were not willing to entertain it. It served our purpose well though, so I am happy.
Stayed 1 night in Jun 2025

10/10 Excellent

Fei

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Adi, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, clean and close to the train station
Stayed 1 night in Mar 2025

8/10 Good

Rodolphe

Stayed 2 nights in Apr 2025

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Strongly recommend. The breakfast is amazing.
Stayed 1 night in Jan 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The lady on reception was really helpful
Stayed 1 night in Nov 2024

4/10 Poor

TONI

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

George, Diamond Bar

Liked: Amenities
Good service, excellent breakfast, close to the lake.
Stayed 1 night in May 2024

8/10 Good

Hsiao Chin

Liked: Cleanliness, staff & service
Location is fine but room is quite old and small.
Stayed 2 nights in Nov 2023

2/10 Terrible

Soroor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late and picked up our keys for the room from the front desk. There was no hotel staff at that time. We went to the room and found out that the key card reader was missing. So we couldn't get into the room. We called the emergency number and the person at the other end said that he was in Zurich and couldn't help us. He said he doesn't know anything about how to contact the hotel people. We were desperate. By then it was midnight. We finally managed to find a room at Hotel Merkur in Biel. They have staff at the hotel 24 hours a day. It was a very good hotel and the same price as the City Hotel Biel. We have never seen such a terrible hotel as this City Hotel Biel. They do not care about you and they can leave you stranded.
Stayed 1 night in Sep 2023

10/10 Excellent

Viktoriia

Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, many points of interest in walking distance. Clean, big room. Nice breakfast, free parking.
Stayed 1 night in Jun 2023

2/10 Terrible

Rowena

Stayed 1 night in May 2023

10/10 Excellent

Daniel

Stayed 1 night in Apr 2022

8/10 Good

Nilesh

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2022

8/10 Good

lyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to the train station but the old city was the other direction but still walkable. The breakfast was great.
Stayed 1 night in Dec 2021