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Stay KooooK Bern City – Online Check In

3.0 star property

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Photo gallery for Stay KooooK Bern City – Online Check In

Front of property
Terrace/patio
Comfort Single Room | View from room
Lobby
Library

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Zeughausgasse 26, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Bern Town Hall
    ‪6 min walk‬
  • Place, Berner Munster
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪16 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Single Room

8.6 out of 10
Excellent
(12 reviews)
  • City view
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room "Cozy"

9.2 out of 10
Wonderful
(27 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Double Room ("Big")

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

Premium Double Room ("High") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("High")

8.8 out of 10
Excellent
(5 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("Amazing")

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Family Room

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Terrace/patio
NH Bern The Bristol
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.5 out of 5, Wonderful, 1,004 reviews
$191 nightly
The price is $213
Mar 8 - Mar 9
Total with taxes and fees
NH Bern The Bristol

About the neighborhood

Bern

A stay at Stay KooooK Bern City – Online Check In places you in the heart of Bern, steps from French Church and Prison Tower (Kafigturm). .This hotel is 0.3 mi (0.6 km) from Bern Art Museum and 0.4 mi (0.6 km) from Jackpot Spielcasino Bern.

What's nearby

  • Bern Clock Tower - 3 min walk - 0.2 miles
  • Federal Palace - 3 min walk - 0.2 miles
  • Bern Art Museum - 5 min walk - 0.3 miles
  • Bern Town Hall - 6 min walk - 0.4 miles
  • Berner Munster - 8 min walk - 0.4 miles

Getting around

  • Bern Station - 6 min walk
  • Bern (BRN-Belp) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Luce - ‬1 min walk
  • ‪Da Vinci - ‬2 min walk
  • ‪Restaurant Lötschberg - ‬1 min walk
  • ‪Ristorante Pizzeria Rialto - ‬1 min walk

About this property

Stay KooooK Bern City – Online Check In

Stay KooooK Bern City – Online Check In offers 85 accommodations with safes and hair dryers. This Bern hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 85 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes, and housekeeping is provided daily.
This smoke-free hotel has 6 floors in 1 building and offers books. Amenities and recreational activities include a foosball table and bicycle rentals nearby.
Featured amenities include express check-in, express check-out, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 600 reviews
Rating 8 - Good. 97 out of 600 reviews
Rating 6 - Okay. 30 out of 600 reviews
Rating 4 - Poor. 18 out of 600 reviews
Rating 2 - Terrible. 9 out of 600 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

8/10 Good

charles

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexander, La Ravoire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Boris

Stayed 2 nights in Oct 2025

10/10 Excellent

Hyungseok

Stayed 3 nights in Oct 2025

10/10 Excellent

Jourdie

Stayed 2 nights in Oct 2025

4/10 Poor

Anthony

Traveled with partner
So expensive for such a tiny room. Cosy room is another way of saying small room. Please note - no tv…
Stayed 2 nights in Oct 2025

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Host was wonderful and the location is PERFECT. We look forward to staying here again!
Stayed 2 nights in Oct 2025

8/10 Good

Sally

Stayed 1 night in Oct 2025

10/10 Excellent

Vicente

Traveled with partner
Liked: Amenities
Amazing hotel and staff. Everything was perfect. Loved the room the smells and the amenities. Locatio Perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Compact, but lots of charm! Great shower, separate toilet, with sink in the bedroom area. Also desk and seating area. Very comfortable, spotlessly clean and very comfortable - slept brilliantly well. Key on app or phone, but you can also get a key card if you prefer.
Stayed 1 night in Oct 2025

8/10 Good

Navaneet

Stayed 1 night in Oct 2025

10/10 Excellent

Rati

Stayed 1 night in Oct 2025

10/10 Excellent

Aadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Staff were great and friendly. Coffee machine downstairs was a good touch. Rooms were cleaned everyday and had all basic amenities. Rooftop terrace was awesome! Would've been nice if the rooms also had their own kettle/coffee machine area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chun Tung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything is smart in this hotel. after online check in, I could use my phone as a key to open the gate and the door of my room. the public area is beautiful with a huge kitchen. the rooftop is nice and I could enjoy myself with a drink. it is at the centre of the city so it is convenient but a bit noisy at night at there are some restaurants and bars down below.
Stayed 1 night in Sep 2025

10/10 Excellent

Zi Jing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice room, common area is excellent to meet up with friends on other floor. Very safe and easy to check in.
Stayed 2 nights in Oct 2025

6/10 Okay

Darin

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
My son loved this place for the common areas and games room. The room itself was very much like a hostel or dorm room- not what we were expecting for the price. Basically a bed, sofa bed and an all in one bathroom (no separate shower so water just floods the whole thing). No amenities in the room, no tv but the common area have everything. Seems like a great place for young travellers. The location is excellent though. No staff on site and the keys were an app which didn’t work well at all- not my favorite.
Stayed 1 night in Sep 2025

10/10 Excellent

He

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Saebjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and easy self-check in.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael, Chula Vista

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend, 5 min. walk from train station, with plenty of dinning options to chose from.
Stayed 1 night in Sep 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Cathy

Liked: Cleanliness, property conditions & facilities, room comfort

Not for medical

I didn’t do online check in right and it screwed rest of stay. No orientation on arrival everything was supposed to be online. Didn’t find room lamp for 2 days. Didn’t know you could use refrigerator. Had to keep hand on hair dryer or it fell out of socket. No sheet or linen change on my short stay so I was suriwhen I was woken during nap asking if I wanted room clean.
Stayed 2 nights in Sep 2025