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Hotel Restaurant Goldener Schlüssel Bern

3.0 star property

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Photo gallery for Hotel Restaurant Goldener Schlüssel Bern

Comfort Room | Terrace/patio
Front of property
Balcony
Restaurant
Comfort Room | Bathroom | Shower, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Laundry

Explore the area

View in a map
Rathausgasse 72, Bern, BE, 3011
  • Place, Bern Town Hall
    ‪3 min walk‬
  • Place, Berner Munster
    ‪5 min walk‬
  • Place, Federal Palace
    ‪5 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Single Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Triple Room

7.8 out of 10
Good
(6 reviews)
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Economy Single Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Economy Double Room

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

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City view
Hotel City am Bahnhof
Old City of Bern
  • Pet friendly
  • Free WiFi
  • Breakfast available
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3.8 out of 5, Good, 671 reviews
$171 nightly
The price is $192
Jul 19 - Jul 20
Total with taxes and fees
Hotel City am Bahnhof

About the neighborhood

Bern

A stay at Hotel Restaurant Goldener Schlüssel Bern places you in the heart of Bern, steps from Zahringerbrunnen and Bern Clock Tower. .This hotel is 0.1 mi (0.1 km) from Theater am Zytglogge and 0.1 mi (0.2 km) from Jackpot Spielcasino Bern.

What's nearby

  • Bern Clock Tower - 2 min walk - 0.1 miles
  • Bern Town Hall - 3 min walk - 0.2 miles
  • Berner Munster - 5 min walk - 0.3 miles
  • Federal Palace - 5 min walk - 0.3 miles
  • Bern Art Museum - 8 min walk - 0.4 miles

Getting around

  • Bern (ZDJ-Bern Railway Station) - 9 min walk
  • Bern (BRN-Belp) - 26 min drive

Restaurants

  • ‪Restaurant Brasserie Anker - ‬2 min walk
  • ‪Adriano's Bar & Café - ‬2 min walk
  • ‪The Beef Steakhouse & Bar - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Kornhauskeller - ‬3 min walk

About this property

Hotel Restaurant Goldener Schlüssel Bern

Hotel Restaurant Goldener Schlüssel Bern offers 34 accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 34 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
At Hotel Restaurant Goldener Schlüssel Bern, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Onsite venue - restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 22.50 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 22.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

Hotel Restaurant Goldener Schlüssel Bern Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 217 out of 644 reviews
Rating 8 - Good. 274 out of 644 reviews
Rating 6 - Okay. 111 out of 644 reviews
Rating 4 - Poor. 30 out of 644 reviews
Rating 2 - Terrible. 12 out of 644 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edwin

Liked: Cleanliness, property conditions & facilities
Clean, spacious room; friendly and helpful staff, great breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in a very convenient location. Helpful staff, clean and modern rooms, good breakfast. Parking turned out to be pretty good as well, if you don’t mind waking up/down stairs to the nearby parking garage.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, property conditions & facilities
Location and included breakfast was excellent! Staff was friendly and even helped make a reservation at a s restaurant nearby.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a great location! The service was tops!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the Old City and only a ten minute walk from train station. Room was clean and staff accommodating. Nice breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Haidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at this hotel was perfect !
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, right in the centre of a vibrant area of town, easy access to transport links. Great dining and drinking to property area. Awesome service by staff and breakfast included in stay, would recommend hotel to friends and would stay again
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but very small…. Breakfast was good and staff very nice
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Welcoming. Old hotel restaurant in the heart of the old city. Great location.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nigel

Liked: Staff & service, property conditions & facilities
Excellent hotel right in the heart of old town Bern
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jim

Great location
Stayed 1 night in May 2024
Verified

10/10 Excellent

Junchao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a charm and convenient!
Stayed 4 nights in May 2024
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great location.

Rooms a little small, bathroom kind of like a cruise ship “pod,” but clean & good condition. Well located in Old Town. Lots of shops, dining, easy/walkable to local sights & transportation. Great location for access to day trips.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Tricia

Liked: Cleanliness, staff & service
Great location.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Location is amazing just a short walk to some major sites. Staff was friendly and helpful.
Stayed 4 nights in Jun 2022
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located and you can walk to all attractions in Bern.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Sonia

Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was so centralized.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! So central to everything in Bern. Staff were very helpful with all our requests and were happy to assist. Thanks for a great stay!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Breakfast was excellent. Staffs were friendly and professional.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff was very friendly, room was spacious, clean, bed was comfortable, bathroom was adorable and loved the colored glass walls. Would definitely recommend and stay here again!
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included, this is both convenient & economical
Stayed 1 night in Jun 2025
Verified

8/10 Good

Rommel

Liked: Staff & service
Good location
Stayed 1 night in May 2024